County GolfReviews 

182
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Ordered 3 shirts and when arrived they were vastly bigger than the measurements in the diagram, far to big, got a refund less the £3.95 delivery fee and had to pay to return them so almost £8 out of p... See more

Rated 5 out of 5 stars

I’ve had a great experience with County Golf. Delivery was prompt, they responded quickly and resolved an error with my order, and they refunded multiple returned clothing items without any issues. I... See more

Rated 1 out of 5 stars

Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... See more

Rated 5 out of 5 stars

Excellent value golf clothing. Used numerous times and always been really happy with quality and price of goods. Size guide on tops is excellent, giving actual clothes measurements which is important... See more

3.0

Average

TrustScore 3 out of 5

182 reviews

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3.0

All reviews

(182)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Currently in dispute with this company…

Currently in dispute with this company for under refunding me for goods which were returned back to them due to poor quality and terrible sizing. They haven’t refunded me for items and are arguing that they won’t refund me for the items which they’ve received back!!! Atrocious customer services, appalling rude attitude received from members of staff and the companies manager when all I have been is polite patient and calm in trying to get this resolved! And there now ignoring my emails. They also don’t offer free returns and Postage cost me £12.50 alone. I will never order from here again

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER OFF THIS COMPANY!!

DO NOT ORDER OFF THIS COMPANY!!! I returned unwanted Christmas goods and they’ve under refunded me for a Calvin Klein jacket which was returned to them as originally received unopened and still brand new in the wrapper. I’m absolutely appalled by there customer services! Saying it’s my word against there’s!! Absolutely shocking!! the manager was arrogant and rude on the phone to me along with short abrupt emails from them. Do yourselves a favour and STAY WAY CLEAR and order elsewhere.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The order was perfect. Nicely packed and arranged. Delivered in 3 working days. Happy with purchase, needs appreciation. 👍
(First review of my life)

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Love the fantastic emails with…

Love the fantastic emails with unbelievable prices on quality clothing.
Having purchased Major Branded Products I honestly can’t believe some of the negative reviews.
Keep up the excellent products & service 👍

November 5, 2023
Unprompted review
Rated 5 out of 5 stars

Cant fault my experience

Cant fault my experience. I bought some Castore products in the clearance at unbelievable prices and received all of them within 3 days with free delivery. Totally delighted by the experience, product quality, prices and delivery. Thanks.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent purchase of Waterproofs,
Mid Layers & Trousers.
I ordered the wrong colour item, however a quick call & the matter was resolved no problem at all.
Great Products, Great Prices & Excellent Service.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Almost too good to believe

I've ordered twice and received all items as described. Appear good quality and the prices are almost too good to believe. Not sure how they do it but I will use them again

July 21, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy

Bought the island green tapered stretch golf trousers ,cheap I know. Took a punt. I have heavy duty waterproofs lighter than these. Will be fine for a day out in November with the dog jumping up, but in no way are these golf trousers. Way too heavy.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Was very wary about buying as reviews…

Was very wary about buying as reviews were so mixed and erratic but glad to say (shame to have to write that) but my top arrived in 3 days and super quality. Rang the day before and spoke to a very helpful man (Aussie) who assured me it was on way. Well packaged and perfect fit. Will use these guys again but a more consistent service is needed to avoid the poor reviews.

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service this not an ethical company
They sent a boxed item which had a broken seal and a badly crushed box then refused to refund me
Item sizes are not standard

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Excellent customer service.
As well as great prices and quick posteage, I had to deal with a return item.
I paid £5.99 to return a faulty item. Within one day they credited my PayPal account the postage cost and then another day later a replacement item arrive .

Such a please not to have any hassle.
Great company

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with purchase

1st time ordering from CG, delivered 2 days after placing order, Sergio Tacchini polo shirts and a Nike baseball cap, very pleased with quality at a great price, just remember to check size guide on any items as measurements vary by make, mine fit perfectly.
Plenty of bargains to be had.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent gear - excellent value

Have ordered many items recently from County Golf - all great quality gear at excellent prices. Ordering and delivery processes all good. Looks like some folk have an issue re returning goods etc - can't comment on that as I've not had to return anything.

May 4, 2023
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever - AWFUL COMPANY

Awful service - Received the item quickly and left in the bag until required, a few weeks later took item out and wore to golf at 0700, quickly noticed a strong musty smell and the item being fairly small - After the round checked the size and it was a medium and not large as ordered.

Contacted County Golf and the customer service was nothing short of disgusting, tried to put the blame on me for not checking when received and wouldn't refund or exchange as worn even though they sent the wrong size!

Have brought items from County Golf before but never again - Worst customer service ever - DO NOT BUY FROM THIS COMPANY!

May 3, 2023
Unprompted review

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