Cody and Carlo were very efficient and quick to problem solve, asking for our help in pointing out any problems. They even gave me a quiet space to do my Zoom class. Thanks guys.
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Just finished having 9 new windows and frames fitted by Simon & Liam. Extremely professional, polite and friendly. Just got on with the job, and resolved any potential issues as they came across them... See more
We have just had our window fitted by Simon and we couldn’t be happier. It was a very smooth process from start to finish. I dealt with Mark, Jane, Molly and Steve, they were all great. I couldn’t rec... See more
Company replied
Fitted date of installation to my needs. Took care in covering all areas they were walking on. Vacuumed up after they had finished, & left clean & tidy. All rubbish taken away. They checked another wi... See more
Company replied
Company details
Information provided by various external sources
County Home offers a wide variety of high quality products at affordable prices. Serving Kent and Sussex we have the right product for you!
Contact info
United Kingdom
- countythehomeimprovers.co.uk
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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We had a lot of help at the impressive…
We had a lot of help at the impressive showroom in Heathfield and Rob and Harry made a wonderfully tidy job of fitting the windows. Thanks to all concerned.

Reply from Countythehomeimprovers
Great service from start to finish
Great service from start to finish - the window fitters are a real credit to the company.
Really impressed with the finished windows.
They have really smartened the look of my house.
(Just now need to paint the outside walls)
Full five stars 🌟 👍

Reply from Countythehomeimprovers
Highly recommend
Using County for the 2nd time following a new front door, this time with 9 double glazed windows and cannot praise the quality highly enough. Fitters (Kevin and Mitch) were incredibly hard working and diligent - very pleased and Highly recommend.

Reply from Countythehomeimprovers
Super quality
We have just had seven hard wood windows and a new set of double doors put into our Victorian house. They are REALLY Good quality and we will get the rest done when we can!
The fitters were great and although lots of dust from drilling out the wall for the new doors, they were careful and really took pride in their work. Very happy!

Reply from Countythehomeimprovers
Highly recommended
Had multiple jobs with County from sliding doors, bifolds and simple windows. Everytime very good sales process, after sales support and installation.
Jay and Ash did a great job this week installing a few windows and doors, explaining what was done, and leaving everything tidy.

Reply from Countythehomeimprovers
Great sales process
We can recommend County for the sales process. Mark F visited us at a convenient time. He understood our needs and promptly provided a price.
His use of the laptop to show how these windows would look was very useful to us.
Happy to recommend 👌

Reply from Countythehomeimprovers
Could not be more pleased …
Very pleased with every step of the process to get our new back door fitted. Could not be more pleased with the end result. Thank you.

Reply from Countythehomeimprovers
Front door and window replacement
New front door and porch window fitted by Jay and Ash of county home improvements. Both gentlemen installed a new house products with care, expertise and diligence in protecting the surrounding parts of our home. The products were beautifully finished and installed to perfection. I would highly recommend counter improvers and installation team of J and Ash. Thank you

Reply from Countythehomeimprovers
Very pleased with our evolution windows…
Very pleased with our evolution windows fitted by Wayne. Great product and service from county.

Reply from Countythehomeimprovers
From the young lady in the shop
From the young lady in the shop, Alan and the ladies who rang me to update me, the experience with County Windows was 5*.
Jay and Ash who came to fit the door and window were polite, tidy and knowledgeable. They did a fantastic job! We love the door!

Reply from Countythehomeimprovers
Recommend
They have a great range of products . the operational team and installers were very accommodating and highly efficient .

Reply from Countythehomeimprovers
Very pleased with the work and always…
Very pleased with the work and always on time.

Reply from Countythehomeimprovers
Jay and Ash arrived on time installed…
Jay and Ash arrived on time installed my door with little disruption - they talked me through everything and I’m very happy with the result - thanks guys

Reply from Countythehomeimprovers
Window installation
The two guys Kevin & Mitch were really great despite the horrendous weather, they couldn't finish on the initial installation day but came back 2 days later after the storm had passed to finish the fitting, unfortunately there is a scratch on one of the frames which Kevin has taken a picture & reported for which we are waiting for a response but overall we are pleased with the new windows

Reply from Countythehomeimprovers
Great windows and front door and good…
Great windows and front door and good service, quick work and very professional m. The sales guys initially was lovely too.

Reply from Countythehomeimprovers
No fuss
They turned up when they said, finished and cleared uop. No fuss and three new windows

Reply from Countythehomeimprovers
Positive pre-sale experience
Very impressed with the showroom and quote experience from County. Nick took the time to talk us through the different options and was really straightforward to deal with and very pleasant, no hard sell or pressure. Although we haven't been able to go ahead with new windows at this time, I would happily return to Nick and County when we can.

Reply from Countythehomeimprovers
So far the process has been good
So far the process has been good. I’ve only got as far as ordering the windows, not had them installed yet. I did have to chase quite a bit to get the quote, but have found the company to be responsive and courteous.

Reply from Countythehomeimprovers
Good honest communication
I moved into my home 6 months ago, and started getting double glazing quotes for the whole house. I am a lady in my 60's, living alone, and always feel that getting around 3 or 4 quotes is a sensible judgment.
Sadly with one salesman I literally had to ask the guy to leave my house, because he was pressuring me to sign paperwork there and then. Please never feel pressured into signing any agreement, if the company won't allow you to have space to think things through, then they are not are not worth working with.
However, on a positive note I decided to visit, COUNTY THE HOME IMPROVERS, as they had their January sale on. I had actually not chosen them before, because I thought they may be too expensive for me - I was completely wrong!
The big relaxed Showroom in Heathfield, offers a range of products to suit all budgets. The staff are experienced, friendly and helpful, but will leave you alone if you just want a wander. When Mark came round to quote, I was pleasantly surprised to find not only the quality of the product, which of course is important, but the amazing deal I was offered in the January sale.
I could not be more impressed, although the windows have not been fitted yet (update once these have been fitted), I have found the transparency and communication from Mark, welcoming. There is no hard sell, just good honest clear communication.
I have no hesitation in recommending, COUNTY THE HOME IMPROVERS, for quality windows at a great price.

Reply from Countythehomeimprovers
Knowledgeable and courteous
Alan was helpful, knowledgeable and courteous. As a result we have placed an order and look forward to having our new windows installed.

Reply from Countythehomeimprovers
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