Courierpoint.com Reviews 2,182

This is a review of the booking process as nothing's been shipped yet. Booked and paid for shipping. The 'Print' package labels button on the 'Print labels' page brings up 'UNEXPECTED ERROR Sorry, something has gone wrong.' As does print invoice.

If I try to login to my account, it tells me there's a username and password mismatch although they also emailed those to me.

I emailed Courierpoint but as it's after 5pm and their office is closed I won't hear from them this evening.

Until I can print the labels I won't be able to review the shipping but so far it's been a time-consuming and wasteful process which I wouldn't wish to repeat.

Been a customer for over 5 years....always great service and on time delivery....Keep up the great work.

Fine if all goes well by the courier. I used them about 10 times without problem.
If the courier messes up in some way then they will not support you at all even if you are in the right and 100% courier fault.
UPS lost my parcel for weeks on end with no tracking and then finally returned it out of the blue. I had evidence of drop-off, reported the issue early etc. UPS charged Courierpoint twice (unbelievably they charged for the return) so Courierpoint just took the additional money off my card and refused to properly take it up with UPS. All they needed to do was copy and paste my clear email of the chronology and then get on the phone and complain to their supplier UPS. But it is clear to me they had no interest.
As I said you better hope it doesn't go wrong because you will have NO COMEBACK
Not worth taking them to small claims as they well know so I will never use them again.

Really easy and the online chat operators were great in reassuring me of what I had to do. The pickup driver was helpful and courteous (FedEx) and I was able to track my package all the way to its destination. It arrived when it said it would, just 2 days from collection in the UK to delivery in the USA! I certainly will use CourierPoint again. Highly recommend.

Fantastic efficient service as always. Thank you.

Parcel to Vancouver
Customer service by Bee was excellent helping me to make changes to customs documents. Parcel delivery time was exceptional, picked up Monday arrived Tuesday. Excellent service. Daryl

Everything worked as it should as always with Courierpoint

Amazing. Very on point. Shipped from Northern Ireland to USA within 2 days! And for the speed and weight, it’s extremely cheap to use CourierPoint. I would use its service again and definitely recommend it to anybody who wants to send kilos of stuff across the world

The chat service, dealing with two people, was very helpful in choosing the right courier to take my envelope to South Africa.
The labels printed as planned and the package was collected on Monday and delivered to the addressee on Wednesday afternoon.

Altogether and excellent service. I would highly recommend you!
Thank you,
Jane

Happy with Courierpoint. You can compare and choose the service most appropriate for your needs. chat available and customer service readily available to answer questions.

Great value service. Would use again

It’s great to see that the same high standard of service is being kept regardless of what’s happening(Brexit, virus, etc). As fast and reliable as ever before. Would definitely use again.

A fast economic efficient service with trusted network

My parcel has been delivered and I was able to track the item so I am happy with the service provided.

All good. I book boxes to be collected and delivered. This has happened every time so far.