Have used Covered2Go for over 10 years and yet again, an excellent service and good value for money travel insurance. Really helpful in clearing medical questions.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more
Company replied
When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more
Company replied
Easy to choose level of cover as well laid out. Fair pricing. Queries and claims dealt with very well. I have chosen them over several years as I appreciate their service and pleasant attitude on the... See more
Company replied
Company details
Written by the company
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Written by the company
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Contact info
1-13 Wellington Road North, SK4 1AF, Stockport, United Kingdom
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4.6
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Annual travel Insurance policy including a trip to Canada
Both Shannon and Gracie were exceptionally pleasant, caring, professional and a credit to your organisation
October 22, 2025
Reply from Covered2Go Travel Insurance
Good afternoon Mr Stevens,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisers to be pleasant, caring, and professional. We are also Happy that you believe our advisers are a credit to our organisation.
Thank you for choosing Covered2Go for your Travel Insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Ms Burleigh,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our prices to be competitive.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you as safe and enjoyable trip.
Best wishes,
Gracie
Telephoned to correct a new policy and…
Telephoned to correct a new policy and the updated documents did not get emailed to me so had to phone a second time.
October 15, 2025
Reply from Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 3-star review for Covered2go on Trustpilot.
We are sorry that you had trouble with obtaining your policy documentation. We understand that some email providers automatically filter our emails in to the SPAM/JUNK inbox, so we always ask our customer's to double check this.
If you do encounter any further issues with your policy, please feel free to contact us via email at enquiries@covered2go.co.uk or telephone 0333 400 7745, and we would be happy to assist further.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Provided all i wanted
October 18, 2025
Reply from Covered2Go Travel Insurance
Good morning Mr Banham,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that our insurance policy has provided all you wanted.
Thank you for choosing Covered2go for your Travel Insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good morning Mrs Sergison,
Thank you for taking the time to leave a 5-star review on Trustpilot for Covered2Go.
We are delighted to learn that you are a returning customer and hat you find the renewal process to be easy and hassle free.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
system is so easy to follow
the process of doing my travel insurance on line and also medical declaration,is for me,a 73year old so easy to do thank you
October 13, 2025
Reply from Covered2Go Travel Insurance
Good morning Mrs Henshaw,
Thank you for taking the tie to leave a 4-star review for Coverd2Go on Trustpilot.
We are delighted to learn that you found the process of taking out travel insurance online and completing the medical declaration easy.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy to obtain a quote and deal with…
Easy to obtain a quote and deal with medical condition disclosure at a competitive price
October 14, 2025
Reply from Covered2Go Travel Insurance
Good afternoon Martyn,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that you found the process of obtaining a quotation and declaring your pre-existing medical conditions easy.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Straight forward and as required
October 9, 2025
Reply from Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review on Trustpilot for Covered2go.
We are delighted to learn that you found the cover that you required and that the process was straightforward.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that you found our service to be easy to use.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
A very good 12 month insurance policy…
A very good 12 month insurance policy at a excellent price with good cover friendly and helpful and knowledgeable staff to sort out any problems
October 10, 2025
Reply from Covered2Go Travel Insurance
Good morning Mr Redfearn,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that you found our Annual Multi-Trip policy to be an excellent price and that our staff were helpful and friendly.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you safe and enjoyable trips.
Best wishes,
Gracie
Very helpful and informative
Very helpful and informative, efficient help and support to purchase insurance
October 7, 2025
Reply from Covered2Go Travel Insurance
Good morning Mrs Dobson,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisors to be helpful and informative and that you received efficient support while purchasing your policy.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Ms Ley,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that you found the process of purchasing our insurance to be straightforward and that our prices are competitive.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Everything explained very well
October 3, 2025
Reply from Covered2Go Travel Insurance
Good afternoon Ms Richardson,
Thank you for your kind 5 star review.
We are pleased to hear that our advisor was able to explain everything clearly to you.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Great value
Great value. Covered medical conditions that others would not. Easy to complete online
October 5, 2025
Reply from Covered2Go Travel Insurance
Good afternoon Ms Richardson,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are very happy to learn that you found our products to be great value and our process easy.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good afternoon Mr MacDonald,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that you found us to be very efficient.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy to navigate website.
September 28, 2025
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5 star review on Trustpilot for covered2go.
We are delighted to learn that you have found our website easy to navigate.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Helpful didn’t have to wait too long to…
Helpful didn’t have to wait too long to speak to an agent
September 30, 2025
Reply from Covered2Go Travel Insurance
Good morning Ms Horne,
Thank you for taking the time to leave a 4-star review for Covered2go on Trustpilot.
We are delighted to learn that our agents were helpful and that our wait times weren't too long.
Thank you for choosing covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy Fast efficient service
September 29, 2025
Reply from Covered2Go Travel Insurance
Good afternoon Bernie,
Thank you for taking the time to leave a 5-star review for CXovered2go on Trustpilot.
We are delighted to learn that you found our service to be easy, fast, and efficient.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Nicola,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that you are a returning customer and that you find our policies to be of excellent value.
Thank you for choosing Covered2go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Amazing product
Amazing product
Easy step by step process
Clear and easy to complete
September 25, 2025
Reply from Covered2Go Travel Insurance
Good afternoon Mr Willingham,
Thank you for taking the time to leave a 5-star review for Covered2go on Trustpilot.
We are delighted to learn that you found our Step by Step process easy to complete.
Thank you for choosing Covered2go for your Travel Insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
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