Covered California Reviews 23

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

the lady i talked to was helpful in helping me get into my account but pointed out due to my age i will not under stand most things in life . i was actually offened by that comment. just because im 30... See more

Rated 1 out of 5 stars

Horrendous customer service The tldr, i had a terrible experience with them, and I think you will too. First, i applied from abroad, and they said I could only finish over the phone, bu... See more

Rated 3 out of 5 stars

A few years ago, Covered CA was somewhat decent. You'd report your income and get insurance right away (the next month). Now, Covered CA uses a prorated system. If you can't apply before t... See more

Rated 1 out of 5 stars

Train customer service to resolve issues and not just send you off to call insurance or social services. If the person qualifies for their old plan and was cancelled or changed to another plan, let th... See more

Company details

  1. Health Insurance Agency
  2. Business Insurance Company
  3. Insurance Agency
  4. Insurance Company

Information provided by various external sources

Covered California is the health insurance marketplace in the US state of California established under the federal Patient Protection and Affordable Care Act.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

23 reviews

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. It's an administrative nightmare.

They dropped my coverage after 2 weeks. I called and asked why. They did not know. Took 2 hours to fix things.

November 9, 2022
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