Coveringalloccasions Reviews 219

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Terrible company who lack any customer satisfaction - also cannot get hold of anyone at the company. In response to your response - you’ve taken money, sat on the order for 4 days and now claim to... See more

Company replied

Rated 5 out of 5 stars

BRILLIANT PRODUCT & GREAT SERVICE I RECENTLY BOUGHT A FOOTBALL MIRROR FROM COVERING ALL OCCASSIONS, GREAT SERVICE FROM START TO FINISH OF MY ORDER DELIVERED IN JUST A COUPLE OF DAYS MY GRANDSON LOV... See more

Rated 5 out of 5 stars

Excellent service from this company from ordering to delivery all within a week. Very helpful and quick to message back with my queries. Our Grandsons loved their football shirt mirrors Thankyou for s... See more

Rated 5 out of 5 stars

I bought one from the link it cost £47 including delivery and arrived within 3 days, simple design, with mirrored plastic backing, and comes with fixing screws and brackets, i am very impressed with i... See more

Company details

  1. Party Store

About Coveringalloccasions

Written by the company

Creating custom Signs and Gifts for your Home, Events or Business

Covering All Occasions is all about bespoke products, which means that everything we make comes from you and is designed just for you.

We use our state of the art machines to turn your ideas into reality, using lots of different materials so that you can choose what suits you best. Whether it's a simple house sign or a complicated business sign, Covering All Occasions will find a way to do exactly what you want!

We have a range of sign styles ready for you to customise or we can design a sign completely bespoke to your needs.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

219 reviews

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Rated 5 out of 5 stars

Great experience

Great experience buying from this company. Regular updates on progress and delivery (which was super quick!) Product is of great quality and looks great in my sons bedroom. Thank you
100% recommend

January 25, 2025
Rated 5 out of 5 stars

Could not recommended this enough

Could not recommended this enough, previously has a bad experience with another company who never supplied my goods but took the money back in October. I reached out to covering all occasions and from me ordering it took 3 days for it to be delivered, My son loved his football light up name sign after asking for it for Christmas, good material, reliable company would highly recommend

January 9, 2025
Rated 5 out of 5 stars

Excellent service from this company…

Excellent service from this company from ordering to delivery all within a week. Very helpful and quick to message back with my queries. Our Grandsons loved their football shirt mirrors Thankyou for such a prompt delivery. We were let down like many others by another company but so glad we found you.

January 17, 2025
Rated 5 out of 5 stars

Excellent service

I ordered a mirrored personalised light up sign for my daughter's birthday. It took 2 days to arrive. Packaged well. The sign is very pretty and sturdy. Excellent for the price. My daughter is made up with it. Thank you

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very classy house number plate after months of trying to choose…

Reasonable price for what we wanted for our house number. Said it would be produced same day which it was even though ordered late afternoon. Almost too much choice for us, we cut out templates of the sizes available having noticed most people's look too small when on the wall. We bought large. Then also had 3 choices of font style which we had to look up online! (Might have been easier to show examples of the three). We chose a grey perspex with silver mirror sheet behind. Also has 4 chrome screw caps (2 on the smaller size though there are no pics of the 4 cap version). Very effective and looks very classy. We couldn't decide between black and grey as although we love the grey colour the contrast with the silver may have been clearer on the black in the evening. Delivery was only 2 days. Having read more about the company afterwards sounds like my kind of company in values and energy.

January 15, 2025
Rated 5 out of 5 stars

Completely in love with my signs!

Completely in love with my signs!
I am one of the many ripped off by pgs. Covering all occasions have stepped in, honoured their word and delivered 2 amazing gifts in less than a week as I ordered late Friday night. This is how it should be done. Really well made and packaged brilliantly.
They also read and reply to all messages, they don't block you and they don't keep your money with no products.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Item not correct and not responding to email

Received quickly,but on the same day I emailed them with regards to the item not looking right.They have not responded from last week, so I sent a further one on Friday and still have not got anything from them.

Just an update,I have received a replacement today on the 22nd, so very pleased,thank you😀

January 13, 2025
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi Natasha,

Thank you for your feedback, and I am very sorry to hear about your initial experience with our service. After reviewing the situation, I can confirm that your emails were missed due to an unexpected issue during our migration to a new messaging system. For this, we offer our sincere apologies.

You first contacted us on Thursday 16th January, and although we do not operate over the weekend, we responded on the next working day, Monday 20th January. We immediately investigated your concerns about the font discrepancy and identified that the system had defaulted to a different font than what was displayed on the website. We have since corrected this to ensure future orders align with customer expectations.

To resolve the matter promptly, we arranged for a replacement sign to be dispatched to you via 1st Class Delivery. We are pleased this resolution met your satisfaction, and we greatly appreciate your understanding and patience as we worked through the issue.

Our priority is always to provide quality products and excellent customer service, and we regret that we fell short in this instance. Should you need further assistance or have any additional feedback, please don’t hesitate to reach out to us directly.

Kind regards,

Eifion

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