Luckily I've never had to make a claim, but they offer a great price and cover me for everything I should hopefully ever need which is great. It is however rather cheeky to auto renew and not inform... See more
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Company details
- Insurance Broker
- Gadget Insurance Company
- Home Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
Written by the company
We want our customers to feel assured in knowing that insurance with Cover My offers reliable, affordable cover, allowing you to protect what matters the most. CoverMy Breakdown Insurance | CoverMy Pet Insurance | CoverMy Gadget Insurance | CoverMy GAP Insurance | CoverMY Home Insurance | CoverMy Travel Insurance
Contact info
Premier House, NG31 7JX, Grantham, United Kingdom
- 0800 980 5134
- admin@covermy.co.uk
- covermy.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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Easy to navigate and straight process…
Easy to navigate and straight process of the purchase of the cover and a good price too! Very happy 😊
Awful company
Awful company. I only contacted them once during the cover period after picking up a puncture. Had two vehicles covered. They refused to attend without a further payment of £360 as they classed a stone on the road as a ‘collision’ so said this was not covered. I had purchased a good level of cover it turns out was not worth the electronic paper it was written on.
I had to renew my policy by phone and…
I had to renew my policy by phone and the assistant was very helpful and made the process easy, and answered my questions.
Helpful advisor
Ease of contact
Ease of contact, speak with a human, not AI. Very knowledgeable polite person. Highly recommended.
price and helpfulness of staff
price and helpfulness of staff
had to use breakdown assistance and this was excellent
No contact before auto renew
Luckily I've never had to make a claim, but they offer a great price and cover me for everything I should hopefully ever need which is great.
It is however rather cheeky to auto renew and not inform me as they are supposed to beforehand. The first I knew the policy was running out was today when I got the email to say thank you for renewing. (And have already been billed) It's not the end of the world as I was going to happily happily renew anyway, but it's a bit sneaky all the same.
Easy renewal
Didn't have to do anything other than confirm my details and agree new terms. Everything was explained perfectly to me.
Poor service riddled with loop holes and t&cs
Too many loopholes, will not offer onward travel unless car goes to a garage and they say can not be fixed asap.
They want you to find the garage which is another ball ache and most reputable garages are busy so how can you get an appointment/slot.
They wont recover you home unless they above happens...
No obvious way to turn off auto renewal…
No obvious way to turn off auto renewal & customer services do not reply.
So easy and quick
Easy to comply online
Easily sorted with helpful person on…
Easily sorted with helpful person on phone, and great price.
I didnt receive a renewal email just…
I didnt receive a renewal email just had a " we have renewed and taken the money email" not happy about this although have been happy with the service in the past and would have renewed.
Exceptional service always and lovely…
Exceptional service always and lovely staff.Have highly recommended you to my friends.
Very easy to use
You auto renewed my breakdown cover…
You auto renewed my breakdown cover even though I had opted out of auto renew and you didn't even send a reminder that you were auto renewing my policy. Now I am in the red with my bank account.
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