The website makes it appear that you are ordering a sweater. However, you are getting a hoodie that is printed in the design of the sweater. It's ok, but nothing what it was described to be.
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Review summary
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The clothes advertised on cowboyhood look great nothing at all like what I received in the mail. All printed satiny feeling material. The sweater was w really nice and fuzzy warm and cute but the othe... See more
Company replied
I liked how the navigation on the website was easy to follow and I had no problems when going back n forth to items on other pages while not losing my original place completely at an item of intrest.... See more
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The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men. Sizing is... See more
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2.9
Average
618 reviews
Replied to 45% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The great Selection made a great come…
The great Selection made a great come back urge come over me to want to get back for more!
December 12, 2025
Unprompted review
Reply from Cowboyhood
Dear Byron English,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Tracking order hard. Good experience.
For me, tracking my order hard but, over all a good experience.
December 8, 2025
Unprompted review
Reply from Cowboyhood
Dear Zellie Presley,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Love the design choices.
December 12, 2025
Unprompted review
Reply from Cowboyhood
Dear Coram Davis,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Total misrepresentation of product
While it was easy to navigate and make the purchase, it was a huge disappointment afterwards. I should have read reviews beforehand, but I loved the designs of their clothing. I knew I was ordering from China so I allowed plenty of time to get it by Christmas and placed the online purchase Oct 30. However, the refund policy is 30 days from the DATE of ORDER!
I emailed them within 24 hrs to please cancel and got an email back asking me why, to which I replied that I did not trust their company after all I read. Couple of weeks later after not hearing any confirmation of cancellation, I emailed again to doublecheck. Turns out they were shipping it anyways. I thought okay, I will wait for it to arrive. Maybe it will be okay.
When I opened the package approximately 4 weeks later, I didn’t know if I should laugh or vomit when I saw what I got. This men’s XL garment which was supposed to be a beautiful chunky cable knit sweater pictured to be made with yarn was nothing but a smooth cheap polyester sewn together likely by some poor child in Asia. The design was just a faint shadow printed on the fabric, the zipper was the best thing on it. It was so small my BF could barely get his arms in it, much less around his torso. It would fit a woman instead.
This company is great at photoshopped AI false advertising and tricking you into buying their absolute junk. Luckily PayPal went to bat for me and got my money refunded. I hope Cowboyhood goes out of business. They are a bad joke.
December 8, 2025
Unprompted review
Reply from Cowboyhood
Dear Kathy Kobos，
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
ABSOLUTE MANIPULATION
I ordered to Viking style hoodies one for me and one for my wife they looked absolutely gorgeous on their website.Knitted beautifully. With amazing stitch work. I was skeptical because of the price.It was on the cheap side for what I was thinking was a knitted sweat shirt hoodie. I never saw anything stating that it was a printed image of a sweatshirt hoodie. It was the most waste of money and disappointing purchase. I've ever made in my life. And I should have known better because it was too good to be true. I recommend everybody not trust this company. Because if you think you're buying What is being shown on their website You were absolutely mistaken. The hoodie I saw barely even resembles what I received.
December 1, 2025
Unprompted review
Reply from Cowboyhood
Dear matt eckes,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Reply from Cowboyhood
Dear JOHN MEDEL,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Attractive products display and easy to…
Attractive products display and easy to choose.
December 10, 2025
Unprompted review
Reply from Cowboyhood
Dear LuisMonch,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Easy to navigate through your site
December 8, 2025
Unprompted review
Reply from Cowboyhood
Dear JASON LAUGHERY,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Quality & service are key. Would be nice to see additional discounts for First Responders & Militery (active/former vet).
Merchandise looks nice. Can't wait to see & inspect quality of products. Like to see discounts for First Responders & Militery Vets.
December 9, 2025
Unprompted review
Reply from Cowboyhood
Dear Charles Dalton,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
This is a total scam website
The two patchwork 4 th of July dresses i ordered for a trip was the ugliest and cheapest clothing I have ever seen. I would rather wear something from Dollar General. They advertise beautifully detailed items but you recieve a printed version. They obviously have copied the image of a nice dress then printed it onto very cheap material, and the fit and cut was unwearable. The arm holes were so small I could barely lift my arms and the whole dress came up with my arms. They were made like a tent with no contouring at all. Completely shapeless. Then they make it impossible to return because the shipping is more than it's worth. They will not issue a refund. I am stuck with a cheap, ugly, ill fitting garment that I wouldn't even donate it's so bad. Do not fall for the beatiful items they advertise because you will recieve a counterfeit.
UPDATE. There still has been no resolution. They keep asking for same info, photo proof which was sent. Claims that quality team is investigating if i should get a return, but like I said, same response, send proof. Don't buy from this scam company. I wish I could post pics here to show what awful products they actually send.
June 10, 2025
Unprompted review
Reply from Cowboyhood
Dear Debora Collins,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Do not purchase from them!
Worst product I have ever received. I ordered a knitted cardigan and received a design printed on a piece of polyester. And their refund policy is equally bad
December 2, 2025
Unprompted review
Reply from Cowboyhood
Dear Simone Patton,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Fake site not American company. China based
My daughter Ordered outfit on 9/26.
I personally Retuned 10/14 for credit
You received it back usps 10/20
Tracking dumber
9534610975065287774090
Still haven’t got refund
No place to call. They should be investigated
Company responded. Sent to wrong address. Website said for returns send Back to address on label which I did. Came from chino California. Tracking says someone signed for it at that address. Still refused credit
September 26, 2025
Unprompted review
Reply from Cowboyhood
Dear debraan,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Reply from Cowboyhood
Dear Jason,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The platform was extremely to navigate…
The platform was extremely to navigate with check out a breeze.... I found a new business I will be using often
December 6, 2025
Unprompted review
Reply from Cowboyhood
Dear Israel Trujillo,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Easy to order just hoping it comes…
Easy to order just hoping it comes before Christmas
November 29, 2025
Unprompted review
Reply from Cowboyhood
Dear Cathleen Quesada,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I found what exactly what I wanted and…
I found what exactly what I wanted and at the right price
December 7, 2025
Unprompted review
Reply from Cowboyhood
Dear Troy Minor Jr,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Reply from Cowboyhood
Dear Frank，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Product line looks great and not like…
Product line looks great and not like anything else out there at this time…
December 8, 2025
Unprompted review
Reply from Cowboyhood
Dear Curtis,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Amazing selection of clothing
Amazing selection of clothing, look like movie wardrobe quality!
December 7, 2025
Unprompted review
Reply from Cowboyhood
Dear Tony,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
The selection was unique and the art…
The selection was unique and the art work incredibly diverse and navigation was easy.
December 7, 2025
Unprompted review
Reply from Cowboyhood
Dear William,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
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