The website makes it appear that you are ordering a sweater. However, you are getting a hoodie that is printed in the design of the sweater. It's ok, but nothing what it was described to be.
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Review summary
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The clothes advertised on cowboyhood look great nothing at all like what I received in the mail. All printed satiny feeling material. The sweater was w really nice and fuzzy warm and cute but the othe... See more
Company replied
I liked how the navigation on the website was easy to follow and I had no problems when going back n forth to items on other pages while not losing my original place completely at an item of intrest.... See more
Company replied
The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men. Sizing is... See more
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2.9
Average
618 reviews
Replied to 45% of negative reviews
Typically replies within 1 week
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More Item Photos Needed on Website
I liked how the navigation on the website was easy to follow and I had no problems when going back n forth to items on other pages while not losing my original place completely at an item of intrest. The only thing that bugged me is the lack of photos. I would like to see more than one photo of a model in a clothing listing aside from the different colors offered on the same main photo. For example; One side view, One front view, and one back view should all be reasonably included in clothing items.
December 5, 2025
Unprompted review
Reply from Cowboyhood
Dear Amber H.,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I like what l see
I like what l see! Never heard or shopped with you guys before. I will really have a better idea of the quality when l recieve the items. I hope that they're as good as they look to be and for the great price. I'm sure they're top notch👍
December 6, 2025
Unprompted review
Reply from Cowboyhood
Dear William Wiley,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Cheap boardwalk style printed crap
Cheap boardwalk style printed crap. Do not buy from here
October 11, 2025
Unprompted review
Reply from Cowboyhood
Dear Fed up with Sht service,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Beauty is in the eye of the beholder
It was so hard to choose ( due to my own indecisiveness) & checking out I believe was due to my own lack of knowledge.
I am very excited to receive my purchase and THANK YOU for the discount and your patience 😊❤️
December 6, 2025
Unprompted review
Reply from Cowboyhood
Dear Lara Dillman,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Reply from Cowboyhood
Dear Dennis Langston,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
From a blind perspective I love the…
From a blind perspective I love the asthetic look of this fashion.
I will be writing another one when I get to wear the product.
December 5, 2025
Unprompted review
Reply from Cowboyhood
Dear Denise,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
GREAT SELECTION AND PRICES
December 5, 2025
Unprompted review
Reply from Cowboyhood
Dear Karen Haugsrud,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Ordered a knit sweater shaped like a…
Ordered a knit sweater shaped like a jack-o-latern. Received a cheap Sweatshirt with a terrible screen printing job that almost resembles something looking like a pumpkin, but not really. Truly a case of false advertising. Gave me the run around for weeks about a refund then only offered a discount on future purchase. STAY AWAY!
October 30, 2025
Unprompted review
Reply from Cowboyhood
Dear Doomed Paladin,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring improvements to our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so that we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Reply from Cowboyhood
Dear Ernie Basener,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I thought the selection was great
I thought the selection was great. My comment to improve would be better display of the outfits. It is always hard to decide on how it would look once you put it on. Some more photo angles would help in that regard
December 3, 2025
Unprompted review
Reply from Cowboyhood
Dear Thomas Hitchcock,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I didn't like that it auto set up PayPal
I didn't like that it auto set up PayPal
December 4, 2025
Unprompted review
Reply from Cowboyhood
Dear John Palicz,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Undescribably poor customer service
Undescribably poor customer service. Takes days to respond. Resistant to letting me return items clearly not as pictured. I have emailed 6 times asking for RMA number and instructions to return. Items are printed on polyester. Not flannel or sweater. False advertising. The worst customer service I have ever dealt with.
November 10, 2025
Unprompted review
Reply from Cowboyhood
Dear Lynette,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
Great pictures
Great pictures, great selection, great prices... cannot wait for product to arrive
December 3, 2025
Unprompted review
Reply from Cowboyhood
Dear Mark Bailey,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Your products look awesome!
Your products look awesome!! The fact that they turn heads and make people really wonder where you got them from is a great aspect!! That’s how I wanna present myself in public!! I wear a lot of shirts from a website called the mountain! You’re almost like a walking tapestry! Much like your products, keep up the good work!
December 3, 2025
Unprompted review
Reply from Cowboyhood
Dear Michael Taylor,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
First order!
I've seen promos for CowboyHood on my social media and the style appeals to me. I kept CowboyHood in mind, and wanted to make my first order. If all goes well with this first order, I will gladly continue ordering and supporting.
Thank you.
December 2, 2025
Unprompted review
Reply from Cowboyhood
Dear Shadow,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Beautiful items
December 2, 2025
Unprompted review
Reply from Cowboyhood
Dear Jacque，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
I love your products
I love your products. I can't get enough of them obviously.
December 2, 2025
Unprompted review
Reply from Cowboyhood
Dear Susan Wright，
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Reply from Cowboyhood
Dear tracyerik,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Outstanding service
They did not spam me. They just sent "reminders" and I'm glad they did. I was supposed to go to Mens Wearhouse and get tailored measured like before at Barton Creek mall in Austin, TX. But it is cyber Monday and I needed clothes. I only had minutes to go before Cowboyhood ended their promotion. I ran upstairs and checked most of my jackets, L or XL. So I ordered XL as suggested by Cowboyhood. Great service and I loved their rapid response. I got my order in just in time. I'll give another review after my package arrives. So far though? Nothing less than outstanding!
December 1, 2025
Unprompted review
Reply from Cowboyhood
Dear Jack Morris,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes
Cowboyhood is the worst company I have…
Cowboyhood is the worst company I have ever dealt with!!! The products are cheap and are not representative of the photos shown. For three months I have been arguing with them to refund the horrific halloween costume they sent me --cheapest quality for $50!!!! Still no refund or sympathy provided????
October 1, 2025
Unprompted review
Reply from Cowboyhood
Dear Christina Hennessey,
Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.
We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.
Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.
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