Coywood Computers Reviews 

248
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordered an Asus Vivo ac adapter, after my original failed. Arrived within a few days, as expected. Original parts, solved my issue. Based on this one experience would order again from them...

Company replied

Rated 5 out of 5 stars

I wanted a spare original Asus laptop power supply. Hard to find an original. Coywood Computers had them in stock and it was sent out the next working day.

Company replied

Rated 5 out of 5 stars

My dog had chewed through my charging adapter for my laptop whilst I was in a different room! I needed a replacement urgently. Whilst I saw others that were cheaper, there was no guarantee that it wou... See more

Company replied

Rated 4 out of 5 stars

Got a HP stuck in repair hell, so bust open an ASUS I’d got 3 years prior. Nee charger. Ordered the charger from Coy after finding em on Amazon. Came in pretty canny time. Battery wouldn’t charge, so... See more

Company replied

Company details

  1. Computer Repair Service

Information provided by various external sources

Coywood Computers supplies different models of laptop chargers, main adapters, laptop keyboards as well as laptop or PC spares and upgrades.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

248 reviews

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No recent history of asking for reviews

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4.7

All reviews

(248)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a genuine Acer chromebook…

My wife Ordered a genuine Acer chromebook charger, but today instead received a generic cheap charger. I'm trying to sort it out with them and will repost as soon as this is resolved.

July 24, 2020
Unprompted review
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Reply from Coywood Computers

Thanks for your order and i received an email from you at 12.48pm and replied at 1.49pm, we had just sold out of the acer logo version, due to limited supplies on Acer during covid lockdown, so i sent you the latest Delta version, (delta manufacturer Acer chargers, so its not a generic) it is now 3.56pm and i have received no email back from you, as i recommended a collection and refund, no problem at all as this charger is a like for like and i thought wrongly by sending this, it would you get you quickly back up and running, i was wrong, but no problem, just please reply and i will sort this.

Rated 5 out of 5 stars

Great Service

Thanks to other reviewers, I found the exact charger I needed on their site, easy purchase process and even quicker delivery. Great service!

July 20, 2020
Unprompted review
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Reply from Coywood Computers

Thank you very much for your order and your wonderful review.

Rated 5 out of 5 stars

Excellent service

My Asus laptop stopped charging, so I needed a new power adaptor. There seems to be many scam sites offering to supply adaptors, but Coywood was highly rated. That rating is deserved, as a new adaptor arrived by first class Royal Mail very promptly. The price seemed vary reasonable.

July 14, 2020
Unprompted review
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Reply from Coywood Computers

Thanks for your order and glad you are happy with the service.

Rated 5 out of 5 stars

My laptop stopped charging whilst I was…

My laptop stopped charging whilst I was having to work from home. I ordered on the Tuesday morning and the charger was here by lunchtime on the Wednesday. Works perfectly and was well priced too. Really appreciate Coywood getting me out of a difficult situation so quickly, thanks!

July 2, 2020
Unprompted review
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Reply from Coywood Computers

Thank you kindly for your laptop charger order and kind words.

Rated 5 out of 5 stars

Saved me in a crisis

My laptop charger exploded, got the charger I need in one day after placing the order!

June 23, 2020
Unprompted review
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Reply from Coywood Computers

Thank you for ordering your new charger from us and for the kind words.

Rated 5 out of 5 stars

I planned to spend my week off work…

I planned to spend my week off work doing my genealogy since I could not go anyway so I was devastated when my cleaner sliced through my power cable on day 1. I searched around & it seemed that I should expect the replacement to take circa 5-7 days to get to me. Coywood's website said 1-2 days normally but these are not normal times. So you can imagine that I was overjoyed when my cable arrived the next day! I didn't expect that but it has meant that my week off has been productive & fun. So many thanks to the team at Coywood for giving me back my holiday. :)

June 13, 2020
Unprompted review
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Reply from Coywood Computers

Thank you for your charger order and thank you very much for your kind words in this strange lockdown world, its very much appreciated.

Rated 5 out of 5 stars

Excellent service and fast delivery too!

The ac adapter on my 3 year old pc ceased to function. I checked on Amazon and found the one I was looking for. It was quite expensive, so I looked elsewhere on the net. I found the genuine article at Coywood Computers, not a cheap copy, and it was just what I wanted, at a sensible price. From ordering online to receipt of item, it only took 24 hours. I was most impressed. I'll certainly check with them before I look elsewhere, should I need anything else!

June 5, 2020
Unprompted review
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Reply from Coywood Computers

Thank you very much for your laptop charger order and we always try to be the best priced for original and genuine chargers, as cheaper copies and clones just don't last.

Rated 5 out of 5 stars

So pleased to have found Coywood

So pleased to have found Coywood. After being messed around by several companies they had everything sorted in 24 hrs and almost immediate response to emails.

Excellent service! Cheers James@coywood.

June 5, 2020
Unprompted review
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Reply from Coywood Computers

Thank you very much for your kind words and for your order, its really appreciated in these horrible Covid times.

Rated 5 out of 5 stars

Excellent customer service

For whatever reason it is an absolute nightmare trying to find a genuine replacement laptop charger. After trawling through dozens of ropey looking sites I found these folks online. The model I ordered was out of stock, but they got in touch quickly to recommend me a slightly different model, and double checked with me to ensure it would be compatible with my laptop. As their suggestion was slightly cheaper they immediately refunded me the difference. It arrived first thing the next morning despite the ongoing COVID-19 pandemic, works perfectly, and is definitely the genuine article. Can't beat that for customer service!

June 3, 2020
Unprompted review
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Reply from Coywood Computers

Thanks for your order, most laptops have multiple charger part numbers and we have a massive list of original and genuine chargers, so we can generally always help you out, even with the rarer part numbers.

Rated 5 out of 5 stars

Speedy dispatch

Excellent service. Item was posted within 15 minutes of placing the order. This was very much appreciated as I was going to be without a laptop due to a cable-munching rabbit.

Item itself was exactly as described.

May 4, 2020
Unprompted review
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Reply from Coywood Computers

Thanks very much for this order and nice words.

Rated 5 out of 5 stars

After getting scammed by…

After getting scammed by laptopchargerfactory.co.uk stumble on Coywood Computers website, sent an email within hours received a reply that they do have a Toshiba charger in stock. Received my order no issues

April 25, 2020
Unprompted review
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Reply from Coywood Computers

Thanks for your Toshiba laptop charger order and kind words, it can be difficult at times online, as so many now are using .co.uk web addresses as well as using UK in the name of the company. when in fact they are Chinese, which is very misleading and throw into this that its generally copies and clones they are selling makes it even worse as these chargers don't pass UK safety tests, whereas all our genuine chargers do, so rest assured all chargers from us are genuine and original.

Rated 5 out of 5 stars

Finally

I have encountered two absolutely terrible laptop chargers trying to get a charger for my device. I really wish I had heard of Coywood sooner as they got me sorted and in record time too. It will be my first port of call for future orders. Highly recommended!

April 24, 2020
Unprompted review
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Reply from Coywood Computers

Thank you for your charger order and glad you are happy with the service, its always best to buy the original genuine laptop charger as then you know 100% its compatible and going to do exactly what it suppose to do.

Rated 5 out of 5 stars

Excellent Customer Service

Coywood Computers sell genuine battery chargers and their customer service is second to none. I don't understand an awful lot about technology but on both occasions I have purchased chargers from this company they have been so helpful and patient, if only all online companies had customer service as good as Coywood Computers.

April 6, 2020
Unprompted review
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Reply from Coywood Computers

Thank you very much for your kind words and very happy you are happy with our service.

Rated 5 out of 5 stars

laptop charger

I purchased a Lenovo laptop charger from here as mine had broken and I was working from home. Really pleased with fast efficient service as it was delivered the next day .
Well worth the money to receive the genuine charger rather than a cheap copy as there is so many around . Great customer service, James was very helpful .
Would definitely use this company again.
Highly recommend.

March 31, 2020
Unprompted review
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Reply from Coywood Computers

Thank you for very kind review and thanks for the Lenovo ac adapter order, we always try our very best.

Rated 5 out of 5 stars

I was very pleased with the product and…

I was very pleased with the product and service of Coywood computers. They are a legit company unlike many scammers out there. It took me lots of time spent on research to find a genuine charger for my Lenovo laptop and they had the right fit. They even sent me a replacement for free when it stopped working as it was within the 12 month warranty period. I highly recommend this company.

March 30, 2020
Unprompted review
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Reply from Coywood Computers

Thanks for your Lenovo charger order and nice words.

Rated 5 out of 5 stars

Prompt response to request

Hi need power cable and charger for a Toshiba Satellite, after ordering the next day it turned up, a very prompt delivery and in these difficulty times, so once again many thanks to all.

March 27, 2020
Unprompted review
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Reply from Coywood Computers

Thank you for your Toshiba laptop charger and nice words.

Rated 5 out of 5 stars

Extremely prompt and efficient service

Extremely prompt and efficient service. Coy wood kept me well informed on delivery status, product arrived within 2 days

March 19, 2020
Unprompted review
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Reply from Coywood Computers

Thank you for order and so glad you were happy with the service.

Rated 5 out of 5 stars

Very Trustworthy

Extremely swift delivery of my new adapter. I had wasted a lot of time and money on dodgy, fake adapters sent over from China; I wish I had ordered from Coywood in the first place.

March 17, 2020
Unprompted review
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Reply from Coywood Computers

Thank you for your charger order and kind words, very much appreciated.

Rated 1 out of 5 stars

Faulty chargers, lack of empathy

I purchased around 10 chargers from Coywood for various laptops and found 5 of these to go faulty across a number of months. Whether this is because they were genuine or not I don't know - but I do feel, in fairness, like Coywood do all they can to ensure that their chargers are genuine. I returned these chargers and then had a replacement sent without notification to an address that I was no longer able to access. I eventually contacted them a number of months later (admittedly 5 months later), having not heard anything, before realising that this had happened. Coywood have now refused to re-send or provide any discount on a replacement purchase. To summarise, I now have 0 of the 5 faulty chargers that I ordered, that I was already inconvenienced by having to return and that shouldn't have been faulty in the first place. Fundamentally I only ended up with half of the products I initially ordered and a lack of empathy from the customer service team. I don't often leave negative reviews, but I don't feel like this has been a great experience at all even though most customers seem to have a much more positive one!

February 27, 2020
Unprompted review
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Reply from Coywood Computers

19+ years we have been trading and we try to look after every customer, but we will not be held over a barrel, this customer ordered some chargers from us and then returned these in very poor condition, we did however replace these for the customer and emailed the customer a tracking number, we thought that was that, but 5 months later, yes !!!! 5MONTHS LATER, the customer contacts us regarding these and asked why he had hadn't received the replacements, we checked tracking and this was delivered and signed for at the delivery address, the customer then told us that he no longer worked there and had fallen out with them, so we told the customer they would need to contact them as they signed for 5 months ago, which the customer said he did and replied that "they had thrown them out because they had them so long" how on earth can this be our fault, this is the most unfair customer feedback I have ever seen. How any company can be expected to send more items out.

Rated 5 out of 5 stars

Superb service

I was recommended to use Coywood Computers when I started having a problem with my PC. After a thorough investigation, they identified the problem and gave me a few options about how to deal with it. I decided to buy a new PC because of the extent of the problem and once I got my new machine Coywood were able to transfer my old (but still usable) hard drive into my new machine and set up the operating system so that everything from my old machine was accessible from my new machine. No hassle, no need to transfer thousands of files and apps. The customer service and value was superb. Dave and James are very friendly, helpful, knowledgeable and efficient and I would thoroughly recommend Coywood Computers to anyone who has a problem with their PC or laptop or who needs to buy any components. Thanks for a great service chaps!

February 27, 2020
Unprompted review

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