CP Financial Claims Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, making the claims process smooth and efficient. Many people highlight the excellent service and customer support, appreciating the regular updates and clear communication throughout. Reviewers frequently mention successful outcomes, with many expressing gratitude for recovering funds they thought were lost. The company's persistence and dedication in pursuing claims are often noted, leading to positive results and a renewed sense of trust for consumers.

What people talk about most

Claim

Reviewers highlight positive aspects of claim. Customers consistently report successful claims, with money... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight that staff are... See more

Refund

Users describe positive interactions with refund. Customers are pleased with the successful recovery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

CP approached me offering their services. They went to great lengths to reassure me they were not another scam. They talked me through the whole complicated process and kept me in the loop througho... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Mis-sold Pension Claim

Compensation claim handled effectively and kept informed at each stage in the process.

August 28, 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hello,

Thank you for leaving us a wonderful 5-star review!

I'm pleased to hear you were happy with our customer service.

Kind regards,

Bethan

Rated 5 out of 5 stars

Unbelievable outcome for me and my…

Unbelievable outcome for me and my claim CP Financial were on it from the start and if felt like all I had to do was fill in my name

Claim paid today

August 28, 2023
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Reply from CP Financial Claims

Hi David,

I'm thrilled to hear that you received a great outcome! That is wonderful news and thank you for leaving us such a fantastic review.

I wish you all the best in the future.

Kind regards,

Bethan

Rated 5 out of 5 stars

It was very easy

It was very easy, just gave them the information and they dealt wimpy claim, a couple more questions and then one day I received my money 👏👏

August 22, 2023
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Reply from CP Financial Claims

Hi Mark,

Thank you for taking the time to leave us a review.

I'm pleased to hear it was an easy process for you with a successful outcome.

All the best,

Bethan

Rated 5 out of 5 stars

Regular communications with progress…

Regular communications with progress over the period of time taken to seetle the case.

August 21, 2023
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Reply from CP Financial Claims

Thank you for leaving us a review, Antony.

Your feedback is greatly appreciated by all here at CPF.

Kind regards,
Bethan

Rated 5 out of 5 stars

Pension Claim

This has been a long and drawn out affair - CP Financial Claims hung in there patiently and remained diligent to the end in getting to the verdict reached position and then enabling the funds to be transferred without delay. No fuss, no hype - Very good, much appreciated, thank you.

August 20, 2023
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Reply from CP Financial Claims

Hi Jonathan,

Thank you for leaving us a wonder review. We really appreciate you taking the time to write such king words.

You are more than welcome and we want to thank you for trusting us throughout the process.

All the best,

Bethan

Rated 5 out of 5 stars

Pension claim

Well organised claims company got a positive result.

August 3, 2023
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Reply from CP Financial Claims

Hi David,

Thank you for leaving us a 5-star review!

We really appreciate you taking the time to leave us feedback.

Kind regards,
Bethan

Rated 5 out of 5 stars

Lovely easy company to deal with that…

Lovely easy company to deal with that kept me well informed and worked quickly

July 31, 2023
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Reply from CP Financial Claims

Thank you for leaving us a great review!

I'm pleased to hear you were happy with the process and our service.

All the best,

Bethan

Rated 5 out of 5 stars

Pension Claim

Very efficient service from start to finish. I was kept well informed throughout the whole process. I provided the information they needed and everything else was done for me. Would definitely recommend.

July 31, 2023
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Reply from CP Financial Claims

Hi Julie,

Thank you for your kind words. It is wonderful to receive such 5-star feedback.

We work tirelessly to help our clients, and I'm glad you had such a positive experience with us.

All the best,

Bethan

Rated 5 out of 5 stars

I didn’t have to do anything

I didn’t have to do anything. All done for me after I provided the information

July 24, 2023
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Reply from CP Financial Claims

Thank you for leaving us a review, Graeme!

We really appreciate your feedback.

I'm thrilled to hear the process was made simple for you.

Kind regards,

Bethan

Rated 5 out of 5 stars

Pension claim

The company have been excellent in dealing with my financial claim. They have kept me informed of the claims progress every step of the way. I would like to personally thank all the team that have brought this to a successful conclusion.

July 16, 2023
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Reply from CP Financial Claims

Hi Stephen,

Thank you for taking the time to leave us a review!

We are pleased to hear you are happy with our service and appreciate the kind words.

All the best,

Bethan

Rated 5 out of 5 stars

Very professional experience

Very professional experience, keeping me upto date with my claim whenever possible and getting my result for me in the end. Thanks

June 26, 2023
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Reply from CP Financial Claims

Hello,

Thank you for leaving us a 5 star review! We strive for success and I'm pleased we reached a positive outcome for you.

Best wishes,

Bethan

Rated 5 out of 5 stars

Effortlessly simple.

Everything was made effortless by Steve Reeve of cp financial claims. If I was ever in the same predicament again I wouldn’t hesitate to use there services again.

June 15, 2023
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Reply from CP Financial Claims

Hi Steven,

Thank you for your kind words. Steve is thrilled to hear his service was 5-star!

Kind regards,

Bethan

Rated 5 out of 5 stars

Fantastic so pleased with experience…

Fantastic so pleased with experience and outcome 😀 😊

June 14, 2023
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Reply from CP Financial Claims

Hi Mandy,

I'm over the moon to hear you were happy with the process! Thank you for leaving us a great review, it is appreciated by all at CPF.

Kind regards,

Bethan

Rated 5 out of 5 stars

Hassle free

Hassle free, prompt responses

June 13, 2023
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Reply from CP Financial Claims

Hi Ian,

Thank you for your kind words!

Thank you for using CPF.

All the best,

Bethan

Rated 5 out of 5 stars

Form start to finish they keeps us…

Form start to finish they keeps us informed and I cannot believe how quick the whole process was

June 13, 2023
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Reply from CP Financial Claims

Hi Louise,

I'm glad to hear the process was smooth and completed quickly for you!

Thank you for reflecting your satisfaction in a 5-star review.

Kind regards,
Bethan

Rated 5 out of 5 stars

Pension claim

Fabulous service provided

June 13, 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Stuart,

Thank you for the great review, it is really appreciated by all the team.

Kind regards,
Bethan

Rated 5 out of 5 stars

Proffesional

I was informed every step of the way. They made it very clear that even a num nut like myself understood. When I had to phone to ask what was happening, I was answered in a kind and curious manner. I would strongly recommend them to whoever asks

June 7, 2023
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Reply from CP Financial Claims

Hi Peter,

I'm glad we were able to make the situation stress free for you! We strive to ensure our clients are informed and understand the process.

Thank you for being a client of CPF and I'm thrilled you were more than satisfied with our service.

All the best,

Bethan

Rated 5 out of 5 stars

Highly recommend this company

I was waiting on my pension pot when my pension company went into liquidation. I was absolutely devastated and a very long painful road appeared, 3 years in fact. I did not trust that anyone would get my money back. I was recommended and thanks to these guys, I have literally just received my pot back in my account and I cant quite believe it. I cannot express enough that you stop pondering on paying their fee and have faith in CP Financial Claims. Steve and all the gang, Thank You so much. If it is at all possible they will get the job done and it would be a huge mistake to try to do it yourself, because if you say one wrong thing you can lose your claim with the fscs. While you panic they really will work hard for you like they did for me. Steve knows what he is doing, so if you are thinking whether or not to use them, I highly recommend you do and do it now. x

June 12, 2023
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Reply from CP Financial Claims

Hi Jane,

Thank you for such a gleaming review! We really appreciate you taking the time to write feedback.

We work tirelessly to help our clients, and it's all worth it to receive such kind words.

I'm thrilled we were able to reach a positive outcome for you! Thank you for trusting us!

All the best,

Bethan

Rated 5 out of 5 stars

They worked very well .they were there…

They worked very well .they were there with me all the way .If I needed any help in understanding anything I got the help .

June 11, 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Christopher,

Thank you for leaving us 5-stars! It's greatly appreciated by all of the team.

Kind regards,

Bethan

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