CP Financial Claims Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, making the claims process smooth and efficient. Many people highlight the excellent service and customer support, appreciating the regular updates and clear communication throughout. Reviewers frequently mention successful outcomes, with many expressing gratitude for recovering funds they thought were lost. The company's persistence and dedication in pursuing claims are often noted, leading to positive results and a renewed sense of trust for consumers.

What people talk about most

Claim

Reviewers highlight positive aspects of claim. Customers consistently report successful claims, with money... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight that staff are... See more

Refund

Users describe positive interactions with refund. Customers are pleased with the successful recovery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

CP approached me offering their services. They went to great lengths to reassure me they were not another scam. They talked me through the whole complicated process and kept me in the loop througho... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Very good service

Very good service. Having tried to do this on my own with zero result, it is good to have someone who knows the ropes to deal with it for you. Shame it takes so long to get the money, but grateful to CP Financial Claims for their work.

December 14, 2023
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Reply from CP Financial Claims

Hi Sarah,

Thank you for taking the time to leave us a review!

I'm glad you were pleased with our service. Thank you for being a client of CPF!

Kind regards,
Bethan

Rated 5 out of 5 stars

It was easy to work with them and they…

It was easy to work with them and they understood my situation. Helped me to resolve an 7-8 year old issue. Thanks to CP financial.

December 15, 2023
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Reply from CP Financial Claims

Thank you for the 5-star feedback!

I'm glad you found us easy to work with, it's great to get such fantastic feedback.

All the best,

Bethan

Rated 5 out of 5 stars

Can’t fault them

Can’t fault them - kept informed all the way through, and a positive outcome - thank you!

December 12, 2023
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Reply from CP Financial Claims

Hi Joanna,

Thank you for such a great review! We really appreciate the feedback.

Thank you for being a client of CPF.

Best wishes,
Bethan

Rated 5 out of 5 stars

A great success

Steve and the team were brilliant, not giving up on our claim even when I did. I could not find all the paperwork that was asked for but Steve refused to give up and got a successful outcome for us. We could not be more pleased. Thank you Steve

December 1, 2023
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Reply from CP Financial Claims

Thank you for your kind words!

Steve will be thrilled to receive such wonderful feedback!

Kind regards,
Bethan

Rated 5 out of 5 stars

Compensation claim

Every person we dealt with was very helpful and professional. From start to finish it was a relief not having to worry or get involved. I would definitely recommend your company to anybody who was in the same position I was.

November 24, 2023
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Reply from CP Financial Claims

Hi Ronald,

Thank you for leaving us such a great review.

We our pleased you thought the team were 5-star! We work tirelessly for our clients, and we love to receive such glowing feedback.

Kind regards,
Bethan

Rated 5 out of 5 stars

Helped me recover my pension funds

After loosing my pension funds, I am delighted to say that CP Financial Claims, helped me recover the maximum amount permitted.

November 10, 2023
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Reply from CP Financial Claims

Hi Ian,

I'm thrilled to hear we we're able to help you!

Thank you for leaving us a review.

All the best,
Bethan

Rated 5 out of 5 stars

Steve and the CPFC team…

I like to thank Steve and the CPFC team for all the hard work they have done to get my compensation. A friendly and helpful team that explained what was going on ,until funds were transferred .Thank You

October 16, 2023
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Reply from CP Financial Claims

Hi Anwar,

Thank you for the review, we really appreciate it!

We work very hard to reach positive outcomes, and I'm thrilled that was the case for you!

Kind regards,
Bethan

Rated 5 out of 5 stars

Very helpful

Very helpful, and dealt with everything for me , gave me help when I needed it.

October 26, 2023
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Reply from CP Financial Claims

Hi George,

Thank you for taking the time to leave us a review.

I'm pleased you thought we were 5-star!

Kind regards,
Bethan

Rated 5 out of 5 stars

Fantastic work done

Thank you for all your help and getting me my money back

October 30, 2023
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Reply from CP Financial Claims

Hi Donald,

You are more than welcome, thank you for letting us help!

Thank you for leaving us a great review.

Kind regards,
Bethan

Rated 5 out of 5 stars

Quick and easy & trustworthy

Quick and easy, & trustworthy . From my point of view they do the work as I would not know where to start. Friendly and helpful team that explained what was going on . Pensions and claims are a minefield . The only downside is there is a 20% fee , but I have most of my monies back and they are working on the other claim .

October 24, 2023
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Reply from CP Financial Claims

Thank you for taking the time to leave us a review, Andrew!

We appreciate your feedback, and I'm thrilled to hear you were happy with the outcome. 'Friendly and helpful team' is exactly what we love to hear!

All the best,

Bethan

Rated 5 out of 5 stars

Its a 10 out 10 service

Steve and his company took all the stress out of the situation for me , went about their business professionally and got me my compensation in a very swift manner , Very easy to deal with .

October 20, 2023
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Reply from CP Financial Claims

Thank you for leaving us a review, Simon!

Steve is grateful for the feedback.

Regards,

Bethan

Rated 5 out of 5 stars

Money

Even though it took three years or so for me to receive my money, I am very happy with the result. Thank you so much for your help for me to receive my money.

October 19, 2023
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Reply from CP Financial Claims

Hello Brian,

Thank you for leaving us a review. I'm pleased we we're able to reach a positive outcome in the end, despite it taking some time to get the result.

You're very welcome, we are always happy to help.

Kind regards,

Bethan

Rated 5 out of 5 stars

CP Financial Claims got me compensation.

CP Financial claims managed the whole thing for me, I never had to do anything except sign some papers, I am very pleased with the service they gave me.

October 2, 2023
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Reply from CP Financial Claims

Hi Richard,

Thank you for leaving us a great review. I'm pleased to hear the process was simple for you, that is what we aim for!

Wishing you all the best,

Bethan

Rated 5 out of 5 stars

Can’t praise them enough when we were…

Can’t praise them enough when we were going through our worst nightmare. Always happy to talk to us and update us on our claim, keeping us in the loop and hopefully continue to do so.

September 27, 2023
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Reply from CP Financial Claims

Thank you for your review. We are proud of our customer service, and feedback like yours shows that it is working!

I'm pleased we were able to get a positive outcome for you.

Kind regards,

Bethan

Rated 4 out of 5 stars

A successful claim

It is difficult to assess fully CP Financial Claims performance as the main issue was the time to achieve a resolution, which was not CP Finance’s problem. However, a successful result was achieved within the financial guidelines. Regular useful updates were provided.

September 8, 2023
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Reply from CP Financial Claims

Hi Stuart,

Thank you for leaving us a review. It's difficult when time scales are out of our control, but with perseverance we got there in the end.

Best regards,

Bethan

Rated 5 out of 5 stars

The company kept me updated on the…

The company kept me updated on the progress of my claim which I was so grateful of seeing I could have got nothing.they have worked hard on my behalf to get me a satisfactory outcome.well done and a big big thank you

September 19, 2023
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Reply from CP Financial Claims

Hi Stephen,

Thank you for your kind words, we really appreciate it!

Kind regards,

Bethan

Rated 5 out of 5 stars

Great service and positive result

Great service provided by Steve, Bethan and all the team during my claim. They kept in contact with regular updates and I received the positive result I was hoping for when signing up with them.

September 18, 2023
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Reply from CP Financial Claims

Thank you for your great review. We really appreciate you taking the time to leave us feedback.

Best regards,

Bethan

Rated 5 out of 5 stars

An excellent service

You took on my case for pension compensation 7 months ago. I was assigned a consultant who kept me updated every step of the way. She was not only very efficient but friendly and nothing was too much trouble for her.
I recived updates both by email and telephone calls which was most welcome as I do not read my emails on a regular basis.
Today I recieved a telephone call informing me that my claim had been settled and the money was in my designated account. Detailed emails had been sent informing me of this but I had not read them as yet, hence the telephone call.
Excellent service from start to finish.
Professional staff with very welcoming manner.
Efficient service.
Highly recommended.

August 29, 2023
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Reply from CP Financial Claims

Hi Gill,

Thank you for leaving us such a wonderful review.

We are incredibly pleased we were able to reach a positive outcome for you. Our team will be thrilled to hear that their hardwork pays off! It has been a pleasure to help you throughout the process.

We wish you all the best in the future.

Kind regards,

Bethan

Rated 5 out of 5 stars

Despite the process being delayed a…

Despite the process being delayed a long time with COVID CPFC kept on it and kept me up to date with any developments. I would have given up way sooner if I had had to process the claim myself!!
Always polite and friendly emails and answered my questions promptly.

August 29, 2023
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Reply from CP Financial Claims

Hi Elaine,

Thank you for leaving us a 5-star review.

I'm pleased to hear you received great customer service from CPF.

We wish you all the best!

Kind regards,

Bethan

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