CP Financial Claims Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, making the claims process smooth and efficient. Many people highlight the excellent service and customer support, appreciating the regular updates and clear communication throughout. Reviewers frequently mention successful outcomes, with many expressing gratitude for recovering funds they thought were lost. The company's persistence and dedication in pursuing claims are often noted, leading to positive results and a renewed sense of trust for consumers.

What people talk about most

Claim

Reviewers highlight positive aspects of claim. Customers consistently report successful claims, with money... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight that staff are... See more

Refund

Users describe positive interactions with refund. Customers are pleased with the successful recovery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

CP approached me offering their services. They went to great lengths to reassure me they were not another scam. They talked me through the whole complicated process and kept me in the loop througho... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

From start to finish I was kept in ford…

From start to finish I was kept in ford of progress in relation to who or what was delaying the completion. Most of the delays were due to the previous provider not releasing documentation in a timely manor. All now sorted

February 20, 2024
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Reply from CP Financial Claims

Thank you for your positive review! We pride ourselves on transparency and customer service so we're delight you were happy with the whole process.

Kind regards,
Nick

Rated 4 out of 5 stars

Very professional service received and…

Very professional service received and was kept up to date with the progress at all times.
Thanks to Steve Reeves & Judith Mathias
Highly recommended

February 19, 2024
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Reply from CP Financial Claims

Thank you so much for your positive review! We pride ourselves on customer service, transparency and professionalism so I will update Steve and Judith of your kind words who will be delighted to hear them!

Kind regards,
Nick

Rated 5 out of 5 stars

THESE PEOPLE DELIVER

These good people persauded me to pursue this claim , whilst I have to admit to some sceptimism initially , feeling that was no more compensation to be had ,they quietly beavered away on my behalf , liasing with the F.S.C.S. ,keeping me informed of progress ,and today this whole process has culminated in a very welcome payout , for which l am extremely grateful .

February 16, 2024
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Reply from CP Financial Claims

Hello Stephen,

Thank you for taking the time to leave such a positive review of our services. It means a lot and we are so pleased that we were able to assist you in achieving such a positive and deserved outcome on your claim.

Kind Regards,
Lottie

Rated 5 out of 5 stars

They were brilliant

They were brilliant, handled my claim from start to finish keeping me informed all along

February 14, 2024
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Reply from CP Financial Claims

Hi Neil,

Thank you for the 5 star review! We are so pleased that we were able to assist you and achieved a positive outcome for your claim.

Kind Regards,
Lottie

Rated 5 out of 5 stars

Hassle free claims

Easy hassle free highly recommended thank you stove and co

February 13, 2024
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Reply from CP Financial Claims

Thank you for your positive review. It means a lot to the whole team and we are so pleased that you were satisfied with our services.

Kind Regards,
CPF Team

Rated 5 out of 5 stars

what can i say

what can i say, used these guys more than once and it is always a positive outcome, pleasure every time, always kept informed of progress, keep doing what you are doing EXCELLENT

February 8, 2024
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Reply from CP Financial Claims

Hi Mark,

Thank you for your wonderful review

I'm glad we were able to help you once again.

Your feedback is greatly appreciated.

Kind regards,
Team CPF

Rated 5 out of 5 stars

Any query was answered

Any query was answered
Delt very professionally with my claim
Would recommend them to everyone

February 2, 2024
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Reply from CP Financial Claims

Hello,

Thank you for taking the time to leave us a review.

Kind regards,
Team CPF

Rated 5 out of 5 stars

Very professional Company

Very professional and kept me regularly updated

January 31, 2024
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Reply from CP Financial Claims

Hello,

Thank you for taking the time to leave us a great review.

It is much appreciated.

Best wishes,
Team CPF

Rated 5 out of 5 stars

Very helpful from start to finish

Very helpful from start to finish. Would highly recommend them.

January 17, 2024
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Reply from CP Financial Claims

Hi Julie,

Thank you for leaving us a great review.

Your 5-star review is fantastic!

Kind regards,
Team CPF

Rated 5 out of 5 stars

Very professional,and helpful,it took a…

Very professional,and helpful,it took a while for the claim,but I was kept up to speed with the progress,i would definitely recommend steve

January 12, 2024
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Reply from CP Financial Claims

Hi Pete,

Thank you for your feedback and for the 5 Star review. We are so pleased that you were satisfied with the service provided and that we were able to achieve a positive outcome for you!

Kind Regards,
Lottie

Rated 5 out of 5 stars

Communication was good and i was kept…

Communication was good and i was kept up to date with developments.

January 9, 2024
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Reply from CP Financial Claims

Hi Helen,

Thank you for your feedback and for the 5 star review. It is much appreciated and means a lot to the team.

Kind regards,
Lottie

Rated 5 out of 5 stars

Great service

Very pleased with the service and professionalism of handling my case and getting me the long awaited result in the end.

January 4, 2024
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Reply from CP Financial Claims

Hi Gary,

Thank you for the 5 star review, it is much appreciated and we are so pleased that we were able to assist and reach a positive outcome with your claim.

Kind Regards,
Lottie

Rated 5 out of 5 stars

The personal touch on the phone,keeping…

The personal touch on the phone,keeping in touch and keeping myself up to date with any new developments.

January 2, 2024
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Reply from CP Financial Claims

Hi James,

Thank you for your feedback, it is much appreciated!

We are so pleased that you were satisfied with our service and that we were able to assist.

All the best,
CP Financial Claims

Rated 5 out of 5 stars

Amazing service

Amazing service, very little required from me, all dealt with by CP Financial Claims and the money has hit my account today, money that I thought I would never see again. One very happy person thank you 😊

December 22, 2023
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Reply from CP Financial Claims

Hi Julie,

Thank you for your feedback, it is much appreciated!

I'm pleased we were able to reach a positive outcome for you.

All the best,

Bethan

Rated 5 out of 5 stars

Great service

Great service, kept me informed all through the process would recommend them

December 20, 2023
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Reply from CP Financial Claims

Hi Michael,

Thank you for the 5 star review!

Kind regards,
Bethan

Rated 5 out of 5 stars

Not cheap but I wouldn't have been able…

Not cheap but I wouldn't have been able to navigate my way through this on my own. Thank you very much.

December 20, 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Graham,

Thank you for taking the time to leave us a review!

I'm glad we were able to process the case for you with a positive outcome.

Best wishes,

Bethan

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with , fast efficient emails/ Fone calls, 100% would recommend

December 19, 2023
CP Financial Claims logo

Reply from CP Financial Claims

Hi Mark,

Thank you for your kind words! We pride ourselves on our customer service.

Kind regards,
Bethan

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