CP Financial Claims Reviews 310

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, making the claims process smooth and efficient. Many people highlight the excellent service and customer support, appreciating the regular updates and clear communication throughout. Reviewers frequently mention successful outcomes, with many expressing gratitude for recovering funds they thought were lost. The company's persistence and dedication in pursuing claims are often noted, leading to positive results and a renewed sense of trust for consumers.

What people talk about most

Claim

Reviewers highlight positive aspects of claim. Customers consistently report successful claims, with money... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight that staff are... See more

Refund

Users describe positive interactions with refund. Customers are pleased with the successful recovery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

CP approached me offering their services. They went to great lengths to reassure me they were not another scam. They talked me through the whole complicated process and kept me in the loop througho... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

310 reviews

5-star
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1-star

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Rated 5 out of 5 stars

CPF Claims (and in particular

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting to achieve the claim outcome. They even went as far as raising a complaint about the FSCS complaint process! Would strongly recommend CPF claims if anyone has any doubts

November 14, 2025
Unprompted review
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Reply from CP Financial Claims

Thank you for taking the time to share this. We’re really pleased to hear that Steve and the team were able to support you and your kind words about our persistence mean a lot. We’re glad we could help you reach a successful outcome and we appreciate your recommendation.
Regards, Nick, CPF

Rated 5 out of 5 stars

Financial Claim

They dealt with my claim very well. Information requested was clear and it always appeared the outcome would be positive. Very professional company. All round a great performance

November 17, 2025
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Reply from CP Financial Claims

Thank you for your fantastic 5-star review! We are delighted to hear that your claim was dealt with so well, that you found the information clear, and that the outcome was positive. We always strive to deliver a great performance, and we truly appreciate you recognising the team's effort.
Regards, Nick, CPF

Rated 5 out of 5 stars

I really wasn't sure to expect with my…

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My claim was successful, thanks to the teams efforts.

Great result, Thanks.

November 13, 2025
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Reply from CP Financial Claims

Thank you for your kind words. We’re delighted to hear that our team could support you throughout your claim and keep you informed at every step. Congratulations on your successful outcome and we’re glad we could help achieve a great result for you!
Regards, Nick, CPF

Rated 5 out of 5 stars

They have helped me out twice and done…

They have helped me out twice and done me a great service, I can’t thank them enough.

November 10, 2025
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Reply from CP Financial Claims

Thank you so much for your kind words! We're really pleased we could help you again and that you’re happy with the service. Your trust means a lot to us.
Regards, Nick, CPF

Rated 5 out of 5 stars

Dealt with my claim very swiftly &…

Dealt with my claim very swiftly & professionaly. I would highly recommend thank you.

November 6, 2025
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Reply from CP Financial Claims

Thank you for your great review. We’re really pleased to hear your claim was handled quickly and professionally. We genuinely appreciate you choosing us.
Regards, Nick, CPF

Rated 5 out of 5 stars

Excellent service

Excellent service, approachable at all times, happy to explain things in detail. With a result that I could not be happier with, very grateful

October 27, 2025
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Reply from CP Financial Claims

Thank you for your kind words! We’re so pleased to hear you found our team approachable and that we explained everything clearly throughout the process. It’s great to know you’re happy with the outcome. We really appreciate you taking the time to share your experience.
Regards, Nick, CPF

Rated 5 out of 5 stars

Excellent result for my claim

Excellent result for my claim. Very easy to instigate, efficient follow through & I was kept informed during the process. Well done!

October 22, 2025
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Reply from CP Financial Claims

Thank you for your positive review. The team are delighted to hear that you found the process straightforward and that we kept you well informed throughout. We appreciate you taking the time to share your experience.
Regards, Nick, CPF

Rated 5 out of 5 stars

Every step is made simple All the employees are friendly and helpful

Excellent company ! Friendly and helpful expert advice given with brilliant end result.Cannot recommend them highly enough.

October 20, 2025
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Reply from CP Financial Claims

Thank you so much for your kind words and fantastic feedback. We’re really pleased to hear that you found the process straightforward and our team helpful throughout. It’s great to know you’re happy with the result. We truly appreciate your recommendation and for choosing CP Financial Claims.
Regards, Nick, CPF

Rated 5 out of 5 stars

It went much better than I anticipated


It went much better than I anticipated. Thank you Steve !

October 14, 2025
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Reply from CP Financial Claims

Thank you for your kind words! We’re really pleased to hear the process went better than you expected. Steve and the team will be delighted with your feedback.
Regards, Nick, CPF

Rated 5 out of 5 stars

They got in touch with me didn’t…

They got in touch with me didn’t realise I had a claim actually forgot everything about it. I’m just at the payment very happy.

October 9, 2025
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Reply from CP Financial Claims

Thank you for sharing your experience. We’re so pleased we could help you recover what you were owed, especially from something you’d forgotten about. Great to hear you’re happy with the outcome!
Regards, Nick, CPF

Rated 5 out of 5 stars

Recovery of savings invested with Astute Capital

We had invested a substantial amount of our savings with Astute Capital when they went into liquidation. Very fortunately for us we received a recommendation to use CP Financial Claims to claim our savings back. Thanks to the excellence of the staff working at this company we have received back the majority of savings. We therefore recommend anyone suffering the same fate that we did to contact CP Financial Claims to experience the excellent service that we did

October 8, 2025
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Reply from CP Financial Claims

Thank you for sharing your experience. We’re so pleased we could help you recover the majority of your savings after Astute Capital went into liquidation. We know how worrying that situation can be, and it’s great to hear we made the process straightforward and supportive for you. We really appreciate your recommendation and your trust in our service.
Regards, Nick, CPF

Rated 5 out of 5 stars

Exceptionally pleased with the outcome.

I was very dubious at first, but trusted them after several conversations, my case handler worked well for me, I have just recently received my payout, and very pleased with the outcome, my wife is also waiting for her claim to be processed, and we are very confident of a positive outcome.
I would not hesitate to recommend this company.
Malcolm

September 17, 2025
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Reply from CP Financial Claims

Thank you for taking the time to share your experience. We’re delighted to hear that you were pleased with the service and outcome of your claim. It’s great to know that we provided the support and reassurance you needed throughout the process. We truly appreciate your recommendation.
Regards, Nick, CPF

Rated 5 out of 5 stars

Very impressive service

We received an excellent service and were kept updated through the whole process

August 27, 2025
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Reply from CP Financial Claims

Thank you for your kind words. We’re really pleased you found our service impressive and that you felt fully informed throughout the process. Keeping our clients updated and supported is very important to us. We truly appreciate your feedback and are glad we could help.
Regards, Nick, CPF

Rated 4 out of 5 stars

ROMCO CROOKS The staff were extremely helpful on my…

The staff were extremely helpful on my journey especially KimOwens. Thank you team 🙏👍

August 28, 2025
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Reply from CP Financial Claims

Thank for your positive review. We're happy we were able to help get your Romco investment via a successful FSCS claim. I've also passed on your kind words to Kim and she and the team are delighted.
Regards, Nick, CPF

Rated 5 out of 5 stars

Amazing claims manager

We have been trying for a long time to reclaim compensation from the fscs due to a pension going into liquidation- with not of a clue about how to go about it - Steve our claims manager has been so patient with us - explaining each step of the process - giving us weekly updates and even making suggestions on how to speed up the claim - without his help we would still be trying to get compensation from the fscs so our great full thanks goes out to him thank you Steve Reeves you deserve a pay rise!!!

August 27, 2025
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Reply from CP Financial Claims

Thank you so much for your positive review. We're delighted with the result we helped achieve for you! We pride ourselves on our client communication and we're happy you found it to be great. I've also let Steve know your kind comments and he is beaming.
Regards, Nick, CPF

Rated 5 out of 5 stars

Rsponsive and Helpful

Steve Reeves and all at CP Financials have been responsive and helpful throughout the claim process advising me on how best to complete the claim for a second successful result.

August 13, 2025
Unprompted review
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Reply from CP Financial Claims

Thanks for the glowing review! 2 down, 1 to go!
Regards, Nick, CPF

Rated 5 out of 5 stars

CPF Claims

Excellent communication
Always at the end of the phone for advice
Exceeding all expectations and very professional.
Claim was successful due to their knowledge and experience.
Great work well done!!

August 12, 2025
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Reply from CP Financial Claims

Thank you so much for taking the time to write such a positive review and we're thankful we were able to get the result you were looking for!
Regards, Nick, CPF

Rated 5 out of 5 stars

From first contact to settlement all…

From first contact to settlement all went well.
After initial formalities i.e. proof of identy & debt etc.
everything was stress free.
Steve & Georgia made my claim and delivered my refund with very little input or effort on my part.
A JOB "WELL DONE"
I appreciate your assistance and outcome.

July 29, 2025
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Reply from CP Financial Claims

Thank you for taking the time to write such a glowing review! We're very happy with the result we achieved for you and the team will be delighted with the feedback
Regards, Nick, CPF

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