I ordered a costume online for Book Week for my child but, unfortunately, she is now unable to attend. I hadn't picked the order up yet and called the store hoping to arrange a refund. Brandon was a... See more
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Very attentive. An issue finding one of our costumes but they contacted us straight away despite it being a weekend and really tried to find it. Unfortunately I didn’t have time to wait and they organ... See more
I searched high and low the week before book week for a dog costume for my two year old. This was the only store I could find the right look and size. Great selection of costumes but prices are quite... See more
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Kim could not have been more helpful. What a great customer service experience I had making my first purchase with your company. Not only did Kim inform me immediately that an item I purchased was no... See more
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Company details
Written by the company
Cracker Jack Costumes in Brisbane stock an extensive range of costumes to Purchase and Hire!! Stocking Costumes for All Ages, Costume Wigs, Masks, Contact Lenses, Body Paints, Accessories and more, all at affordable prices, updating our range continually. We have a bricks n mortar store at Taringa and ship daily Australia wide. We constantly strive to meet our vision of being well known for exceptional service and quality products.
Contact info
179 Moggill Road, Taringa., 4068, Brisbane, Australia
- 0738705881
- crackerjackcostumes@bigpond.com
- crackerjackcostume.com.au
Good place to get affordable costumes
December 15, 2023
Reply from Cracker Jack Costumes
Hi Moey,
Thank you for the amazing feedback! Making costumes accessible to our customers at great prices is what we're all about and we are very happy to hear that you found something you were happy with! If there's anything specific you're looking for next time, feel free to reach out!
Kind regards,
The Team at CrackerJack Costumes
Reply from Cracker Jack Costumes
Hi Ian,
Thank you for taking the time to leave a review! It's amazing to hear that you had a great experience with ordering from our Brisbane store. Looking forward to helping you find your next incredible costume!
Kind regards,
The Team at CrackerJack Costumes
Santa costume Very quick with getting costumes ready…
Very quick with getting costumes ready for pick up. Great to talk to re ideas on what to do with beards etc (for real bearded Santa). Easy pick up and drop off
December 12, 2023
Reply from Cracker Jack Costumes
Hi Ailsa,
Thank you for the fantastic review! We're always here to brainstorm and chat about ideas; and very glad we could assist with your bearded Santa. Can't wait to help you with more costume ideas in the future!
Kind regards,
The Team at CrackerJack Costumes
Reply from Cracker Jack Costumes
Hi Daniel,
Thank you so much for your kind words! We're thrilled to know that you had a positive experience with our team over the phone. If there's anything else we can do to assist you, please don't hesitate to get in touch. We look forward to being of service to you again!
Kind regards,
The Team at CrackerJack Costumes
Excellent service
I ordered online. On the same day, Monday, a lovely person called me because she thought I had made a mistake with my address (which doesn't autofill). The item was then sent from Qld to Vic and I received the item on Thursday. The item was exactly as described. I'm very happy.
December 4, 2023
Reply from Cracker Jack Costumes
Hi Mez,
Thank you immensely for sharing your wonderful experience! We're thrilled that your item made its way to you in Victoria swiftly. Looking forward to helping you again soon!
Kind regards,
The Team at CrackerJack Costumes
Another supplier stuffed up my order 3…
Another supplier stuffed up my order 3 days before an event. I then ordered from Cracker Jacks and they got me exactly what I wanted with a day to spare. Saved the day. Thanks guys, appreciated and I'll buy from you again.
December 1, 2023
Reply from Cracker Jack Costumes
Hi Mark,
We're thrilled to have been able to help and that we could come through for you when time was of the essence! We're delighted you had a positive experience, and we'd be honoured to assist you again in the future. Here's to more successful events and hassle-free shopping!
Kind regards,
The Team at CrackerJack Costumes
Great range of products
Great range of products, had everything I needed for my 80’s outfit
November 7, 2023
Reply from Cracker Jack Costumes
Thank you for your feedback! We're thrilled to hear that you found our range of products great and that you were able to find everything you needed for your 80s outfit. Providing a diverse selection of items is important to us, and we're glad we could meet your needs. If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
The best costumes and service 10/10 and…
The best costumes and service 10/10 and would definately purchase again!
November 2, 2023
Reply from Cracker Jack Costumes
Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our costumes and service. Providing top-notch products and service is our goal, and we're delighted to have met your expectations. We hope you enjoy your Baywatch costume! If you need anything else in the future or have any questions, feel free to reach out. We look forward to serving you again soon!
Great online order
Ordering online items were accurate to pictures and descriptions and arrived in good time
October 3, 2023
Reply from Cracker Jack Costumes
Thank you for your feedback! We're delighted to hear that your online order was accurate to the pictures and descriptions, and that your items arrived in good time. Ensuring that our customers receive exactly what they expect is important to us. We hope you enjoy your mankinis and animal accessories! If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Cracker Jack went above and beyond to…
Cracker Jack went above and beyond to provide great service. they saw I had made two orders and put them together, refunding one of my postage fees. I'm amazed at this kind of service!! 1000% recommend!!!
October 20, 2023
Reply from Cracker Jack Costumes
Thank you so much for your amazing feedback! We're thrilled to hear that you had such a positive experience with our service. Going above and beyond to ensure customer satisfaction is what we strive for, and we're delighted that we could combine your orders and refund one of your postage fees. We hope you enjoy your red life saver floatie! If you ever need anything else or have any questions, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you again in the future!
Reply from Cracker Jack Costumes
Thank you for your feedback! We're delighted to hear that you were happy with our quick reply and service. Providing prompt assistance is important to us. We hope you enjoy your Joker and Harley Quinn costumes! If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
You went above and beyond.
I would like to sincerely thank the team at cracker jack costume. I ordered a costume in a large size. Upon packing my order there was only medium-size available. Instead of cancelling the order you replaced it with a more expensive costume. That costume is the same theme as the costume that I ordered with no additional costs to me. What an amazing experience and I’m very grateful. I would absolutely order again and I highly recommend shopping from you.
November 2, 2023
Reply from Cracker Jack Costumes
Thank you so much for your heartfelt message! We're truly touched by your appreciation. Ensuring our customers' satisfaction is paramount to us, and we're thrilled that we could exceed your expectations by providing a more expensive costume at no additional cost when we encountered the size discrepancy. We're delighted that you had such an amazing experience with us and that you're happy with your Where's Wally costume kit. Your recommendation means the world to us, and we're looking forward to serving you again in the future! If you ever need anything else or have any questions, please don't hesitate to reach out. Thank you for choosing us for your costume needs!
Reply from Cracker Jack Costumes
Thank you for your feedback! We're delighted to hear that you had a great and easy purchase experience. Providing a seamless shopping experience is important to us. We hope you enjoy your jockey costume! If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Reply from Cracker Jack Costumes
Thank you for your kind words and five-star review! We're thrilled to hear that you're happy with your Fiona costume. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support and hope you have a fantastic time in your costume!
Shipping was fast
Shipping was fast, and the prices were reasonable. Super cute note attached to my order as well!
October 18, 2023
Reply from Cracker Jack Costumes
Thank you for your feedback! We're thrilled to hear that you were pleased with the fast shipping and reasonable prices of your order. Providing timely delivery and competitive pricing is important to us. We're also glad you appreciated the super cute note attached to your order! If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Made me good memories with the costumes
October 18, 2023
Reply from Cracker Jack Costumes
Thank you for sharing your experience! We're delighted to hear that our Dictator Mask helped create good memories for you. If you ever need anything else in the future or have any questions, feel free to reach out. We appreciate your support and hope you continue to make many more fun memories with our costumes!
This store is AMAZING!
This store is AMAZING! The range they have is enormous and the staff were incredibly nice to deal with. I can't think of anything you could want for a costume or decor that this store doesn't have! Highly recommend making this your first stop of any costume & holiday decor needs!
November 2, 2023
Reply from Cracker Jack Costumes
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us. Providing a wide range of products and excellent customer service is what we aim for, and we're delighted that we could meet your expectations. We hope you enjoy your Halloween prop! If you ever need anything else or have any questions, feel free to reach out. We truly appreciate your recommendation and look forward to serving you again in the future!
Great product great quality and fast…
Great product great quality and fast shipping A++
October 14, 2023
Reply from Cracker Jack Costumes
Thank you for your feedback! We're delighted to hear that you're happy with the product quality and the fast shipping of your devil tail. Providing excellent products and efficient shipping is what we strive for. If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Reply from Cracker Jack Costumes
Hi Susan,
Glad that the costume was great and that you for bringing up the sizing issue!
Hope we can help out with your future events :)
Kind regards,
The Team at Cracker Jack Costumes
Reply from Cracker Jack Costumes
Thank you for your feedback! We're glad to hear that you were satisfied with both the product and the shipping of your fake sheikh costume. We strive to provide great products and efficient service, so we're thrilled to hear that we met your expectations. If you need anything else in the future or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again!
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