I ordered a costume online for Book Week for my child but, unfortunately, she is now unable to attend. I hadn't picked the order up yet and called the store hoping to arrange a refund. Brandon was a... See more
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Very attentive. An issue finding one of our costumes but they contacted us straight away despite it being a weekend and really tried to find it. Unfortunately I didn’t have time to wait and they organ... See more
I searched high and low the week before book week for a dog costume for my two year old. This was the only store I could find the right look and size. Great selection of costumes but prices are quite... See more
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Kim could not have been more helpful. What a great customer service experience I had making my first purchase with your company. Not only did Kim inform me immediately that an item I purchased was no... See more
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Company details
Written by the company
Cracker Jack Costumes in Brisbane stock an extensive range of costumes to Purchase and Hire!! Stocking Costumes for All Ages, Costume Wigs, Masks, Contact Lenses, Body Paints, Accessories and more, all at affordable prices, updating our range continually. We have a bricks n mortar store at Taringa and ship daily Australia wide. We constantly strive to meet our vision of being well known for exceptional service and quality products.
Contact info
179 Moggill Road, Taringa., 4068, Brisbane, Australia
- 0738705881
- crackerjackcostumes@bigpond.com
- crackerjackcostume.com.au
Ghost face mask
The shipping was delayed but only by a day and came the same day I needed it
October 9, 2023
Reply from Cracker Jack Costumes
Hi Miah,
That is frustrating to hear that AusPost delayed your order; especially since we worked hard to get it out to you on time!
Glad to hear it arrived when you needed it though; those masks have been very popular and we hope it worked out wonderfully for your event :)
Kind regards,
The Team at CrackerJack Costumes
Reply from Cracker Jack Costumes
Thank you for your feedback! We're delighted to hear that you had a quick and friendly experience with our service. Providing efficient and friendly service is what we aim for. We hope you enjoy your pirate hat and 80s costume accessories! If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Reply from Cracker Jack Costumes
Thank you for your feedback! We're thrilled to hear that you found it easy to find what you were looking for and that the checkout process was smooth. Providing a seamless shopping experience is important to us. We hope your child enjoys their police costume! If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Last minute order worries so rang and…
Last minute order worries so rang and had reconfirmation of priority despatch....friendly and helpful! Thank you
October 10, 2023
Reply from Cracker Jack Costumes
Thank you for sharing your experience with us! We're glad we could provide reassurance and prioritize the dispatch of your order for you. Ensuring our customers are happy and well-assisted, especially with last-minute orders, is important to us. We hope you enjoy your Oktoberfest accessories! If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
So easy
Shopping online made the task so easy. Although the store is 40 mins away I knew that had what I needed and it was waiting for me to get there. Friendly staff too.
October 7, 2023
Reply from Cracker Jack Costumes
Thank you for sharing your experience! We're delighted to hear that our online shopping experience made it easy for you to find what you needed, even though our physical store is a bit of a distance away. Providing convenience and a seamless experience is important to us, and we're glad that you found what you needed and that our staff were friendly when you arrived. We hope you enjoy your hosiery! If you ever need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Happy Customer
This company communicates really well and sends items promptly. Arrived in great condition. No problems at all!
September 29, 2023
Reply from Cracker Jack Costumes
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Ensuring clear communication and prompt delivery are top priorities for us, and we're glad to hear that your elf ears arrived promptly and in great condition. If you need anything else in the future or have any questions, feel free to reach out. We appreciate your support and hope you enjoy your elf ears!
This was received less than 24 hours…
This was received less than 24 hours later.
Many thanks
October 3, 2023
Reply from Cracker Jack Costumes
Thank you for your feedback! We're delighted to hear that you received your spirit gum for FX makeup so quickly. Providing fast delivery is important to us, and we're glad we could get your order to you in less than 24 hours. If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your FX makeup needs!
Costumes are amazing and fast delivery
Costumes are amazing and fast delivery, I would buy from them again
September 13, 2023
Reply from Cracker Jack Costumes
Thank you for your kind words! We're thrilled to hear that you found our costumes amazing and that you were happy with the fast delivery of your Grease Cha Cha costume. If you ever need anything else in the future or have any questions, feel free to reach out. We appreciate your support and look forward to serving you again!
Reply from Cracker Jack Costumes
Thank you for your feedback! We're thrilled to hear that you were impressed with the fast delivery of your gangster spats and braces. Providing quick and efficient service is important to us. If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
So easy this way
So simple and easy. Also cost effective too. I nearly started making my own Doctor Evil outfit but this was a much better way to go about it.
September 25, 2023
Reply from Cracker Jack Costumes
We're glad to have provided a simple, easy, and cost-effective solution for your Doctor Evil outfit! Making your own costume can be time-consuming and costly, so we're pleased to offer a convenient alternative. If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Fantastic company
The costume is perfect and was delivered exactly on time. Excellent!!!
September 19, 2023
Reply from Cracker Jack Costumes
Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with us and that your hot dog costume was perfect and delivered on time. Providing excellent products and ensuring timely delivery are our top priorities. If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Reply from Cracker Jack Costumes
Thank you for your feedback! We're glad to hear that one of your items was sensational. We apologize that the other item was too small. If you need assistance with an exchange or return for the smaller item, please don't hesitate to reach out to our customer service team. We want to ensure that you're completely satisfied with your order. Thank you for choosing us for your costume needs!
Great communication
Great communication, and went above and beyond to make sure I had my costume by a certain date.
September 18, 2023
Reply from Cracker Jack Costumes
Thank you for your feedback! We're thrilled to hear that you were happy with our communication and that we were able to ensure you received your Bogan Beer Can Costume by your desired date. Going above and beyond for our customers is what we strive for. If you need anything else in the future or have any questions, feel free to reach out. Thank you for choosing us for your costume needs!
Very easy to deal with a very fast post…
Very easy to deal with a very fast post Fantastic
August 31, 2023
Reply from Cracker Jack Costumes
Hi,
Very glad to hear that your shopping experience was postitive!
Thank you for the review and hope we can help you in the future!
Kind regards,
The Team at CrackerJack Costume
Good variety of stock and great customer service
Very accommodating and pleasant service. Only 4 stars because I think the Gentlemen's Pipe is a bit overpriced. However, it was what I wanted and needed quickly, and couldn't find it anywhere else. And it seems good quality, too.
September 10, 2023
Reply from Cracker Jack Costumes
Hi Janet,
Thank you for the feedback!
We will bring this product up for review regarding the price but glad to hear that the quality was suitable :)
Kind regards,
The Team at CrackerJack Costumes
Reply from Cracker Jack Costumes
Hi Jodie,
Glad to hear that the delivery was quick!
Hope the costumes went well; they are one of our favourites!
Kind regards,
The Team at CrackerJack Costumes
Delivery time was excellent
The time of the delivery was excellent. Also thanks for the note on the invoice!
September 6, 2023
Reply from Cracker Jack Costumes
Hi Ashton!
So glad to hear that your accessories arrived in good time and hope they worked out well for your event :)
Kind regards,
The Team at CrackerJack Costumes
Reply from Cracker Jack Costumes
Hi!
Thank you for the review and glad to hear your were happy with the products :)
Hope we can assist you with your future party needs!
Kind regards,
The Team at CrackerJack Costumes
Reply from Cracker Jack Costumes
Hi Peter,
Thank you for the kind words and very glad to hear that the item arrived so quickly!
Hope it worked out well for you :)
Kind regards,
The Team at CrackerJack Costumes
Great service and fast delivery
Great service and fast delivery. The Snow White costume is so cute and quality is good. Thank you
September 5, 2023
Reply from Cracker Jack Costumes
Hi Chris,
That is great to hear!
Thank you for the kind words and hope we can assist with your future costume needs :)
Kind regards,
The Team at Cracker Jack Costumes
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