I ordered a costume online for Book Week for my child but, unfortunately, she is now unable to attend. I hadn't picked the order up yet and called the store hoping to arrange a refund. Brandon was a... See more
Company replied
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Very attentive. An issue finding one of our costumes but they contacted us straight away despite it being a weekend and really tried to find it. Unfortunately I didn’t have time to wait and they organ... See more
I searched high and low the week before book week for a dog costume for my two year old. This was the only store I could find the right look and size. Great selection of costumes but prices are quite... See more
Company replied
Kim could not have been more helpful. What a great customer service experience I had making my first purchase with your company. Not only did Kim inform me immediately that an item I purchased was no... See more
Company replied
Company details
Written by the company
Cracker Jack Costumes in Brisbane stock an extensive range of costumes to Purchase and Hire!! Stocking Costumes for All Ages, Costume Wigs, Masks, Contact Lenses, Body Paints, Accessories and more, all at affordable prices, updating our range continually. We have a bricks n mortar store at Taringa and ship daily Australia wide. We constantly strive to meet our vision of being well known for exceptional service and quality products.
Contact info
179 Moggill Road, Taringa., 4068, Brisbane, Australia
- 0738705881
- crackerjackcostumes@bigpond.com
- crackerjackcostume.com.au
Amazing
Amazing. Only wish the hair was as advertised (but it’s nothing a straightener can’t fix) :)
June 28, 2023
Reply from Cracker Jack Costumes
Hi Tracey, Thank you for the awesome review, some of our wigs are certainly better than others, depends on price of course. So glad that you are handy with a straightener. Kind regards Chris
Exactly what I needed great price…
Exactly what I needed great price shipping costs and delivery
July 9, 2023
Reply from Cracker Jack Costumes
Hi Linda, Thank you for the awesome review, we really appreciate your feed back. We hope you had a great time at the party. :)
Everyone was super nice and helpful
Everyone was super nice and helpful. Lovely workers, my favorite costume store to go too well worth the travel.
July 7, 2023
Reply from Cracker Jack Costumes
Hi, Thank you for your awesome review, we all appreciate your kind thoughts. We look forward to helping you with your future costume needs. :)
Very quick delivery of costume and very…
Very quick delivery of costume and very happy with product.
June 19, 2023
Reply from Cracker Jack Costumes
Hi Simon, Thank you for the 5 star review, so glad you enjoyed the hat. Cheers Chris
Fast delivery and excellent quality
July 4, 2023
Reply from Cracker Jack Costumes
Hi Lorrisa, Thank you so much for the 5 star review and your great comments, we really appreciate it. :)
delivered on time fitted nicely
June 15, 2023
Reply from Cracker Jack Costumes
Hi Don, Thank you for the 5 star review, we hope you had a great time at your party. :)
Quick easy purchase
Quick easy purchase, with speedy delivery and item arrived exactly as described
June 11, 2023
Reply from Cracker Jack Costumes
Hi Kylie, Thank you for the awesome review, we appreciate your lovely comments. :)
Fast and efficient service and great…
Fast and efficient service and great range of costumes. Will definitely be back next time!
June 20, 2023
Reply from Cracker Jack Costumes
Hi Sarah, Thank you for the 5 star review, we really appreciate your kind thoughts, we look forward to helping you with your future costume needs. :)
Reply from Cracker Jack Costumes
Hi Michelle, Thank you so much for the 5 star review, we really appreciate your comments. :)
Reasonable price for reasonable quality…
Reasonable price for reasonable quality of products.
May 29, 2023
Reply from Cracker Jack Costumes
Hi Miffy, Thank you for your review and comments. :)
Great customer service
Great customer service - I had a query about the product I ordered and emailed at 7 pm about it. I received a call and a follow up email by lunch time the next day, great service!
May 28, 2023
Reply from Cracker Jack Costumes
Hi Phoebe, Thank you for the 5 star review, we really appreciate your lovely comments. So glad the apron set worked out well :)
Reply from Cracker Jack Costumes
Hi, Thank you for the great review, we really appreciate your comments. :)
Friendly service
Friendly service, put my purchase away until I picked it up the next day. Knew who I was when I walked into the shop. !!!!!
May 25, 2023
Reply from Cracker Jack Costumes
Hi Priyani, Thank you for the 5 star review, we really appreciate your lovely comments. It is funny in our shop, you get a feel for what the customers want. :)
Dealing with this business was a very…
Dealing with this business was a very easy experience, coming from someone who is computer illiterate. They were curteous, helpful, reliable and service was fast.
Thank you
May 9, 2023
Reply from Cracker Jack Costumes
Hi Debbie, Thank you so much for the 5 star review, we really appreciate your heart felt comments. :)
Reply from Cracker Jack Costumes
Hi Kris, Thank you for the 5 star review, we really appreciate your kind comments. Hoping you had a great time at the party. :)
Great customer service experience by Kim
Kim could not have been more helpful. What a great customer service experience I had making my first purchase with your company. Not only did Kim inform me immediately that an item I purchased was not in stock but she also updated me when it arrived, Kim also helped me with a quick over the phone order which I purchased last minute and nothing was too hard or a bother for her! What a true gem!
Thank you once again Kim
May 25, 2023
Reply from Cracker Jack Costumes
Hi Lucy,
Thank you so much for the kind words!
I am just glad we were able to get the item you needed in time to get it shipped out to you.
Hope all of the items work out well and that you have a fabulous time.
Look forward to helping you with any future event needs :)
Thanks again,
Kim at CrackerJack Costumes
Reply from Cracker Jack Costumes
Hi Vanessa,
Thank you for contacting us about your order and for the kind review.
Glad we could help you out with the order and hope to be able to assist in the future!
Kind regards,
The Team at CrackerJack Costumes
Reply from Cracker Jack Costumes
Hi Kieron,
Thank you and looking forward to helping out in the future!
Kind regards,
The Team at CrackerJack Costumes
I was contacted that afternoon for confirmation of size.
I was contacted that afternoon for clarification of order and had my order in 2 days. Good fast service.
May 8, 2023
Reply from Cracker Jack Costumes
Hi Dean,
Thank you and very glad to hear that it all worked out well!
Kind regards,
The Team at CrackerJack Costumes
Easy to navigate website
Easy to navigate website, good value products at competitive prices, fast shipping! Will order again!
May 14, 2023
Reply from Cracker Jack Costumes
Hi Ashlie,
Thank you for the review!
We try to ensure our website is easy to navigate so we are very glad to hear this :)
Hope to be of help for your future events.
Kind regards,
The Team at CrackerJack Costumes
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