I ordered a costume online for Book Week for my child but, unfortunately, she is now unable to attend. I hadn't picked the order up yet and called the store hoping to arrange a refund. Brandon was a... See more
Company replied
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Very attentive. An issue finding one of our costumes but they contacted us straight away despite it being a weekend and really tried to find it. Unfortunately I didn’t have time to wait and they organ... See more
I searched high and low the week before book week for a dog costume for my two year old. This was the only store I could find the right look and size. Great selection of costumes but prices are quite... See more
Company replied
Kim could not have been more helpful. What a great customer service experience I had making my first purchase with your company. Not only did Kim inform me immediately that an item I purchased was no... See more
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Company details
Written by the company
Cracker Jack Costumes in Brisbane stock an extensive range of costumes to Purchase and Hire!! Stocking Costumes for All Ages, Costume Wigs, Masks, Contact Lenses, Body Paints, Accessories and more, all at affordable prices, updating our range continually. We have a bricks n mortar store at Taringa and ship daily Australia wide. We constantly strive to meet our vision of being well known for exceptional service and quality products.
Contact info
179 Moggill Road, Taringa., 4068, Brisbane, Australia
- 0738705881
- crackerjackcostumes@bigpond.com
- crackerjackcostume.com.au
Arrived within days
Arrived within days. Costume as described. Good quality. True to size. Great communication from company.
February 19, 2023
Reply from Cracker Jack Costumes
Hi Sarah, Thank you for your awesome review, we really appreciate your feedback. We hope you had a great party! From the Team @ Cracker Jack Costumes
Amazing Customer Service
Great customer service and always willing to help. Phoned up asking to put things aside and all organised and collected within the hour.
February 20, 2023
Reply from Cracker Jack Costumes
Hi Jasmine, Thank you for the awesome review, we appreciate your lovely comments. We hope you had a great time! :)
From The Team @ Cracker Jack Costumes
They’re always great at Cracker Jack
They’re always great at Cracker Jack! They’ve been my go to costume shop for many years. They’re friendly and organised
February 6, 2023
Reply from Cracker Jack Costumes
Hi Peta, Thank you so much for the awesome review we really appreciate your lovely comments. We always love seeing our regular customers. I hope you enjoyed your event. :)
From the Team @ Cracker Jack Costumes.
Great customer service
Great customer service, helpful, fast delivery, and personal touch with handwritten message (made my day)
February 1, 2023
Reply from Cracker Jack Costumes
Hi Vanessa, Thank you for your kind comments, we really appreciate your thoughts. :)
Very fast online click n collect order
Very fast online click n collect order. Super friendly and helpful staff
January 31, 2023
Reply from Cracker Jack Costumes
Hi Robyn, Thank you so your comments, we really appreciate it. We look forward to helping you with your future costume needs. :)
Refreshing service
Great purchase at a good price and goods ready for pick up. Very friendly staff.
January 19, 2023
Reply from Cracker Jack Costumes
Hi Rob, Thank you for your kind comments, we hope you enjoyed your party. :)
Reply from Cracker Jack Costumes
Hi Fiona, Thank you so much for your kind comments, we really appreciate it. We hope you enjoyed your party. :)
Great thanks
January 15, 2023
Reply from Cracker Jack Costumes
Hi Tony, Thank you for your wonderful review, we hope you enjoyed your party. We look forward to helping you with your future costume needs. :)
Costumes were perfect for our event
Costumes were perfect for our event. Fast easy. Would purchase again
October 27, 2022
Reply from Cracker Jack Costumes
Hi Laura, Thank you for your wonderful review, we hope you enjoyed your party. We look forward to helping you with your future costume needs. :)
Water pistol and holsters
Item as descried and delivered promptly over the Xmas period.
December 17, 2022
Reply from Cracker Jack Costumes
Hi Ryan, Thank you for your review, we really appreciate your thoughts. :)
A Wide and Affordable Range To Choose From
Very quick delivery and well packaged items. A great variety of products stocked by the store - I would definitely recommend it.
December 28, 2022
Reply from Cracker Jack Costumes
Hi Tamara, It was lovely to get your order and we hope you are enjoying your great range of hosiery. We look forward to helping you with future costume/hosiery needs. :)
Chris at CrackerJack was very helpful…
Chris at CrackerJack was very helpful before I placed the order, in that she looked up other customers' delivery dates and assured me that my order would arrive before the date that I required it for.
December 13, 2022
Unprompted review
Reply from Cracker Jack Costumes
Hi Graham, Thank you for your review!
Reply from Cracker Jack Costumes
Hi Sandy, Thank you for your wonderful comments and we appreciate that you noticed that we are a local Australia company. We look forward to helping you with your future costume needs. :)
Reply from Cracker Jack Costumes
Hi Darren, Thank you for your wonderful review, we really appreciate your thoughts. :)
Amazing staff and service
Accomodating and amazing staff service. Completely understanding of my reason for refund and the process was so easy and all processed for me.
November 19, 2022
Reply from Cracker Jack Costumes
Hi Natasha, Thank you for your wonderful review, we do want all our customers to be happy with their purchases. We look forward to helping you with your future costume needs. :)
Excellent customer service and very…
Excellent customer service and very fast delivery 👍🏻👍🏻
November 9, 2022
Reply from Cracker Jack Costumes
Hi Annette, Thank you for your wonderful review, we do appreciate your thoughts. We look forward to helping you with your future costume needs. :)
The staff were friendly and polite and…
The staff were friendly and polite and gave some really creative ideas when putting together my piece for SupaNova!
November 3, 2022
Reply from Cracker Jack Costumes
Hi James, Thank you for your wonderful review, the team really appreciated your thoughts. We hope you enjoyed SuperNova. We look forward to helping you with your future costume needs. :)
The staff at crackerjack are always so…
The staff at crackerjack are always so accommodating and friendly. I always go to the store around Halloween and Christmas time and love what is on offer and how helpful staff are with costume or sfx makeup related questions.
October 31, 2022
Reply from Cracker Jack Costumes
Hi Tiana, Thank you for your wonderful comments, we love our regulars. We look forward to helping you in the future. :)
Unfortunate
Sizes didn't fit, the material didn't feel nice, wasn't the quality I was expecting unfortunately
October 30, 2022
Reply from Cracker Jack Costumes
Hi Zae, Thank you for your comments, I am sorry to hear your were not happy with the costumes. As you a local to our retail outlet, hire would have been a better option if you are looking for quality. We often suggest customers try on the costumes before leaving the store to ensure size and quality is OK. Halloween week can be difficult for staff and customers and we would suggest you come in a little earlier next year if possible. Please feel free to discuss your future needs it detail so we can be sure that the costumes meet your needs. :)
Company double booked costume hire…
Company double booked costume hire unfortunately. Friendly service and apologetic and offered alternative compromises.
October 29, 2022
Reply from Cracker Jack Costumes
Hi Jonathan, Thank you for your comments. It is difficult to manage the booking of hire costumes as the point of sale system is not smart enough to know when hire costumes are booked, hired out, returned and enough time to be cleaned. Please accept our apologises. Kind regards Chris
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