Crafting Outlet Reviews 406

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordering was simple.Delivery was another matter DPD kept messaging that no - one was home ,or driver couldn't find address so it took 3 days longer to receive item with being messaged each day that d... See more

Rated 5 out of 5 stars

Had the product at the best price. I opt for next day delivery after dispatch and also priority dispatch as I had left it last minute for the wife's birthday! All arrived in time however on two separ... See more

Rated 5 out of 5 stars

This is my go to place for all things crafting. I’ve bought numerous Cricut machines from these guys and always love the freebies that come with your order, almost more exciting than the product it... See more

Rated 5 out of 5 stars

I always like to go to my crafting outlet store which isn't too far away as I like to look at all what they have in stock and usually manage to get everything I need for all my varied projects. Fri... See more

Company details

  1. Scrapbooking Store

Written by the company

CraftingOutlet


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

406 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Wonderful experience at Paint a…

⭐️⭐️⭐️⭐️⭐️ Wonderful experience at Paint a Pot Class – highly recommend!

I had such a lovely evening at craft class! It was my first time painting a pot, and the whole experience was fun, relaxing, and really well-run. The group was friendly and welcoming, which made it easy to settle in even as a complete beginner.

If you’re looking for something creative to do, want to learn a new skill, or just need a bit of stress relief, I’d definitely recommend this class. I’m already excited to come back for crochet and festive crafts when the Christmas sessions begin! 🎨🧶🎄

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Stay clear of this company

If I could give no stars I would. I wrote a 5 star review about this company when I bought my very expensive Brother embroidery machine from them with a 3 year garantee. After a couple of months it was giving me a few problems and when I tried to contact customervservice I hit a brick wall. No phone number was available, email after email was ignored. No contact whatsoever. I needed my machine fixed and eventually found someone not too far from me, who did a great job. He said it had been dropped or manhandled (delivery box and contents had been opened at some stage)) Repair and new part cost me £400 as the guarantee was null and void.
Please stay well clear of Crafting Oulet.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great service, really happy with my products.... What more can I say.... I will definitely be using this company again in the future

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Experience, would not recommend

Absoloutely awful experience ordered a cricut explore 3, came fairly promptly but would not work. Contacted customer services to be toldI had to speak to Cricut direct and was not able to return it to them. The whole process with cricut is extremely time consuming and 3 weeks later I am still awaiting a working machine
I have tried to contact crafting outlet to make them aware of the ongoing issues but 1: They are currently not answering the customer services phone and you are asked to email. 2: Emails are being read but I have received no replies 3: Online chat either asks you to email or ends the chat
Absoloutely awful experience and to rub salt in the wounds less than 14 days after my purchase they were selling the same item over £30 cheaper!!!!

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from this company

Fantastic service from this company, my order was short but they sorted that and got the rest to me as fast as they could. Everything was well packed and now I'm having fun with my new Cricut Maker 3

February 29, 2024
Unprompted review
Rated 1 out of 5 stars

2 weeks ago I ordered the machine and…

2 weeks ago I ordered the machine and still haven’t received it. I’ve sent 3 emails and all of them have been ignored. Quick to take my money! Terrible customer service well zero customer service

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Bought this set up for my partner so…

Bought this set up for my partner so she can craft…They delivered very quickly, the box was damaged but this was the carriers fault, not the company, but the circuit was well protected so caused no damage, they were very easy to purchase from, I hope to be doing more business with them in the future

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Crafting Outlet

27/02 - Bought the Cricut Explorer 3 bundle, easily the best value pack out there through extensive searching. The ordering process from start to finish was quick and easy with the delivery arriving within a few days of ordering.
Product not yet tested as it is a gift but highly recommend Crafting Outlet for quality of service and value for money.

14/03 - Cricut Explorer 3 now fully tested by my wife and working exactly as expected. 5 star review remains for Crafting Outlet

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Cricut

Great service fast delivery and wonderful customer service 👏

February 7, 2024
Unprompted review

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