Craftyflair 

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Rated 2 out of 5 stars

Had to go to post office to pick up my order as they didn't pay enough postage, cost me an extra £7.50 for my order, contacted them and complained but didn't get reimbursed 😕

Rated 5 out of 5 stars

Fast and hassle free, I ordered a Tim Holtz stamping platform for my wife for her birthday, I have to admit, I was dubious after reading other reviews on here however decided to take the chance as the... See more

Rated 1 out of 5 stars

Ordered online on 22 July but my order has not arrived. Contacted via email and WhatsApp as per their telephone message answering request. I've had no response. On the invoice it states Royal Mail 48... See more

Rated 5 out of 5 stars

This company has an extensive range of products at competitive prices. I have so far placed two orders with them and on each occasion my order has been dealt with quickly, carefully packaged, clearl... See more

Company details

  1. Craft Store

Written by the company

We are a small independent online Craft Shop specialising in Paper-craft, family run by a husband & wife team which started selling on market stalls back in 2019. It all started as a bit of a hobby, an idea to be different, have a personal touch and to make crafting that little bit more affordable. What started as a hobby, continued in a similar manner for 12 months, moving from the market and going online where our popularity grew quickly, allowing us to run this full time from early 2020. We stock a huge number of products, from many of the UK's leading brands, with flexible payment options from PayPal, Klarna or Clearpay


Contact info

All reviews

(315)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Placed an order on the 18th July and…

*update* item received after a couple of days.. well pleased with the service received.. will use this company again

seller has been in contact and explained the situation.. I shall be sent the missing item when new stock arrives,

Placed an order on the 18th July and only got part of my order, one item is missing from the package.. the package was perfectly sealed so I know it’s not missing…

It seems the item has never been sent at all..I’m not happy at all as I’m out of pocket for an item I bought but not received

Tried ringing but no answer

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Recently purchased a die set. Unfortunately there was initially a problem with my receiving the item. However, once I managed to contact them by e-mail, a replacement set was swiftly sent without fuss. It was great customer service and I will certainly buy from them in the future.

July 7, 2022
Rated 5 out of 5 stars

Brilliant company…

I love this company orders are dispatched rapidly unless its a pre order with a specific date for delivery. They have fantastic customer service which is why I use them would recommend them to anyone.

July 7, 2022
Rated 5 out of 5 stars

Pleasure to deal with and easy to…

Pleasure to deal with and easy to contact to sort out unfortunate error I had with an order which was resolved and put right very quickly. Would use them again, in fact have placed more orders with them recently.

June 11, 2022

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