Craigs Honda  Reviews 

223
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Purchase a cbr1000rr from a main Honda dealer in Shipley ( Craigs Honda ) l was told it was a stunning bike fantastic condition after less than 24hrs sent it back damage to seat ,brake fluid leak onto... See more

Rated 5 out of 5 stars

Great experience, all handled remotely. Jack helped from a sales perspective - accurate description of bike and no nonsense approach to a p/ex deal. Bike delivered a few days later by Andrew who also... See more

Rated 5 out of 5 stars

Saw a nice R1 on line , having not really bought like this before spoke to Matt who confirmed condition and agreed a deal saying bike would be delivered within a week. Matt delivered himself and bi... See more

Rated 5 out of 5 stars

Took the train down from Bedale to Shipley to pick up a used X-ADV on Thursday. The bike was exactly as Andrew had described on the phone, and he was patient and knowledgeable with the handover. Go... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

We are one of the UK's leading Honda motorcycle and scooter dealers based in Shipley, Bradford near Leeds, West Yorkshire. We offer a dedicated team of hard-working staff and a showroom, packed with the latest new motorcycles, a range of high quality used bikes and a fully equipped workshop, powered by factory trained technicians


Contact info

2.6

Poor

TrustScore 2.5 out of 5

223 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

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2.6

All reviews

(223)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

If you’re after a Honda go see Keith at Craigs!!!!

Great dealership based in Shipley West Yorkshire. We dealt with Keith Haunch and purchased 2 2020 Africa Twins. Keith looked after us throughout the process, explained everything answered emails and calls promptly and demonstrated some of the new tech on the twins. If you’re after a Honda go see Keith at Craigs!!!!

March 21, 2020
Unprompted review
Rated 5 out of 5 stars

Recommended

Recommended, really friendly, didn't make it more complicated than it needed to be to switch from one bike to another.
Delivered new bike and collected trade in in one easy process.

March 19, 2020
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

I purchased a used motorcycle with Craigs Honda 7 months ago. When I did so the advert specified that the bike came serviced and complete with 2 keys, and 12 months MOT if the bike was over 3 years old (which it was).

When I received the motorcycle I only got the one key. I questioned the salesman I had been dealing with about this to be told that their adverts automatically said that the bikes come with 2 keys even if this is not the case. He then said that a new key would only cost around £10 to get cut. I gave him the benefit of the doubt, I mean it's obviously false advertising and I should have been offered compensation for the lack of second key right then and there, but I didn't kick up a fuss.

The spare key cost me around £25 to get cut.

I also questioned him on the lack of current MOT certificate, which was shrugged off and again I was told essentially to sort it myself and that the certificate was available online. Again I thought nothing of it until I recently discovered the bike had only been MOT'd until March (a good 4 months shy of what I was promised).

I could maybe write one mistruth in their ad as an unfortunate error, but two lies in my opinion constitutes deliberately trying to mislead people.The bike had also clearly not been well serviced, the headlight bulb was the wrong wattage and exploded as I started to drive it around, the brake fluid was low, and the bike did and still does run lean on a cold start.

They are now ignoring my emails, so I just wish to warn others who might be considering buying a motorcycle from these guys not to trust their adverts.

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Straightforward honest discussions

Straightforward honest discussions, sensible price for low mileage bike in good condition, good communication and delivered to my door for a reasonable charge...everything a dealer should be!

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Went to view the bike

Went to view the bike , keith had it out before i arrived, so i could have a good look round it, he was helpfull and made a sale. When i arrived to collect it, he showed me round it shook my hand and i rode away.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

1st class service from Craigs Honda

i bought a Yamaha mt09 tracer , the bike was delivered in top condition as per description with all paperwork and keys , I would class myself as a very picky biker, but I was very happy with the service and the delivery man was great calling me in advance to let me know he was on the way.. many thanks to all the guys at Craigs Honda. D.P..

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

Tremendous friendly service

Tremendous friendly service, could not fault how l have been treated by Matt from ordering to collection of the bike.
Very refreshing service and a lot of stunning bikes.
Regards John

January 22, 2020
Unprompted review

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