Craigs Honda  Reviews 

absolute amazing guys so helpful rang up picked the bike i wanted agreed a trade in picked the bike up next day awesome highly recomend this place

sorted out everything in one day bike delivered same day was excellent Mtt

Bought bike over the phone was as described in prestige condition for age highly pleased & easy to talk with over the phone cheers Mat & Jason

Jack, Matt and Keith were very helpful. Great service and I’m happy with the bike. Would recommend to others

Matt and Keith and the other fellows at Craigs Honda were absolute superstars during my purchase of my motorbike from them. Despite the Covid-19 crisis they kept me informed and as soon as it was safe to do so they arranged for me to take delivery, and handled all of the pre-delivery perfectly. I can't compliment them enough on their superb customer service, Matt was especially brilliant in handling everything and in following up the day after to check I got home safely and was happy with the biker. Well done Chaps, you are a credit to Craigs Honda and to motorcycle dealers in general.

Shocking customer service. One of the senior guys is a rude, arrogant little man. Was fine until I sent my money then didn’t deliver the bike on time, didn’t add the accessories we had agreed. When asked about it he didn’t want to know and made some petty threat. Really awful experience. A real showcase on how NOT to do customer service. Read the other “bad” reviews, they’re all the same. AVOID.

Very straightforward deal,asked for a valuation on my px against a new Honda cb500x.
Jack gave me a price, agreed to buy the bike. Matt delivered the bike 1 week later.
If you know what bike you want I think buying a bike over the internet is the way forward.
Very satisfied with my new Honda.
Mick Chapman

Very good to deal with, and bike was even better than I hoped.

Delivery was good and the one part which need to be sent afterwards came very quickly. I will deal with them again.

Great lad to work with got the job done thanks a lot mate

I bought a new Honda Monkey online from Craig’s Honda during the lockdown. I received a fair part ex value for my old Yamaha and it was delivered the next day. The price for the Honda too was very fair. I dealt with Jack and Matt who were both very helpful and provided an excellent service and back up. There was no handover as such because of the social distancing requirements but the manual was ideal as was the follow up query I had by phone. All in all I would thoroughly recommend them. It was a semi spontaneous decision to buy the bike and they made the deal so convenient and attractive. 5 stars.

Professional no nonsense dealership, gave me the best price straight away and I ordered my new bike.
Collection was slightly clandestine due to ‘Coronavirus ‘ but all went well,
Would recommend dealership.

No pressure sales, no gimmicks, just a little haggle and a bike was sold. Very nice staff, a pleasure to buy from.

It has taken me a while to get around to this review, but it has irritated me for a while. In September of 2018 I was on the brink of buying a new Ducati 959, but on the basis that the 2018 Fireblade was physically smaller and I am short rider, I contacted this dealership to ask to arrange a test ride for a Saturday. The salesman essentially informed me that they were not accommodating 'test pilots' on Saturdays, and that I would need to find a time during the week. I could not do that due to work, and I found the attitude appalling. The upshot was that I ended up buying the Ducati. Did I miss out, who knows.... And why I write this review is that I am now considering upgrading to the new Fireblade later this year. But you know what, I won't be contacting Craigs Honda to even see the bike, let alone have a test ride or purchase one. Very poor customer service indeed.

Friendly and helpful staff who made my buying experience a positive one....good to know that customer care still counts - highly recommended.

Another great buy from Matt at Craigs Honda !! Do a deal with 100 percent confidence, thanks again.

Very professional and a pleasure to deal with.
Thanks Matt!

Ordered a yamaha wr125 r ,bike was delivered promptly and was in excellent condition despite not having seen it i was assured on the phone that the bike was immaculate ! great company to deal with would buy from them again especially with a free three month warranty on the bike ,thanks

Bike was well priced. Got MOT , annual service before I picked it up. Excellent customer service. Would recommend Craig’s Honda.

Would definitely recommend Craig's at shipley. This is my 2nd bike off them. Top bloke is Keith who sorted everything out with my part exchange. Thanks to Matt for letting us test ride a couple of demos. Brilliant service,nice show room 5 STARS.