Craigs Honda  Reviews 

223
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Purchase a cbr1000rr from a main Honda dealer in Shipley ( Craigs Honda ) l was told it was a stunning bike fantastic condition after less than 24hrs sent it back damage to seat ,brake fluid leak onto... See more

Rated 5 out of 5 stars

Great experience, all handled remotely. Jack helped from a sales perspective - accurate description of bike and no nonsense approach to a p/ex deal. Bike delivered a few days later by Andrew who also... See more

Rated 5 out of 5 stars

Saw a nice R1 on line , having not really bought like this before spoke to Matt who confirmed condition and agreed a deal saying bike would be delivered within a week. Matt delivered himself and bi... See more

Rated 5 out of 5 stars

Took the train down from Bedale to Shipley to pick up a used X-ADV on Thursday. The bike was exactly as Andrew had described on the phone, and he was patient and knowledgeable with the handover. Go... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

We are one of the UK's leading Honda motorcycle and scooter dealers based in Shipley, Bradford near Leeds, West Yorkshire. We offer a dedicated team of hard-working staff and a showroom, packed with the latest new motorcycles, a range of high quality used bikes and a fully equipped workshop, powered by factory trained technicians


Contact info

2.6

Poor

TrustScore 2.5 out of 5

223 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(223)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service.

Saw 990 Adventure on web on Saturday, viewed it and bought it on monday, it was delivered Tuesday night 👍.
Phone calls answered promptly and rang back when they said they would.
Outstanding service (even in Covid times). Definitely worth the 3 hour round trip.

November 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great service buying Honda CB500F

Great service and experience throughout. Bikes great and as described online. Cant wait to clock up some miles on it. Staff friendly and helpful, would defiantly use them again in the future. Particular thank you to Jack for making the process quick and painless and big thanks to Jason for delivering the bike, very prompt and painless experience, very helpful lad. Thanks again.

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

I couldn't have had a better service to…

I couldn't have had a better service to be honest and can't recommend them enough. My partners had bikes for years and has never experienced a service like I had from them. I did my cbt on Wednesday so I was looking for my first bike. On Thursday morning I rang to enquire about a msx125 for myself. They had 1 left in stock and by Friday 6pm I had received it! Keith and Jason the driver were excellent. They really put out all the stops to get my bike to me and I can't thank them enough, especially in these trying times. I love my new bike. Its perfect for me and can't wait to go exploring with it. If you need a new bike, give them a ring, I'm sure you won't be disappointed.

October 31, 2020
Unprompted review
Rated 5 out of 5 stars

Triumph Scrambler 1200xe

Recently bought a triumph scrambler from them. Dealt with Jack from start to finish & I’m pleased to say that it was really easy process, the bike was presented really well. A very minor niggle but I’m confident that will be addressed, so would definitely recommend.

September 10, 2020
Unprompted review
Rated 5 out of 5 stars

Great comfortable Bike-Good Deal

Been looking for a 2014 valkyrie as I have bad knees from Gout. The CB1000R hasn't been ridden for over 3 months due to it aggravating my knees. They had a 2015 that was immaculate and Jack sorted me a good deal, Matt let me come and inspect and sit on the bike and I have now had 3 great weekends out on my new bike. Easy and straight forward to deal with. Keep it up Guys. Best wishes Shane.

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Great people, great experience!

Just purchased a Triumph from Craigs Honda. From the sales enquiry with Keith, through to the delivery by Andrew, the customer service experience was second to none. Really great, geniune people to deal with, with a truly professional sales and after sales service.
Wouldn't hesitate to recommend to others and also use again.
Mark Jones

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

First time I have visited Craig’s…

First time I have visited Craig’s Honda, Jack sorted out a test ride for me at short notice and I decided to buy from them straight away, with a fair price and no hidden charges ( unlike some other dealers ) I would certainly buy from them again.

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, right from viewing the bike to taking delivery.
Special thanks to Jack for his knowledge and experience whilst showing me the bikes in the showroom.

Will certainly be using Craigs Honda again for my biking needs.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

fantastic service

fantastic service, quick sale and stayed over closing time to help me out - Keith sold me my new bike and he was great. would 100% recommend.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely spot

Absolutely spot on Jack was efficient and great to deal with wont hesitate to get my next bike from them.

June 2, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look