Crate Club Reviews 807

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just can’t say enough great things about crate club. My #1 reason to continue to Renew is my trust that We will all get a surprise from our General box that we will love! Shopping for the man who has... See more

Rated 5 out of 5 stars

When the box shows up (he knows it by now) he gets settled in to see what’s there. It’s been few and far in between that we’ve received duplicate “like” products, never actual duplicates. He loves... See more

Rated 5 out of 5 stars

I began with CC several years ago as a Father’s Day gift for my husband. It was an okay gift to begin with but within the last year HAS BECOME AWESOME! Our military son routinely pillages his box and... See more

Rated 4 out of 5 stars

Crate Club is a great idea, and was a fun gift for a friend. I would say I was not quite overwhelmed by the value that he got in the crate, but again, I was using one of the more budget-friendly optio... See more

Company details

Written by the company

Crate Club is the #1 subscription box for survival, tactical and outdoor gear. All of the gear is hand-tested and picked by our team of experts before entering any crate. Receive premium gear from trusted name brands at a fraction of the price. Get started today! Important: Crate Club was taken under new management as of 2020 and we have undergone massive improvements in product quality, customer service, and user experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

807 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a former member the club was good

As a former member the club was good. They ask me to come back and was under new management it’s great good service prompt delivery. And a lot of useful prep stuff jeep it up

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely useful!

Received some really cool gear that is extremely useable. Stuff I didn’t even know existed. Not everything is 5 stars, but most of the products, if you live and active outdoors lifestyle, you will absolutely love!!

May 2, 2023
Unprompted review
Rated 4 out of 5 stars

Solid quality gear, no cheap stuff.

I like the things I receive in my Crate. They are things that I might not normally think to buy for myself. The quality of those items is also very good, no cheap gear. So good job on that front.
Consider adding some books or manuals about prepping, shooting, survival, camping, tracking, hunting, ect. Maybe some coupons as a bonus.

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Ever since I signed up I've been…

Ever since I signed up I've been nothing but impressed with everything. I've gotten stuff I never heard of and I love it. Being medically retired from the Marines, I have put some of the items to my abuse and it holds up if not better than expected. Keep up the good work team and keep it coming. Thank you!!

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Better than the others …

Since switching to crate club I have gotten the coolest items that I actually use on a regular basis from range days to outdoors and I even use a lot of my stuff every day for work. Couldn’t be happier.

August 21, 2022
Unprompted review
Rated 5 out of 5 stars

BEST GIFT EXPERIENCE EVER!

I began with CC several years ago as a Father’s Day gift for my husband. It was an okay gift to begin with but within the last year HAS BECOME AWESOME! Our military son routinely pillages his box and when I can, I order extras for him. I cannot recommend enough this company as their choices are unique, well planned and useful. BEST GIFT EXPERIENCE EVER!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Product quality is improved

I have been a member for around 3 years. I get some of the poor reviews from the past. I was thinking of dropping my membership, but kept getting busy and forgetting until the next box was on its way.
The quality of products in the last couple boxes has renewed my faith(ZT0350 knife).
They have included something that I didn't know existed or knew I needed. The previous box had a 2 gallon portable pressurized shower. Works great to clean the dog after he rolls in a fresh cow pie(huge).

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, the last box I received was just as good as the previous boxes, fast shipping, great staff, and customer service, I look forward to more boxes, although I recently had to take a break from getting boxes, I look forward to getting more, hopefully I didn't miss out on something good, lol!!!

January 1, 2023
Unprompted review
Rated 5 out of 5 stars

My crates always arrive on time

My crates always arrive on time. While not every item in the crate is what I wanted, I found most items were solid and useful, especially in helping to equip my wife’s and son’s vehicles. I especially like that they seem to find some gear that were new to me.

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars I would

If I could leave 0 stars I would. Spent a lot of money. I got the subscription for one Box every month and another subscription for a large Box every 3 months. Not only did I only receive half of the boxes that I should have But 90% of the items gonna repeat I must have at least 6 of the same 1st aid kits. I have so many duplicates and never once did I receive anything that was worth the money that I paid. When I called and complained about not getting the boxes that I should have they said that they would have upgraded me to better boxes than after that point I received Nothing from them from that point on. So all in all I probably got about 6 months of the monthly boxes and only 2 of the 3 month boxes . Do not waste your money these guys will give you so many duplicates you will wind up throwing there crate away. Please if you want to find some place that is good this is not the one don't be a fool and waste your money like I did a good 3 and a 1/2 grand down the drain for a bunch of duplicate items that I will never use

August 10, 2022
Unprompted review
Rated 1 out of 5 stars

What a beating

Cherry my “customer service rep? Who is this? They show a pic of this pleasant looking young woman. It was probably a 400 pound toad in the toad. How many T shirts did I get? Can’t remember. Go with them and you will get stump broke. It was so tawdry trying to find out where my orders were. They kept hitting me with free bonus stuff for them being 3 months behind. they sent “first aid” kits. LOL. Some band aids and a little wrap. Former SOF guys? LOL

March 19, 2022
Unprompted review
Rated 1 out of 5 stars

It's ridiculous

It's ridiculous, that I have to give 1 star to leave a review. But I digress. I ordered a subscription to crate club last year and I was happy with my subscription. But then I lost my job, and had to cancel. I canceled a month after my first box. As time went on, until the present, I hadn't given anymore thought to crate club, until I received an email today saying my order has been processed. When I reached out to customer service, I was told no more money should be charged. I checked my account, and I saw over 400 dollars being charged to my account. How are you going to tell me in a text, which I took a screen shot of the whole conversation that, then turn around and take money? Bad business. I called my bank, had the transaction labeled fraud. Wow, just wow.

February 1, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look