Had a wonderful experience with their customer service which is excellent. I highly recommend this company for great customer service and their crates are strong and sturdy. Will use them again in fut... See more
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Great experience, I made a mistake and selected the wrong week, after a short phone call they delivered the next day, both the gents that dropped off and picked up the crates were lovely and really he... See more
I ordered crates from Crate Hire UK to store furnishings for our glamping tents over winter, and the experience was fantastic! Their team offered great advice on crate selection and packing tips. The... See more
Amazing service! I've never organised office move before and they were so helpful and gave me few good advices which made the whole process stress free. We used their crates, screen protectors and tro... See more
Company replied
Company details
Written by the company
The Nation's favourite crate hire and rental service to help you move your office and home easily.
Crate Hire UK
Written by the company
- Fast Next Day Delivery
- Fast next day delivery as standard to anywhere in the UK.
- Easy Online Ordering
- Fast and easy online booking to help you move your office and home.
- 100% UK Coverage
- Nationwide crate rental services at affordable prices.
- Largest Range of Equipment
- You have the largest range of equipment to choose from in the UK.
- Multiple Depot Locations
- Nationwide crate rental depots to ensure great service quickly.
- Timed Deliveries
- Need your delivery at a certain time? We can deliver at a time that suits you. (Mon-Fri 9-5)
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 0800 048 5769
- info@cratehire-uk.co.uk
- cratehire-uk.co.uk
4.8
Excellent
476 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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very efficient service
very efficient service, delivered and collected the crates when they said they would. would use again.
March 19, 2018
Unprompted review
Reply from Crate Hire UK
Thank you for leaving us a fabulous review. We love to hear you would use us again for your crate hire services.
The Crate Hire Team
Quick delivery and flexible on pick up…
Quick delivery and flexible on pick up date when we needed to extend. Also good customer service by email and phone. Operative very polite when he came to pick up. Thanks
March 7, 2018
Unprompted review
Reply from Crate Hire UK
Hi Suzanne,
Thank you so much for leaving us a great review for your crate rental services. We are really pleased you found the service from us quick and flexible. We look forward to helping you again soon.
The Crate Hire Team
Prompt Service for Flat Move
Crates turned up on time, only two stuck together in the way that tea chests can occasionally self-weld. And they were picked up on time.
Owing to personal circumstances, I had to arrange to extend the lease on some of the crates, again worked out seamlessly.
My only niggle was the lack of a confirmation first time and the second attempt not coming through until three days later. I don’t know why (me, crate-hire, email exchange servers) but that _was_ an inconvenience. Offer text message confirmation maybe?
February 28, 2018
Unprompted review
Reply from Crate Hire UK
Hi Joe,
Thanks for leaving a great review, sorry to hear about your order confirmation not showing in your email. Hotmail seems to filter our system generated emails quite aggressively. But a great idea on SMS we will look into this and try to avoid the issue again.
Hope we can help you again soon!
Great service!
February 27, 2018
Unprompted review
Reply from Crate Hire UK
Thank you so much for leaving a five star service review for your crate rental. We try really hard to make sure we provide our customers with the best crate experience.
The Crate Hire Team
Quick and easy to use as a service ...great!!
Quick and easy to use as a service many thanks! No problems and friendly staff!
February 26, 2018
Unprompted review
Reply from Crate Hire UK
Thanks so much Lindsay for leaving a top rated review of our crate hire service. We look forward to helping you again soon.
The Crate Hire Team
Office moves
We were merging 2 offices into one completely new office location and needed crates quickly to aid with the moves. Crate Hire's service was second to none with efficiency and customer service. Would definitely use again and would have no problem recommending them
Thanks all for your help to make the moves smoother
February 21, 2018
Unprompted review
Reply from Crate Hire UK
Hi Michelle,
You are very welcome and thank you so much for leaving us such a glowing review for your office moving crates. We look forward to helping you again soon.
The Crate Hire Team
All in all a great experience
All in all a great experience. One thing though, the paperwork said they would be picked up between 12:30 - 17:30?? They were actually picked up at 11:00am
February 20, 2018
Unprompted review
Reply from Crate Hire UK
Thank you so much Craig for leaving a 5 star review for your crates. We have looked into the early collection and put a process in place to prevent the crate being collected too early. Thanks for the feedback.
The Crate Hire Team
Good experience
The delivery and collection was prompt and on time. The crates were super strong and sturdy (although some were a bit dirty inside). Overall good experience.
February 16, 2018
Unprompted review
Reply from Crate Hire UK
Hi Rohan,
Thanks for leaving us a great review and some useful feedback we will always try to improve in this area.
The Crate Hire Team
Very happy
Great service and super easy to arrange, book and collect. Very recommended.
February 15, 2018
Unprompted review
Reply from Crate Hire UK
Thanks for the time you have taken to write a review for your crate rental we always appreciate hearing about our crate service from the people that matter most.
The Crate Hire Team
Fast
Fast, efficient, helpful and I would not hesitate to use them again. Very happy with the service.
February 12, 2018
Unprompted review
Reply from Crate Hire UK
We are so please you found our crate rental service fast and efficient and we look forward to helping you again soon.
The Crate Hire Team
Fabulous service
Fabulous service, crates delivered exactly as requested, very helpful when we asked for an extension of time would fully recommend. Staff extremely efficient and pleasant.
February 8, 2018
Unprompted review
Reply from Crate Hire UK
What an amazing review. Thank you so much we are thrilled all our hard work is making our customers really happy. We look forward to helping you again soon.
The Crate Hire Team
Easy as can be!
February 7, 2018
Unprompted review
Reply from Crate Hire UK
We are thrilled you found hiring your crates from us as easy as can be. We look forward to helping you again soon.
The Crate Hire Team
Crates arrived and were collected in a …
Crates arrived and were collected in a timely fashion, however upon collection from our brand new offices the chap collecting was repeatedly asked to lift the crates, rather than drag them over our newly laid floor as the message did not appear to get through! Some of the crates were also wet inside upon delivery which was not ideal when we were using them to transport paperwork and other office contents.
January 30, 2018
Unprompted review
Reply from Crate Hire UK
Dear customer
We are really sorry you experienced an issue with your crates. We try to make hiring crates as painless as possible and without any issues. As a result we have taken your feedback on board and are investigating the issues you experienced with a view to ensuring this does not happen in the future.
Thank you for your feedback it really does make a difference.
Crate Hire UK
Could not have been more stress-free
Could not have been more stress-free. It was delivered and collected as booked, staff was friendly and helpful, cost was reasonable. Perfect aid to an office move!
January 25, 2018
Unprompted review
Reply from Crate Hire UK
Really pleased you found our crate rental service stress free and affordable and thank you for leaving us a great review. We really do appreciate it. Look forward to helping you again soon.
The Crate Hire Team
Excellent Service
Very professional service, friendly delivery guys which is always a bonus :)
Will definitely be using again and recommending to others.
January 12, 2018
Unprompted review
Reply from Crate Hire UK
Really pleased you found our crate hire service both professional and friendly. We are pleased we could help and look forward to helping you again soon.
The Crate Hire Team
Very impressive service
Very impressive service. They had a good selection of crates and it was very easy to communicate with them. They were also very accommodating in terms of extensions.
January 9, 2018
Unprompted review
Reply from Crate Hire UK
We are so thrilled you have found our service impressive and communication was good. We always look forward to helping you again soon.
The Crate Hire Team
It was quick and easy to book the …
It was quick and easy to book the crates. Delivery and collection was prompt. Staff were very helpful and cheerful!
January 8, 2018
Unprompted review
Reply from Crate Hire UK
Thank you for the great five star review for your crate rental. We are really pleased we could help. Look forward to helping you again soon.
The Crate Hire Team
Crates arrived when promised
Crates arrived when promised, and were collected promptly. Couldn't ask for more.
January 3, 2018
Unprompted review
Reply from Crate Hire UK
Really pleased you found the time to leave us such a great crate rental review. We look forward to helping you again soon.
The Crate Hire Team
Reply from Crate Hire UK
Thank you for taking the time to leave a top rated review for your hire crates. We look forward to helping you again soon.
The Crate Hire Team
Reply from Crate Hire UK
Thanks for leaving a five star review for your crate rental. We are so pleased we could help you with your move and look forward to helping you again soon.
The Crate Hire Team
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