Crate Hire UK Reviews 

476
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had a wonderful experience with their customer service which is excellent. I highly recommend this company for great customer service and their crates are strong and sturdy. Will use them again in fut... See more

Rated 5 out of 5 stars

Great experience, I made a mistake and selected the wrong week, after a short phone call they delivered the next day, both the gents that dropped off and picked up the crates were lovely and really he... See more

Rated 5 out of 5 stars

I ordered crates from Crate Hire UK to store furnishings for our glamping tents over winter, and the experience was fantastic! Their team offered great advice on crate selection and packing tips. The... See more

Rated 5 out of 5 stars

Amazing service! I've never organised office move before and they were so helpful and gave me few good advices which made the whole process stress free. We used their crates, screen protectors and tro... See more

Company replied

Company details

  1. Packaging Supply Store

Written by the company

The Nation's favourite crate hire and rental service to help you move your office and home easily.

Crate Hire UK

Written by the company

Fast Next Day Delivery
Fast next day delivery as standard to anywhere in the UK.
Easy Online Ordering
Fast and easy online booking to help you move your office and home.
100% UK Coverage
Nationwide crate rental services at affordable prices.
Largest Range of Equipment
You have the largest range of equipment to choose from in the UK.
Multiple Depot Locations
Nationwide crate rental depots to ensure great service quickly.
Timed Deliveries
Need your delivery at a certain time? We can deliver at a time that suits you. (Mon-Fri 9-5)

Contact info

4.8

Excellent

TrustScore 5 out of 5

476 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(476)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

June 19, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thanks Abbey for your five star review. We look forward to helping you again with your crates in the future
The Crate Hire Team

Rated 5 out of 5 stars

Delivered and collected all as agreed

Delivered and collected all as agreed, despite my changing my mind re collection arrangements. A very pleasant and efficient experience: congratulations (and the crates were good as well).

June 16, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much for leaving a great review for us. It was great to hear that you had an efficient experience and your crates were really good and useful.
The Crate Hire Team

Rated 5 out of 5 stars

Very efficient and friendly service

Very efficient and friendly service. I would recommend them.

June 15, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you for leaving a 5 star review for us. We are always thrilled when we receive such a great review and you would recommend us to your friends and colleagues.
The Crate Hire Team

Rated 5 out of 5 stars

Excellent service

Excellent service, value for money and friendly helpful customer service. Would highly recommend.

June 13, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you for your great review, glad you found your crate rental with us value for money.
The Crate Hire Team

Rated 5 out of 5 stars

Cost effective and friendly

Cost effective and friendly, easy to do business with.

June 9, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Amazing feedback! Thank you so much for leaving us a five star review. We hope we can help you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Excellent service throughout and much…

Excellent service throughout and much easier than boxes! Would highly recommend.

May 14, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thanks for your great review. We agree with you that moving crates are far quicker and easier to move with Ove cardboard moving boxes.
The Crate Hire Team

Rated 5 out of 5 stars

Great Idea and service!

Such a great idea, very convenient and a green way to move house!
(Plus no more drowning in cardboard boxes when moving in)
Service was great, on time and as planned
Definitely recommend

May 4, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you for leaving a great review. We are so pleased we prevented you from drowning in cardboard boxes.
Look forward to helping you move in a very green environmentally friendly way soon.
The Crate Hire Team

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick response rate! Emails kept me updated throughout the process. Highly recommended!

April 30, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much for leaving a great review. We are so please we could help with your move and you found the communication particularly helpful.
The Crate Hire Team

Rated 5 out of 5 stars

Crate hire gave us good service

Crate hire gave us good service. The delivery was on time and the collection. All this was made possible even though we needed the delivery the very next day.

April 23, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thanks Michelle for the great review. We are so thrilled we could provide you with the quick service you needed by delivering your crates to you the next day.
The Crate Hire Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Helpful, reliable. Thank you for making the customer experience such a good one

April 20, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Really pleased you found our service so helpful and reliable. We look forward to helping you again soon with your moving crates.
The Crate Hire Team

Rated 5 out of 5 stars

Perfect

Perfect. Crates were delivered and collected exactly as they were supposed to be and did the gob great too.

April 19, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Hi Stuart,
Thanks for the great review, we are so pleased we could help with your move and look forward to helping you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Easy to use website and Crate hire made…

Easy to use website and Crate hire made changes to the hire without a fuss, cages were all working well, no damaged wheels! Delivered and collected as agreed. Good service and good value.

April 16, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thanks for the top rated review for your crate services. Glad you found our website easy to use and we hope to help you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Excellent service

Excellent service! Ben was great. Will definitely use again!! :)

April 13, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much Lucy for the great crate rental review. We will love to help you again when you next move.
The Crate Hire Team

Rated 5 out of 5 stars

Great customer service

Great customer service, will definitely be using them again.

April 11, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thanks so much for your 5 star review w look forward to helping you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Good service and was very easy to…

Good service and was very easy to change dates of collection.

April 9, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Really pleased we could help when you needed to change your dates for your crate delivery. Look forward to helping you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Excellent service from Crate Hire UK

Excellent service from Crate Hire UK. Great communication during the ordering process, flexible in accommodating last minute changes, the equipment was clean and in good order, and collection and delivery was on time. A great supplier who we will use again.

April 5, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you so much for the great review. We are so pleased we could help you move.
The Crate Hire Team

Rated 5 out of 5 stars

easy to hire crates and extend crate HR…

easy to hire crates and extend crate HR at very low cost. good company to deal with

March 28, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thanks so much for your review; we love to hear that our customers find us easy to deal with for their crate rental applications.
The Crate Hire Team

Rated 5 out of 5 stars

Excellent Service

Excellent Service, delivered and picked up on time.

March 28, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thank you for your 5 star moving crate review. We look forward to helping you again soon.
The Crate Hire Team

Rated 5 out of 5 stars

Good service and great value would use…

Good service and great value would use again.

March 23, 2018
Unprompted review
Crate Hire UK logo

Reply from Crate Hire UK

Thanks for a top rated review. We are pleased you found our crate rental services good value and we look forward to helping you again shortly.
The Crate Hire Team

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