Crazy Price Carpets Reviews 99

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff for their helpfulness, professionalism, and polite demeanor, both in the office and during home visits. Many people appreciate the efficient and skilled fitters who often go above and beyond, providing excellent service and quality workmanship. The company is often praised for its competitive pricing, with many consumers finding their quotes significantly better than other providers without compromising on quality. However, some people were dissatisfied with the service, reporting issues such as fitters leaving debris, not adhering to schedules, or even fitting the wrong carpet. There were also concerns regarding the quality of some products, with a few customers describing the underlay as too thin or the carpet as feeling cheap and wearing quickly. Additionally, some reviewers mentioned problems with the fitting itself, such as uneven cuts, creaky stairs, or poor installation of flooring components.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise the fitters for being friendly,... See more

Service

Clients share ambiguous opinions on service. Many customers praise the friendly and helpful fitters, quick... See more

Price

Customers had ambiguous experiences with price. Many reviewers praised the surprisingly low and competitive... See more

Product

People report ambiguous experiences with product. Many customers praise the quality and appearance of carpets... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the excellent quality of carpets... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, I was very happy with CPC — they were efficient, reasonably priced, and straightforward, which is why I’ve given four stars. The fitter arrived on time and did an excellent job. However, a co... See more

Rated 4 out of 5 stars

I can't believe I'm only writing this review having had my new carpets from Crazy Price since March 😜 Sue, even though iv never met you and only spoke over the phone, thank you very much for being... See more

Rated 4 out of 5 stars

I had originally booked to have a full house done and the price i was given was competitive paid the deposit and the sale fell through next day called up and explained but they said the deposit was no... See more

Rated 5 out of 5 stars

Had 3 bedrooms and staircase carpeted and laminate through living room and hall today. What a fantastic bunch of fitters. Every single one of them (5 in total, 2 doing carpets and 3 for laminate), gen... See more


Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store

Written by the company

You can't buy flooring for less! Quality flooring at crazy low prices every day. We believe that everyone deserves to have their dream floors without breaking the bank, and that's exactly what we offer. Covering Newcastle, Gateshead, Sunderland, Durham, Peterlee, Seaham, Hartlepool, Stockton, Middlesbrough, Guisborough, Saltburn We supply Carpets, Vinyl, Laminate, LVT, Hardwood at unbeatable prices. Our local flooring experts come to you and help you to make the right decision


Contact info

3.8

Great

TrustScore 4 out of 5

99 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Good selection of carpets. Friendly staff helping you all the way through to the end and even rang after fitting to make sure I was satisfied.
Fitters were a lovely couple of lads completing fantastic work
Only negative is you have to get rid of all of the extra off cuts yourself but that’s the only negative. Quality of carpets is very good. I will definitely be using these again. Thank you for all your help

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great company..

Great company..
I just moved into a new house these guys came out within a day to measure.. then booked me in for fitting the week after with nice thick soft underlay and carpet..
I would definitely recommend these guys for all your flooring.
Customer service was amazing.
The man that measured was amazing and the three fitters were amazing..
All very professional..
5* from me..

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I've used this company for living room…

I've used this company for living room carpet and laminate flooring in my kitchen, fitters are absolutely brilliant and very polite, staff at crazy price carpets are all so helpful, courteous, polite 1st class service from all, would recommend them to everyone, thank you all and I'll see you again 😀 x

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t get flooring from this company I…

Don’t get flooring from this company I got laminate laid in September by November it was denting in on the joins under my sofa. Jason came out to inspect my flooring and informed me that the flooring was faulty and there was a problem with all the joins in the flooring said they were coming apart too easy. 3 months later they are trying to say that I’ve damaged the flooring saying I dropped a hammer or something on it which is not true and the flooring comes apart when you walk on it. Will never order from this place again they are a con

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic from start to finish

Absolutely fantastic from start to finish. The friendly rep came to measure up and provide flooring samples. The price offered for the flooring underlay beading and fitting was fantastic and more than £1000 less than other companies had quoted us. The store kept us informed of dates times etc on a regular basis. Fitters were lovely lads and did a great job a timely manner. I would recommend them 100%

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Best i couldve found!

They were.accomadating of myself and family needs from the start, the staff were amazing both in office and those who were in my home. They actually bring samples to u so u can see them in ur home lighting and it makes a difference. The fitters were quick efficient and polite. Start to finish amazing. I would definitely call them for all future flooring needs and already recommended to my neighbour!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Literally the best in the country!

Amazing got us in straight away as we needed to be moved in for a certain date! So so shocked at the prices aswell I was expecting to pay so much for how beautiful the carpet is but it was so low, will 10000% use again when I want a colour change I am obsessed with the carpet and the price and service !!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Carpets

Fitting was spot on, the fitter was spot on too done an amazing job to get us in our new home no hassle or anything would definitely use again

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

Good and bad

Good and bad, customer service wss good and fitters were ok but thats where the good ends
Fitters arrived only to tell me half my order was out of stock and id have to wait another 5 days for them to be fitted. Not good enough so demanded that they sort something to fit as had tenants moving in next day and unfinished house unacceptable so i had to pick something else that was in stock and a manager would bring it up to fitters and fit which he did
The surveyor had put down wrong choices of lino so we ended up with same lino upstairs and downstairs which didnt match our decor and had to make apologies to tenant that for some parts of house there chosen flooring was not what they had chosen
All in all i wouldnt use again, fitting prices expensive left all the rubbish behind, carpets ok but not informing me beforehand of out of stock flooring is disgracefull

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Ive had carpets from this company a…

Ive had carpets from this company a couple of times now and everytime it’s being fantastic and very quick with fitting carpet prices these days are a fortune and these are the cheapest ive came across customer service is spot on aswell always ringing in to make sure everything was alright for us il 100% be back

February 9, 2026
Unprompted review

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