creditcardGenius Reviews 1,523

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers had a great experience with this company. Customers are really happy with the discounts and bonus offers they receive, often highlighting that the promised money actually arrives in their bank accounts. Many people appreciate the fast payment of these bonuses, with some receiving their cash within days of card approval. Reviewers also find the service helpful and the system easy to use for comparing credit cards. However, some customers also noted issues with payment and refunds, with a portion of people experiencing delays in receiving their cash bonuses or having to follow up multiple times. Response times were also a point of concern for some, as they found it difficult to get status updates or received slow replies, occasionally from different agents with conflicting information.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers praise the quick and seamless... See more

Refund

Users describe ambiguous interactions with refund. While some customers, for example, received their cash... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported significant delays, with... See more

Service

Clients share ambiguous opinions on service. Many customers report positive experiences, praising the... See more

Discount

Reviewers highlight positive aspects of discount. Customers frequently praise the successful promotional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Use it to apply credit card, was approved by the bank right away but cash genius cannot recognized I was approved even though I followed every step and was approved instantly. I have to wait 4 weeks t... See more

Rated 4 out of 5 stars

I have participated in 2 of their credit card sign up rewards. Both times I had the credit card approved but had to follow up within their specific time period (not too early AND not too late). The re... See more

Rated 4 out of 5 stars

Great cash bonus... if you check it. In the past I had 4 bonus that I didn't received because they expired by themselves because CCGenius had not received the confirmation from the card/bank issuer... See more

Rated 4 out of 5 stars

So far so good, except there are 2 hicups due to their system, or maybe somewhere between their system and refferal site. It has many good referral. wish more are available. :)


Company details

Written by the company

Leading credit card comparison engine that rates 126+ features of over 200 different Canadian credit cards. Now consumers can choose smarter and get rewarded faster.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Got card, Got Paid

I was a little skeptical that I would receive the promised "Genius Cash", but sure enough, it did come through. They explained it's often due to a delay on the provider's (i.e., bank) side of things. Sure enough, I got my money transferred after about five weeks.
Not to mention that the site also helps find the right credit card and matches features to what I was looking for.

October 22, 2025
Rated 5 out of 5 stars

Great sign up bonus!

Great sign up bonus!

Signed up for a credit card with a $125 sign up bonus. Customer support was really helpful in getting the bonus paid out.

October 22, 2025
Rated 1 out of 5 stars

They refuse to forward promised rewards

October 3, 2025
Unprompted review
creditcardGenius logo

Reply from creditcardGenius

Hello Stefen,

Sorry to hear that it's taking longer than expected to receive your GeniusCash.

We deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the bank that the application for the Credit Card has been approved and that it meets all the eligibility criteria for GeniusCash.

Sometimes we don't receive this confirmation from the bank automatically, and manual investigation is required.

We've checked on our end, and since you've filled out a ticket, we sent your information to the bank's affiliate department for a manual investigation on October 16, 2025. There are various things that the bank and/or the affiliate network needs to validate such as approval status, that you're a first time cardholder for that card, that the application was started from our site, etc. Unfortunately, the manual investigation time does depend on the bank and it is outside of our control.

We will update your ticket as soon as we receive a response from them.

Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.

Your creditcardGenius Team

Rated 5 out of 5 stars

Highly recommend!

Great website that consolidates all cc offers in one place and you get Genius Cash back in some of the offers. Can't get better than this!

October 8, 2025
Rated 5 out of 5 stars

Great Service!

Credit Card Genius is my go-to for updated offers. Their Genius Cash feature is perfect when you elect to apply through their portal. My recent experience saw the Genius Cash deposited with a few days of being approved for the offer. Perfect!

September 25, 2025
Rated 3 out of 5 stars

I hav a mixed experience

I hav a mixed experience. The first one took forever to receive the reward but the second one the reward came quite soon. I prefer Frugal Flyer more because of this.

August 28, 2025

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