Use it to apply credit card, was approved by the bank right away but cash genius cannot recognized I was approved even though I followed every step and was approved instantly. I have to wait 4 weeks t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have participated in 2 of their credit card sign up rewards. Both times I had the credit card approved but had to follow up within their specific time period (not too early AND not too late). The re... See more
Great cash bonus... if you check it. In the past I had 4 bonus that I didn't received because they expired by themselves because CCGenius had not received the confirmation from the card/bank issuer... See more
So far so good, except there are 2 hicups due to their system, or maybe somewhere between their system and refferal site. It has many good referral. wish more are available. :)
Company details
Written by the company
Leading credit card comparison engine that rates 126+ features of over 200 different Canadian credit cards. Now consumers can choose smarter and get rewarded faster.
Contact info
200 Champlain St., Suite 210, E1A 1P1, Dieppe, Canada
- 5068007997
- hello@creditcardgenius.ca
- creditcardgenius.ca
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reward eventually comes (but you have to follow up)
I have participated in 2 of their credit card sign up rewards. Both times I had the credit card approved but had to follow up within their specific time period (not too early AND not too late). The reward eventually came both times. However, I am annoyed that I have to follow up in order to recieved the rewards and I would be concerned about missing the timeframe to follow up with them.
August 26, 2025
Unprompted review
Real cash but a bit of processing wait time
Use it to apply credit card, was approved by the bank right away but cash genius cannot recognized I was approved even though I followed every step and was approved instantly. I have to wait 4 weeks to submit ticket and waited 2 and a half week to get the cash. Happy to get it eventually though but the process couldn’t be improved.
August 28, 2025
Took too long to get approval.
August 28, 2025
Great promotion and get my etransfer in…
Great promotion and get my etransfer in a week.
August 20, 2025
Reliable, quick payout
Their web site shows the rebate status, it invites us to create a ticket when we don't see any progress for over 4 weeks. I filed it, it took only 2 weeks to conclude their investigation then sent me the rebate. I recommend.
August 7, 2025
It is a scam
It is a scam. I applied for a credit card on the website. I was approved. They did not want to give me the 225$ promised on the website. I created a ticket. I gave them the reference number. The guy told me I did not gave the reference number. He is a liar. I gave the information on the ticket message.
Don't use this website!
AVOID AT ALL COST !!!
Offer ID gc-16-202505E
Bank reference number : 98251902119375J
July 10, 2025
Unprompted review
Reply from creditcardGenius
Hello Mathieu,
Sorry to hear that it's taking longer than expected to receive your GeniusCash.
We deliver GeniusCash to most customers within 30 days of their application date, once we automatically receive confirmation from the bank that the credit card application has been approved and meets all eligibility criteria.
Sometimes we don't receive this confirmation from the bank automatically, and manual investigation is required. We must send the customer's information directly to the bank for a manual approval.
We reached out to you regarding this ticket to request a valid application number since the number provided in the ticket originally was missing several digits.
Since you have now provided the full application number, we've sent your information directly to the bank for a manual approval. Depending on the bank, please note that this process could take 6 weeks or more to complete. Unfortunately, this manual investigation time is outside of our control, but we will update your ticket as soon as we receive a response from the bank.
Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Team Genius
First time using CreditCardGenius and Never Again!
First time using CreditCardGenius and it was aweful. No cash back was registered automatically so I had to create a ticket to chase it. It took close to 2 months to get resolved.
Also, CreditCardGenuis and GeniusCash are the same. They try to lure people to use their app with almost double cash back; makes you wonder what data the app is stealing to justify the double reward.
July 24, 2025
Reply from creditcardGenius
Hello Francis,
Sorry to hear that it took longer than expected to receive your GeniusCash.
We deliver GeniusCash to most customers within 30 days of their application date, once we automatically receive confirmation from the bank that the credit card application has been approved and meets all eligibility criteria.
Sometimes we don't receive this confirmation from the bank automatically, and manual investigation is required. We must send the customer's information directly to the bank for a manual approval. There are various things that the bank and/or the affiliate network needs to validate such as approval status, that you're a first time cardholder for that card, that the application was started from our site, etc. Unfortunately, the manual investigation time does depend on the bank and it is outside of our control.
We've just checked on our end, were able to confirm that GeniusCash for this offer was sent on 2025-07-24 via Interac. If you have auto-deposit enabled, please check your transactions for a deposit on or after this date.
Please note that we do not sell your personal information to any third parties. Here's the link to GeniusCash app Privacy Policy: https://geniuscash.com/privacy-policy
Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Team Genius
Always on top of the latest card deals
Always on top of the latest card deals. My go to, for sign up bonuses and credit card reviews!
July 24, 2025
Ideal credit card finder
Easy to use and helped me find the right card for my needs. Plus the Genius cash is a huge plus!!
July 17, 2025
Simple & Surprisingly Fast
I followed the referral link they provided and applied for my new credit card, expecting cashback after a few weeks. I was surprised to see their e-transfer only a few days later.
July 17, 2025
Disappointing Experience with Cashback Process
While I was approved for a credit card application through CreditCard Genius on the same day I applied, it took over three months and multiple follow-ups to receive my cashback. I ultimately had to send a strongly worded email to get any action. Meanwhile, my husband applied for the exact same card and received his cashback within five days. The inconsistency and delay were incredibly frustrating.
July 9, 2025
Reply from creditcardGenius
Hello,
Sorry to hear that it took longer than expected to receive your GeniusCash.
We deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the bank that the application for the Credit Card has been approved and that it meets all the eligibility criteria for GeniusCash.
Sometimes we don't receive this confirmation from the bank automatically and manual investigation is required. When we don't receive the approval confirmation from the bank once it's been 4 weeks since your application date, an automated email gets sent to the email address associated with your account with the link to your creditcardGenius dashboard where you can open a ticket before the offer expires.
We've just checked on our end, were able to confirm that GeniusCash for this offer was sent on 2025-07-10 via Interac. Please keep in mind that each card/account application is reviewed separately based on the specific Terms and Conditions for that offer.
For any future applications, if you haven't received your GeniusCash once it's been 4 weeks since your application date, please make sure to head to your creditcardGenius dashboard and create a ticket. This way, we can get your info sent directly to the bank for a manual investigation as soon as possible.
Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Team Genius
Very slow process
Very slow process. The following is what the competitor website did.
"If your application reference number ends in "A" or "W", please file a ticket for us after your approval".
So there is a bug in the BMO credit application website.
July 9, 2025
Reply from creditcardGenius
Hello John,
Thanks for reaching out!
After your application has been completed, the next step is for us to receive approval confirmation from the bank directly (indicating that your card application was approved and that it meets all the eligibility criteria for GeniusCash). Please note that this process can take up to 4 weeks.
We can see that you submitted applications on July 2nd, July 3rd and July 10th. We've just checked on our end, were able to confirm that GeniusCash for the offer claimed on July 2nd was already sent on July 10th via Interac.
For the remaining applications, if you haven’t received your GeniusCash and it's been 4 weeks since your application date on our website, please head to your creditcardGenius dashboard or GeniusCash dashboard to create a ticket for each offer. This way, we can get your info sent directly to the bank for a manual investigation. Please keep in mind that each card/account application is reviewed separately, and being approved for one offer does not guarantee approval for others. Each bank evaluates each application individually based on the specific Terms and Conditions for that offer.
Aside from being approved for the card, there are other application eligibility requirements that the affiliate department considers, and there’s a variety of reasons why an application may not be eligible for GeniusCash, such as not being a first time cardholder for this card, application being linked to another affiliate partner, not providing correct information, among other reasons. This confirmation is required in order to pay out the marketing incentive, as per our Terms and Conditions.
Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Team Genius
If you like good deals and free money, gotta use Credit Card Genius!
Good info on the pros and cons of each card.
July 10, 2025
everything worked perfectly
everything worked perfectly! helpful tool for comparing credit cards and easy timely deposits 🙏🙏
June 30, 2025
Great
Great, I had so much problem with the bank to get my credit card, but I got my reward from CCG without a problem
June 17, 2025
Misleading Bonus Offer – Feels Like a Scam
I applied for the Tim Hortons Mastercard specifically because it advertised a $100 sign-up bonus. I was informed that Credit Card Genius can take several months to process these bonuses, so I waited patiently.
Now, after months of waiting, I’m being told that I’m no longer eligible because too much time has passed? That’s completely unfair. I shouldn't have to chase down a reward that was clearly promised as part of the offer.
I’m extremely disappointed with how this was handled. I won’t be using this service again, and I would strongly caution others—this feels like a bait-and-switch.
June 25, 2025
Reply from creditcardGenius
Hello Geoff,
We strive to deliver GeniusCash to most customers within 30 days of their application date by automatically receiving confirmation from the bank that the application for the credit card has been approved and that it meets all the eligibility criteria for GeniusCash.
Sometimes we don't receive this confirmation from the bank automatically and manual investigation is required. When we don't receive the approval confirmation from the bank once it's been 4 weeks since your application date, an automated email gets sent to the email address associated with your account with the link to your creditcardGenius dashboard. This email contains a link to your creditcardGenius dashboard, where you can submit a ticket. This allows us to send your information directly to the bank for a manual investigation before the offer expires.
As per our Terms and Conditions, a GeniusCash ticket must be opened within twelve (12) weeks of your application in order to be eligible for the GeniusCash offer.
Unfortunately, since your application was initiated on January 19, 2025, and no ticket was submitted within 12 weeks, we’re unable to open a ticket with the bank, as outlined in our Terms and Conditions.
For any future applications, if you haven't received your GeniusCash once it's been 4 weeks since your application date, please make sure to head to your creditcardGenius dashboard and create a ticket. This way, we can get your info sent directly to the bank for a manual investigation.
Thanks for taking the time to leave a review! Every bit of feedback helps us improve our processes to serve our customers better.
Team Genius
Has the best CCs recommended with the…
Has the best CCs recommended with the most money attached when you apply and get approved! Money is in my account from them in a matter of a few business days!
June 17, 2025
getting credit cards with cash bonus
getting credit cards with cash bonus, what else can you ask for!
June 17, 2025
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