We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
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Company details
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As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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The process has always been smooth with…
The process has always been smooth with Credit Safe and prices fair.
Although yesterday we had a sales call where he didn't ask if I could talk, he just launched into a sales pitch not even taking a breath. I understand you have a business to run, but so do we and I would have much rather been given the option of a call back or a simple email.
Serious Data Accuracy Issue
I recently discovered, during an application for a business car lease, that your company has incorrectly linked my company to an entirely different business.
I have never given Credit Safe permission or consent to store, process, or associate my company’s details in this way. As a result of this incorrect association, my company has now experienced credit issues, which is a serious matter.
This inaccurate linkage has the potential to cause financial and reputational harm. I require this issue to be investigated urgently, corrected immediately, and confirmation provided in writing that my company’s records have been rectified.
I would strongly advise other business owners to carefully check the accuracy of any information held about their company.
I am hoping this will be resolved quickly and professionally.

Reply from Creditsafe
you offer a very valuable service thank…
you offer a very valuable service thank you.
They know their business well and…
They know their business well and really support you when required.
Customer service is Excellent!!!
Customer service is very good. Always helpful in dealing with any queries I have. Will explain everything. Nothing too much trouble. :)
Made enquires re credit referencing
Made enquires re credit referencing, very helpful and supportive team, Scott Thompson provided answers to questions and came up with a deal which would work for any business small or large.
Very helpful tool for a Small Business
Very helpful tool for a Small Business. Allows you to to quicky Credit Check a potential new customer and keep you eye on existing customers.
Danyaal Raja great support
Danyaal Raja was very helpful in getting my understanding of what was the problem.
Credit Safe were the best in getting back to me quickly once I had contacted them
The service was excellent!
The service was excellent, and the salesperson was very knowledgeable and helpful
Evan Jones is your man
Evan Jones has been pursuing me for less than a year, so I have to say that he is a really tenacious man. unrelenting and persistent in a delicate manner. a credit to creditsafe.
Support for my enquiry was helpful and…
Support for my enquiry was helpful and comprehensive. Often timely,
Matt R explained everything to us in…
Matt R explained everything to us in great detail. great to work with. We will definitely go back when we require related services.
The Account Manager was knowledgeable…
The Account Manager was knowledgeable about the various products and how they could be useful for our business.
Simon Skinner helped me get set up with…
Simon Skinner helped me get set up with API access to build some integrations. His communication was spot on, the process was smooth, and the API works great. If you need help gaining API access, I would recommend reaching out to him.
The staff are very friendly and helpful.
Great service again.
Had a great conversation with Johanna about my upcoming renewal, our useage and the alternate options to automate I most used tasks.
We've now taken up one of the additions following Johanna following up with all of the information we received.
Jade Vokes is very helpful and very…
Jade Vokes is very helpful and very friendly great person to deal with :)
Good service as always
Rhian has been great to work with…
Rhian has been great to work with providing us with a flexible and cost effective Credit reports package.
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