Evan Jones called and was very helpful in resolving my issue with the company. I no longer use Credit safe, although I did use it when I had my trading company. He explained the benefits and convinced... See more
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Review summary
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we have been ustomers fo over 10 years. have always dealt with the same person sho she has looked after our needs very well would not go anywhere alse cannot recommend highly enough Vicky. gwen... See more
Used Graham at Credit Safe for the last few years and he always makes the renewal super easy. He always brings me up to date with all the new services available and ensures we are getting the best va... See more
Been using Creditsafe for quite a few years and the service levels that are offered beat the competition. Natali always helps and we find the information levels that match our needs.
Company details
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Account manager understands what I need…
Account manager understands what I need and gets the deal done.
June 3, 2026
Always helpful and they listen to your…
Always helpful and they listen to your requests and try to help wherever they can. So far they have always been quick to assist with technical issues mainly around finger trouble and the products are easy to use. Ashton is always on hand as well as always updating us on new product offerings or upgrades to current services.
June 8, 2026
Connor was great to deal with and made…
Connor was great to deal with and made the process of signing up to Credit Safe really easy.
We had good communication throughout and I would definitely recommend Credit Safe and the team.
June 8, 2026
Really attentive service.
June 5, 2026
Great platform for one of the best…
Great platform for one of the best credit search tools available in the market!
June 5, 2026
Creditsafe review
I contacted Creditsafe and within one hour they got back to me and I had the report I was after shortly after that. Very efficient and we have decided to sign up with them!
June 3, 2026
Excellent service from Paul Duncan
Paul Duncan provided an excellent service when presenting Creditsafe's offer, adjusting it to our company's needs. He was fully professional, well-prepared, helpful, and very responsive.
May 29, 2026
Business Enabler and Essential - Creditsafe
The people at Creditsafe have made dealing with them a easy and pleasurable, the customer service is polite, simple and effective. Creditsafe is a great tool to have for any business to assess potential customers creditworthiness, mitigating any potential losses and also assessing the general health of competitor businesses.
This is an invaluable tool for my business.
May 29, 2026
Easy to deal with and informative
May 29, 2026
Excellent service
Renewal terms fully explained. Add-ons offered, but not hard or soft sales. Renewal terms very competitive. Always very pleasant to deal with on the phone. An excellent service.
May 29, 2026
Fantastic customer service from Sandra
Fantastic customer service from Sandra, would highly recommend.
May 29, 2026
Unprompted review
Jordan Watkins
Jordan Watkins, who is my account manager is always so nice and friendly and gives great customer service!
May 28, 2026
Josh was friendly and personable and…
Josh was friendly and personable and took the time to do a teams call. He was extremely helpful and explained the details and sections of the report clearly. We have now signed up to the service
May 28, 2026
PROMPT AND EFFITIENT SERVICE AS ALWAYS
May 28, 2026
Paige and the team
Paige and the team , all very helpful and really undersatnd our requirements
May 28, 2026
explained well on a teams call
May 28, 2026
Great service
I had a great experience with Creditsafe UK. The service was professional, efficient, and very helpful from start to finish.
A special thank you to Kelsey Williams, who went above and beyond to assist me. Kelsey was friendly, knowledgeable, and made the whole process smooth and stress-free. Excellent customer service and a real credit to the company.
Highly recommend Creditsafe UK!
May 27, 2026
Unprompted review
Excellent Service
Really useful reports, friendly staff and overall a great service. Thank you.
May 27, 2026
Unprompted review
Very helpful assistance
May 27, 2026
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