quick and super sufficient help. I got scammed by a company and wanted to quickly research details to start a trial. CreditSafe called me within 24 hours and provided me all infos upfront. The first... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Off to a rocky start - due to the onboarding demonstration being in Dutch, language and time barrier difficulties with me in Australia. I was offered a one-on-one walkthrough of the portal at a con... See more
Overall a very pleasant and excellent experience. I put in a request on Sunday, and got a phone call on Monday already. Jelle Roozenbeek was very hands on and provided me with the required infor... See more
My experience with AM/Sales was very positive. From the first contact, I was met with friendly and professional support. Jelle Roozenbeek took the time to answer my questions and provided clear and ex... See more
Company details
Written by the company
GraydonCreditsafe combineert data, oplossingen en expertise in één geïntegreerd bedrijfsinformatieplatform. Met meer dan 150 jaar gezamenlijke ervaring helpen we klanten hun groei en financiële stabiliteit te versterken. Onze toekomstvisie: internationale data omzetten in lokale marktkennis, met sterke aanwezigheid in Nederland en wereldwijde dekking. Als onderdeel van de Creditsafe Groep – met 120.000 klanten wereldwijd – zijn we de meest gebruikte aanbieder van kredietinformatie.
Contact info
Jan Pietersz. Coenstraat 10, 2595 WP, Den Haag, Netherlands
- 070-38 44 600
- customerservice@graydoncreditsafe.nl
- creditsafe.com/nl/nl.html
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick response back to my inquiry with…
quick response back to my inquiry with professional advice and explanation of what Graydocreditsafé can offer to our company
The service provided was highly…
The service provided was highly professional and prompt. I am extremely satisfied with the level of service received.
Great customer experience
Got contacted by Tommy, explained everything very clear. Overall great customer service and nice interaction
Very careful and lovely costumer…
Very careful and lovely costumer service provided by Dagmar Dekker!
Thank you for your kindness and patience
Really fast and responds to what I…
Really fast and responds to what I requested for!!
Very sad company
Very sad company, trying to get Google visits by simply publishing sensitive information of companies and individuals
EDIT: thanks for this standard reply - which doesn't at all help.
"Our customer service team is more than willing to help you with any questions you might have."
Well, a simple request like please remove my personal mobile phone number is not something you are more than willing to help with.

Reply from GraydonCreditsafe Nederland
Faouzi Jirari is a good customer care specialist...
Faouzi Jirari is a good customer care specialist. He answered all my questions really well and I got a quick service in a quick turn around.
Very good experience thanks to Sabrina…
Very good experience thanks to Sabrina :)
Exceptional service
Exceptional service! I got a phonecall much quicker than expected. Maartje helped me get the information I needed with ease. Pleasent company to do business with!
I could arrange my account simple with…
I could arrange my account simple with a couple of simple e-mails
Excellent and fast service
Excellent and fast service from Mrs. Sabrina Petra
Mireille helped me perfectly and solved…
Mireille helped me perfectly and solved my issue super quick

Reply from GraydonCreditsafe Nederland
I definitely recommend Creditsafe!
I definitely recommend Creditsafe. I really love the reports. Jimmy helped me with all the questions I had and guided me through picking the right package for our needs. very happy!

Reply from GraydonCreditsafe Nederland
Everything can be found.
Everything can be found.
Complete information.
The information of our company can be updated.
we have since 2012 not longer this email and website
Mark Nottet's service was 5 out 5…
Mark Nottet's service was 5 out 5 stars. Efficient, resourceful, and quick. Would highly recommend.

Reply from GraydonCreditsafe Nederland
quick service
Got immediately an extensive report, very legible. Good service.

Reply from GraydonCreditsafe Nederland
Very professional
Unbelievable how fast creditsafe gives you the right information. The people that I spoke are very professional and discreet
Special thanks to Mark Nottet

Reply from GraydonCreditsafe Nederland
Thank you Mark Nottet for your quick…
Thank you Mark Nottet for your quick response and thorough report!
Great service👍

Reply from GraydonCreditsafe Nederland

Reply from GraydonCreditsafe Nederland
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







