quick and super sufficient help. I got scammed by a company and wanted to quickly research details to start a trial. CreditSafe called me within 24 hours and provided me all infos upfront. The first... See more
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See what reviewers are saying
Off to a rocky start - due to the onboarding demonstration being in Dutch, language and time barrier difficulties with me in Australia. I was offered a one-on-one walkthrough of the portal at a con... See more
Overall a very pleasant and excellent experience. I put in a request on Sunday, and got a phone call on Monday already. Jelle Roozenbeek was very hands on and provided me with the required infor... See more
My experience with AM/Sales was very positive. From the first contact, I was met with friendly and professional support. Jelle Roozenbeek took the time to answer my questions and provided clear and ex... See more
Company details
Written by the company
GraydonCreditsafe combineert data, oplossingen en expertise in één geïntegreerd bedrijfsinformatieplatform. Met meer dan 150 jaar gezamenlijke ervaring helpen we klanten hun groei en financiële stabiliteit te versterken. Onze toekomstvisie: internationale data omzetten in lokale marktkennis, met sterke aanwezigheid in Nederland en wereldwijde dekking. Als onderdeel van de Creditsafe Groep – met 120.000 klanten wereldwijd – zijn we de meest gebruikte aanbieder van kredietinformatie.
Contact info
Jan Pietersz. Coenstraat 10, 2595 WP, Den Haag, Netherlands
- 070-38 44 600
- customerservice@graydoncreditsafe.nl
- creditsafe.com/nl/nl.html
4.6
Excellent
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick response back to my inquiry with…
quick response back to my inquiry with professional advice and explanation of what Graydocreditsafé can offer to our company
April 4, 2024
Unprompted review
The service provided was highly…
The service provided was highly professional and prompt. I am extremely satisfied with the level of service received.
April 4, 2024
Unprompted review
Great customer experience
Got contacted by Tommy, explained everything very clear. Overall great customer service and nice interaction
April 2, 2024
Unprompted review
Very careful and lovely costumer…
Very careful and lovely costumer service provided by Dagmar Dekker!
Thank you for your kindness and patience
November 21, 2023
Unprompted review
Really fast and responds to what I…
Really fast and responds to what I requested for!!
November 21, 2023
Unprompted review
Very sad company
Very sad company, trying to get Google visits by simply publishing sensitive information of companies and individuals
EDIT: thanks for this standard reply - which doesn't at all help.
"Our customer service team is more than willing to help you with any questions you might have."
Well, a simple request like please remove my personal mobile phone number is not something you are more than willing to help with.
October 25, 2023
Unprompted review
Reply from GraydonCreditsafe Nederland
Hi Willem,
Thank you for taking the time to write a review and sharing your concerns.
At GraydonCreditsafe’s Business Index, our goal is to facilitate transparent and informed business decisions.
We are committed to managing business profiles responsibly, ensuring that the information shared is in compliance with privacy and ethical standards.
Your feedback is valuable, and we will continue to work towards enhancing the user experience and the quality of information provided.
If you have any questions, please reach out to us via customerservice@graydoncreditsafe.nl.
Our customer service team is more than willing to help you with any questions you might have.
Please call 070 38 44 600 and ask for Faouzi Jirari.
We hope you have a pleasant day.
The GraydonCreditsafe Customer Service Team
Faouzi Jirari is a good customer care specialist...
Faouzi Jirari is a good customer care specialist. He answered all my questions really well and I got a quick service in a quick turn around.
June 15, 2023
Unprompted review
Very good experience thanks to Sabrina…
Very good experience thanks to Sabrina :)
May 25, 2023
Unprompted review
Exceptional service
Exceptional service! I got a phonecall much quicker than expected. Maartje helped me get the information I needed with ease. Pleasent company to do business with!
February 19, 2023
Unprompted review
I could arrange my account simple with…
I could arrange my account simple with a couple of simple e-mails
January 26, 2023
Unprompted review
Excellent and fast service
Excellent and fast service from Mrs. Sabrina Petra
January 25, 2023
Unprompted review
Mireille helped me perfectly and solved…
Mireille helped me perfectly and solved my issue super quick
October 25, 2022
Unprompted review
Reply from GraydonCreditsafe Nederland
Hi Simo,
Thank you very much for taking time to write a review. Good to know that Mireille was able to provide the support you needed.
Besides our business reports GraydonCreditsafe has numerous smart and easy tools to use business information and credit management. Please visit our website www.creditsafe.com/nl/nl or feel free to contact your account manager or our customer service department for more information.
We´re always happy to help you and hope you have a pleasant day.
The GraydonCreditsafe Service Team
I definitely recommend Creditsafe!
I definitely recommend Creditsafe. I really love the reports. Jimmy helped me with all the questions I had and guided me through picking the right package for our needs. very happy!
October 6, 2022
Unprompted review
Reply from GraydonCreditsafe Nederland
Hi James,
Thank you for taking the time to write a review. We're always happy to hear we're able to provide products and services that suit every client.
Did you know that GraydonCreditsafe can provide information about companies in almost every country in the world? If you want to know more, please feel free to contact Jimmy or our customer service team, customerservice@creditsafe.nl.
We´re always happy to help you and hope you have a pleasant day.
The GraydonCreditsafe Service Team
Speedy and helpful service
September 14, 2022
Unprompted review
Reply from GraydonCreditsafe Nederland
Dear client,
Thank you very much for taking time to write a review.
Did you know that besides our business reports GraydonCreditsafe has numerous smart solutions and easy tools to use business information, minimize risk and save you a lot of time!
Please visit our website www.creditsafe.com/nl/nl and find out! Or feel free to contact your account manager or our customer service department for more information.
We´re always happy to help you and hope you have a pleasant day.
The GraydonCreditsafe Service Team
Everything can be found.
Everything can be found.
Complete information.
The information of our company can be updated.
we have since 2012 not longer this email and website
August 29, 2022
Unprompted review
Mark Nottet's service was 5 out 5…
Mark Nottet's service was 5 out 5 stars. Efficient, resourceful, and quick. Would highly recommend.
May 16, 2022
Unprompted review
Reply from GraydonCreditsafe Nederland
Dear Eduardo,
Thank you so much for taking time to write such a lovely review. It's good to know that Mark has been able to help you so well.
Did you know that Creditsafe can provide information about companies in almost every country in the world? If you want to know more, please feel free to contact us via your account manager or our customer service department.
We´re always happy to help you and hope you have a pleasant day.
The Creditsafe Service Team
quick service
Got immediately an extensive report, very legible. Good service.
May 3, 2022
Unprompted review
Reply from GraydonCreditsafe Nederland
Hi Michiel,
Thank you very much for taking time to write a review. Good to hear that your happy with our report and services.
Besides our credit reports Creditsafe has numerous other solutions in the field of business information and credit management. Did you know for example that with Creditsafe you can easily filter potential new customers?
Please visit our website www.creditsafe.com/nl/nl or feel free to contact your account manager or our customer service department for more information.
We´re always happy to help you and hope you have a pleasant day.
The Creditsafe Service Team
Very professional
Unbelievable how fast creditsafe gives you the right information. The people that I spoke are very professional and discreet
Special thanks to Mark Nottet
March 18, 2022
Unprompted review
Reply from GraydonCreditsafe Nederland
Hi Franciscus,
Thank you so much for taking the time to write a review. Good to know we're able to provide you with the right information so quickly.
By the way...did you know that Creditsafe can provide information about companies in almost every country in the world? If you want to know more, please feel free to contact us via your account manager or our customer service department.
We´re always happy to help and hope you have a splendid weekend.
The Creditsafe Service Team
Thank you Mark Nottet for your quick…
Thank you Mark Nottet for your quick response and thorough report!
Great service👍
March 17, 2022
Unprompted review
Reply from GraydonCreditsafe Nederland
Hi Jasper,
Thanks so much for taking time to write a review. Good to know that Mark's response was so swift and the info met your expectations.
Besides our credit reports Creditsafe has numerous other solutions in the field of business information and credit management. For example, did you know that with Creditsafe you can easily filter potential new customers?
Please visit our website www.creditsafe.com/nl/nl or feel free to contact Mark or our customer service department for more information.
We´re always happy to help you and hope you have a great weekend.
The Creditsafe Service Team
Reply from GraydonCreditsafe Nederland
Hi Stefan,
Hartelijk dank dat je de tijd hebt genomen voor het plaatsen van een review.
Naast onze kredietrapporten heeft Creditsafe nog tal van andere oplossingen op het gebied van bedrijfsinformatie en credit management. Wist je bijvoorbeeld ook dat je via Creditsafe gemakkelijk potentiële nieuwe klanten kan filteren?
Raadpleeg onze website www.creditsafe.com/nl/nl of neem voor meer informatie gerust contact op met je accountmanager of onze customer service afdeling via 070 - 384 46 00 of customerservice@creditsafe.nl.
We staan je graag bij met informatie en advies en wensen je een fijne dag.
Het Creditsafe Service Team
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