GraydonCreditsafe Nederland Reviews 1,623

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

quick and super sufficient help. I got scammed by a company and wanted to quickly research details to start a trial. CreditSafe called me within 24 hours and provided me all infos upfront. The first... See more

Rated 5 out of 5 stars

Off to a rocky start - due to the onboarding demonstration being in Dutch, language and time barrier difficulties with me in Australia. I was offered a one-on-one walkthrough of the portal at a con... See more

Rated 5 out of 5 stars

Overall a very pleasant and excellent experience. I put in a request on Sunday, and got a phone call on Monday already. Jelle Roozenbeek was very hands on and provided me with the required infor... See more

Rated 5 out of 5 stars

My experience with AM/Sales was very positive. From the first contact, I was met with friendly and professional support. Jelle Roozenbeek took the time to answer my questions and provided clear and ex... See more

Company details

  1. Credit Reporting Agency
  2. Business to Business Service
  3. Credit Bureau
  4. Database Management Company

Written by the company

GraydonCreditsafe combineert data, oplossingen en expertise in één geïntegreerd bedrijfsinformatieplatform. Met meer dan 150 jaar gezamenlijke ervaring helpen we klanten hun groei en financiële stabiliteit te versterken. Onze toekomstvisie: internationale data omzetten in lokale marktkennis, met sterke aanwezigheid in Nederland en wereldwijde dekking. Als onderdeel van de Creditsafe Groep – met 120.000 klanten wereldwijd – zijn we de meest gebruikte aanbieder van kredietinformatie.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick adaptation

Needed a quick adaptation of the account scope and was helped correct and quick bij Mitchell Bogert of CreditSafe.

April 28, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello Peter,

Thank you so much for taking the time to write a review. We are glad te see that Mitchell was able to help you quickly with the adaptation of your scope.

Besides our credit reports Creditsafe is providing multiple solutions for business intelligence and credit management purposes.
Did you know for example, that with Creditsafe you can easily filter potential new customers?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact Mitchell or our customer service department for more information.

The Creditsafe Service Team

Rated 5 out of 5 stars

Question about monitoring

Had a question about monitoring. Kursad Tunc called me the next working day and was even prpeared to call me back at a more convenient time. He was very helpfull and clear. He helped me understand what to do and how to do it.

April 19, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Peter,

Thank you for taking the time to write a review. Our monitoring product is very helpfull in many ways and it is important to manage the tool properly. Good to know that Kursad has been able to help you.

Did you also know that Creditsafe can provide information about companies in almost every country in the world? If you want to know more, please feel free to contact us via your account manager or our customer service department.

Have a splendid day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Smooth introduction to the new Creditsafe portal

Introduction to the new Creditsafe portal went very smooth. Good explanation from the coworker.

April 16, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello Simon,

Thank you very much for taking the time to write a review. Nice to hear that our collegue has been able to help you with a smooth transition.

Besides our credit reports Creditsafe has numerous other solutions for business information and credit management. Did you know for example that with
Creditsafe you can easily filter potential new customers?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact your account manager or our customer service department for more information.

The Creditsafe Service Team

Rated 5 out of 5 stars

Good cooperation

I had a pleasant experience with underwriting team and the result of the cooperation are also visible in the credit rating received (this also to the good financials results we registered).

April 12, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Marco,

Thank you so much for taking time to write a review. It's good to hear that our team is able to live up to your expectations.

If you like to know more about the information available in our database or our services, please consult our website www.creditsafe.com/nl/nl or contact your account manager or our customer service department for more information.

We are happy to assist through information and advice!

The Creditsafe Service Team

Rated 5 out of 5 stars

Creditsafe - a quality partner

Creditsafe have been our partners for a number of years, always delivering quality reports, with the ability to find companies quickly and without fuss.
Wholly recommended!!

March 26, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear client,

Thank you for taking the time to write a review! We´re so happy to hear that we´ve been able to provide easy acces to quality information and reports and throughout the years. That is exactly what we want to achieve.

If you like to know a little bit more about the information available in our database or our services, please consult our website www.creditsafe.com/nl/nl or contact your account manager or our customer service department for more information.

We are happy to assist you with information and advice any time! Have a splendid day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Dear Kyara,

Dear Kyara,

We acknowledge receipt of your information and we are very surprised of the service and the feedback you have given us. It was really beyond our expectations.
We only can tell you if our international business is successful.
We would surely like to collaborate with you in the near future.
Kind regards,

Andy Avadu & James Benjamins

March 10, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Andy and James,

Thank you so much for your review. It is very good to know that Kyara provided service and feedback beyond your expectations.

If you like to know more about the information available in our database or our services, please consult our website www.creditsafe.com, or contact your account manager or our customer service department for more information.

We are always happy to assist you with information and advice. Have a very nice day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Great service

Great service: fast response, polite, and willing to help.

March 5, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Edwin,

Thank you so much for writing this review! We are very pleased to know that you are happy the way we handle things: fast, polite, ready to help you out when it´s needed!

Besides our credit reports Creditsafe has numerous other solutions for business information and credit management. Did you know - for example- that Creditsafe can easily filter potential new customers?
Please visit our website www.creditsafe.com/nl/nl or feel free to contact your account manager or our customer service department for more information.

Have a nice day!

The Creditsafe Service Team

Rated 4 out of 5 stars

Very good!

Very nice and gentle experienced account manager

March 5, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Saskia,

Thank you so much for writing this review! We are very pleased to know that you are happy the way your account is managed!

Besides our credit reports Creditsafe has numerous other solutions for business information and credit management. Did you know - for example- that Creditsafe can easily filter potential new customers? Please visit our website www.creditsafe.com/nl/nl or feel free to contact your account manager or our customer service department for more information.

Have a nice day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Our main contact Angele is a real…

My main contact Angele is a real partner for our business. She is a creative thinker and is focussed on providing solutions rather than selling.

February 26, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello Bauchli1970,

Thanks a lot for your review! It´s nice to see that Angèle is able to provide good advice and help you to get the best out of our products en services.

If you like to know more about the information available in our database or our services, please consult our website www.creditsafe.com/nl/nl or contact Angèle or our customer service department for more information.

We are always happy to assist you with information and advice!

The Creditsafe Service Team

Rated 5 out of 5 stars

Creditsafe improved their service with…

Creditsafe improved their service with a new layout and additional tools! Good explanation by Pablo as dedicated staff member is enabling us to use this tool in daily operation.

February 25, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Arjen,

Thanks a lot for your kind review! It´s good to know our website has improved and Pablo is helping you to get the most out of our products.

If you like to know more about the information available in our database or our services, please consult our website www.creditsafe.com/nl/nl. Of course you can always get in touch with Pablo or our customer service department for more information. We are happy to assist you with information and advice!

The Creditsafe Service Team

Rated 5 out of 5 stars

Great service.

We of Student Verhuis Service B.V. had great help from Pablo! He was very serivce minded and informative and help us to get to know the CreditSafe product beter then we did before! Thanks again Pablo!

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

New portal

Just had a clear and brief explanation about the new portal. This one looks very good. Ideal for checking and monitoring the creditworthiness of customers.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Pablo executed my request quickly and…

Pablo executed my request quickly and accurately. The service and customer focus are warmly appreciated. Thanks again. Keep up the good work. yours sincerly David

January 23, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello David,

Thank you for taking the time to write such a nice review! It´s always good to hear that we´re considered to be quick and accurate, with a focus on the customer. That is what we aim for!

Besides our credit reports Creditsafe has numerous other solutions in the field of business information and credit management. Did you know for example that with Creditsafe you can easily filter potential new customers? Please visit our website www.creditsafe.com/nl/nl or feel free to contact Pablo or our customer service department for more information.

Have a spendid day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Harold Loerakker

Good help from Clientservice and accountservice! Also very friendly!

Harold Loerakker
Ciparo Products

January 21, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Goodmorning Harold,

Thank you for taking the time to write such a nice review. It´s so good to hear that our products and services are living up to your expectations.

If you would like to know more about what information is available in our database, please consult our website www.creditsafe.com/nl/nl or contact your account manager or our customer service department for more information on our products and service.
We are happy to assist you with info and advice anytime!

Have a splendid day!

The Creditsafe Service Team

Rated 4 out of 5 stars

Astonishing new dashboard Creditsafe

We were happy to be in the first wave during roll out of the new Creditsafe Information Portal and with very little effort from our end we migrated our data to this new portal.
Great feel and look of this new portal and we are very satisfied about the services from CreditSafe.
Thanks for the great services.

December 23, 2020
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Erik-Jan,

We start of wishing you a healthy, happy, and successful 2021!!!

Thank you for your wonderful review. It is good to hear the migration to the new web portal went so smoothly. That is all we could hope for!

Did you know that we are able to provide data in almost every country in the world? If you need any more information on a data, credit management, monitoring or prospect solutions, be sure to check our website www.creditsafe.com, contact your account manager or our customer service department.

The Creditsafe Service Team

Rated 5 out of 5 stars

Creditsafe is a great way to check the…

Creditsafe is a great way to check the status of our clients and of prospects. It's very helpfull to us as XPEL BV.

December 23, 2020
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello Marc,

We start of wishing you a healthy, happy, and successful 2021!!!

Thank you for taking the time to write a review. It is good to hear our services provide you with what you need know on businesses.

Did you know you can make different portfolios to either monitor clients or prospects? And that you can select a list of prospects through different criteria? If you need any more information on a data, credit management, monitoring or prospect solutions, be sure to check our website www.creditsafe.com, contact your account manager or our customer service department.
We´ll be happy to provide you with more information if needed.

The Creditsafe Service Team

Rated 5 out of 5 stars

Creditsafe improves it services…

Creditsafe improves it services substantially by adding a new portal for ordering credit reports.
The reports offered give a solid perspective to make the right credit decisions.

December 23, 2020
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Goodmorning Hans,

We start of wishing you a healthy, happy, and successful 2021!!!

Thank you for taking the time to write a review. It is so good to know that our clients appreciate the improvements we make!

Besides our credit reports, Creditsafe provides many more credit management and data solutions. Did you know Creditsafe is active in almost every country and our clients use monitoring to keep track of important changes? For more information, check our website www.creditsafe.com, contact your account manager or our customer service department.

The Creditsafe Service Team

Rated 4 out of 5 stars

Clear reports

Clear reports, quick communication

December 23, 2020
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Good day!

We start of wishing you a healthy, happy, and successful 2021!!!

Thank you for taking the time to write a review. It is very nice to hear the reports are so clear and our communication is quick!

If you need any more information on a data or credit management solution, be sure to check our website www.creditsafe.com, contact your account manager or our customer service department.

The Creditsafe Service Team

Rated 4 out of 5 stars

pablo was very helpful

December 22, 2020
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello Marien,

We start of wishing you a healthy, happy, and succesful 2021!!!
Thank you for taking the time to write a review. It is so good to hear that the service we provide is satisfactory.
Besides our credit reports, Creditsafe provides many more credit management and data solutions. Did you know Creditsafe is active in almost every country? For more information, check our website www.creditsafe.com, contact your account manager or our customer service department.
The Creditsafe Service Team

Rated 5 out of 5 stars

Very kind conversation with clear…

Very kind conversation with clear explanation about the new look of the website

December 17, 2020
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Nanette,

Thank you very much for your wonderful review!
It´s so good to see our we are kind and clear and that you are happy with the new look of our website.
If you have any questions about our products, like international reports, monitoring or prospecting, don´t hesitate to contact your accountmanager or send a mail to customerservice@creditsafe.nl.

Happy days!

The Creditsafe Service Team

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