GraydonCreditsafe Nederland Reviews 1,604

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

quick and super sufficient help. I got scammed by a company and wanted to quickly research details to start a trial. CreditSafe called me within 24 hours and provided me all infos upfront. The first... See more

Rated 5 out of 5 stars

Off to a rocky start - due to the onboarding demonstration being in Dutch, language and time barrier difficulties with me in Australia. I was offered a one-on-one walkthrough of the portal at a con... See more

Rated 5 out of 5 stars

Overall a very pleasant and excellent experience. I put in a request on Sunday, and got a phone call on Monday already. Jelle Roozenbeek was very hands on and provided me with the required infor... See more

Rated 5 out of 5 stars

My experience with AM/Sales was very positive. From the first contact, I was met with friendly and professional support. Jelle Roozenbeek took the time to answer my questions and provided clear and ex... See more

Company details

  1. Credit Reporting Agency
  2. Business to Business Service
  3. Credit Bureau
  4. Database Management Company

Written by the company

GraydonCreditsafe combineert data, oplossingen en expertise in één geïntegreerd bedrijfsinformatieplatform. Met meer dan 150 jaar gezamenlijke ervaring helpen we klanten hun groei en financiële stabiliteit te versterken. Onze toekomstvisie: internationale data omzetten in lokale marktkennis, met sterke aanwezigheid in Nederland en wereldwijde dekking. Als onderdeel van de Creditsafe Groep – met 120.000 klanten wereldwijd – zijn we de meest gebruikte aanbieder van kredietinformatie.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Upgrade credit checks

Experienced a helpfull guide and took notice about finding our way in credit check info world. With the provided report we can create customer value. Also great update in our file performance of KYC

March 10, 2022
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Alfred,

Thank you so much for taking time to write a review. Good to know that our products are creating real customer value.

Did you also know that Creditsafe can provide information about companies in just about every country in the world? If you want to know more, please feel free to contact us via your account manager or our customer service department.

We´re always happy to help you and hope you have a pleasant day.

The Creditsafe Service Team

Rated 5 out of 5 stars

helpful!!

Mark Nottet was very friendly, helpful and laid-back. I am very glad with his service!

February 14, 2022
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Roro,

Thank you so mucht for taking the time to write a review. It helps a lot to know that you are happy with the service Mark has provided.

Creditsafe offers a wide variety solutions for business information. Did you know for instance, that Creditsafe can easily filter potential new customers for you? And we can apply a Covid-19 analysis on all your customers?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact Mark or our customer service department for more information.

We´re always happy to help you and hope you have a pleasant day.

The Creditsafe Service Team

Rated 5 out of 5 stars

Creditsafe has been fast and efficient

Creditsafe has been fast and efficient with answering my questions, the software is very easy to use and the reports are very insightful and Jimmy is always there when I have questions, answers my emails within a day.

February 3, 2022
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Jim,

Thank you for taking the time to write a review. It's good to hear that you are happy with our products and service we're providing, especially Jimmy.

Creditsafe offers a wide variety solutions for business information? Did you also know that Creditsafe can easily filter potential new customers for you? And we can apply a Covid-19 analysis on all your customers and make our data available within your own administration through an API? That will save a lot of time searching and processing data.

Please visit our website www.creditsafe.com/nl/nl or feel free to contact Jimmy or our customer service department for more information.

We´re always happy to help and hope you have a splendid weekend.

The Creditsafe Service Team

Rated 4 out of 5 stars

Good Account Management and Reporting. Pricing structure inflexible

Reporting and account management is great but Creditsafe should have more flexible / pay as you go options.

November 9, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Allard,

Thank you very much for taking time to write a review and thank you for pointing out some of the benefits of working with Creditsafe.

Besides our credit reports Creditsafe has numerous other solutions in the field of business information and credit management. Did you know for example that with Creditsafe you can easily filter potential new customers?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact your account manager or our customer service department for more information: via 070 - 384 46 00 or customerservice@creditsafe.nl.

We´re always happy to help you and hope you have a pleasant day.

The Creditsafe Service Team

Rated 5 out of 5 stars

Online training

Good morning, Mr Faouzi Jirari gave me a short online training this morning. Everything was clear and showed me the things that I find important. Thanks for the excellent information provision. Great work.

October 25, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Jeanpierre,

Thank you for taking the time to write a review. Good to know that Faouzi has been able to assist you so well.

Creditsafe offers many solutions for business information? Did you also know that Creditsafe can easily target potential new customers for you? And we can apply a Covid-19 analysis on all your customers?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact Faouzi or our customer service department for more information.

We´re always happy to help you and hope you have a pleasant day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Excellent credit rating insight and…

Excellent credit rating insight and very quick and professional service from Mark Nottet. Thanks!

October 7, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear mr. Mossel,

Thank you for taking the time to write a review! It´s very nice to hear that Mark did such a good job and our services are satisfactory.

Creditsafe offers many solutions for business information? Did you also know that Creditsafe can easily filter potential new customers for you? And we can apply a Covid-19 analysis on all your customers and we can push data directly into your administration?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact Mark or our customer service department for more information.

We´re always happy to help you and hope you have a pleasant day!

The Creditsafe Service Team

Rated 4 out of 5 stars

how i get contact the number its not…

how i get contact the number its not working i send email niothing back what?i want contact me to email thanks

August 31, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Muresan,

Please use the contactinfo that is available on our website www.creditsafe.com/nl/nl.html:
Telephone: 070 38 44 600 (from 08:30 till 17:00)
Email: info@creditsafe.nl or customerservice@creditsafe.nl

If you mail us, leave a phonenumber where we can reach you. We will be in touch.

Have a splendid day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Contacted by creditsafe

After a research on internet I have be contacted by Mark Nottet by Creditsafe. Very friendly and straight to the point. After a vieuw phonecalls we decide to purchase a membership of Creditsafe. I am very pleased about the communication with Mark. He did me decide to take the Membership by Creditsafe and not with another.

August 31, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Tony,

Thank you so mucht for taking the time to write a review. It´s good to hear that Mark has made your decision easier.

Creditsafe offers many solutions for business information? Did you know that Creditsafe can easily filter potential new customers for you? And that we can apply a Covid-19 analysis on all your customers? And that many of our customers share their payment experiences, to get more insight on payment behaviour?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact Mark or our customer service department for more information.

We´re always happy to help you and hope you have a splendid day.

The Creditsafe Service Team

Rated 5 out of 5 stars

I have been using Creditsafe for more…

I have been using Creditsafe for more than a year, and have renewed it again. I struggled to find a solution suitable for a small company like mine, but Izzet tailored one for me which now matches perfectly. Thanks Izzet!

August 26, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear client,

Thank you so much for taking the time to write a review. We´re delighted to hear that we are able to provide the perfect solution for you and Izzet has been of such good help.

Did you know that Creditsafe can provide information about companies in almost every country in the world? If you want to know more, please feel free to contact your account manager Izzet or our customer service department, customerservice@creditsafe.nl or +31 70 38 44 600.

We´re always happy to help and hope you have a pleasant day.

The Creditsafe Service Team

Rated 1 out of 5 stars

The sales agent Kursad is really a…

The sales agent Kursad is really a stalker. I asked him several times to not send me reminders, because I didn't have time to look at their proposal.

July 27, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Selim,

We´re sorry to hear that you feel like we are stalking. Of course that is not our intention. We´ll make sure to get your message to our sales department to prevent this from happening.

If there is anything else we can help you with, please contact me through our service department 070 - 384 46 00 of customerservice@creditsafe.nl.

Dennis and the Creditsafe Service Team

Rated 5 out of 5 stars

Good offer made based on my requests

June 30, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Elmer,

Thank you for taking the time to write a review.

Creditsafe offers many solutions for business information? Did you know that Creditsafe can easily filter potential new customers for you? And we can apply a Covid-19 analysis on all your customers?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact your Mark or our customer service department for more information.

We´re always happy to help you and hope you have a pleasant day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Snelle en goede support

Snel en straight to the point. Kimberly heeft me snel, direct en vriendelijk geholpen. Appreciate it !

June 29, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Rafael,

Hartelijk dank dat je de tijd hebt genomen voor het plaatsen van een review. Goed om te horen dat Kimberly je zo snel en vriendelijk heeft geholpen.

Creditsafe verzamelt zo veel mogelijk data van bedrijven en onze specialisten zijn dagelijks bezig de data te analyseren. Allemaal om onze klanten zo veel mogelijk bij te staan in het nemen van een goede kredietacceptatie beslissing.

Voor meer inzicht in de scoreverdeling van bedrijven naar branche, rechtsvorm, etcetera, zie onze website: https://www.creditsafe.com/nl/nl/sales-marketing/dunking-data/kredietwaardigheid.html.

Voor meer informatie kun je ook gerust contact opnemen met je accountmanager of onze customer service afdeling via 070 - 384 46 00 of customerservice@creditsafe.nl.

We staan je graag bij met informatie en advies en wensen je een fijne dag.

Het Creditsafe Service Team

Rated 5 out of 5 stars

The credit safe team are super helpful…

The credit safe team are super helpful and understanding. They guided me and resolved my queries in record time and I have always been able to pick up the phone and speak to a real person anytime!

June 17, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Uzoma,

Thank you for taking the time to write a review. It´s nice to see that we are responding so quickly. Of course our aim is to have someone available for any questions customers might have at any time.

By the way...did you know that Creditsafe can provide information about companies in almost every country in the world? If you want to know more, please feel free to contact us via your account manager or our customer service department.

We´re always happy to help you and hope you have a pleasant day!

The Creditsafe Service Team

Rated 4 out of 5 stars

I experienced a perfect meeting about…

I experienced a perfect meeting about the usability of the new Credit Safe Portal by Serdar Yilmaz. It will really help OnLogic B.V. to make sure we are well informed before we provide any Credit Limit to a customer. Thank you!

June 17, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear client,

Thank you very much for taking the time to write a review.

Besides our credit reports Creditsafe has numerous other solutions in the field of business information and credit management.
Did you know for example that with Creditsafe you can easily filter potential new customers?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact your account manager or our customer service department for more information.

We´re always happy to help you and hope you have a pleasant day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Mark Nottet was very helpful in…

Mark Nottet was very helpful in explaining how to read and interpret the data provided in the Creditsafe report. He gave me an opportunity to explain my reasons for contacting Creditsafe and then was focused in his responses to my queries. Calm, a good listener and knowledgeable

June 10, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello Pieter,

Thank you for taking the time to write a review. It´s so nice to hear that Mark has been so helpful with interpretation of certain data in our reports and he has been able to answer any questions.

Creditsafe offers many solutions for business information? Did you also know that Creditsafe can easily filter potential new customers for you? And we can apply a Covid-19 analysis on all your customers?
Please visit our website www.creditsafe.com/nl/nl or feel free to contact Mark or our customer service department for more information.

We´re always happy to help you and hope you have a pleasant day!

The Creditsafe Service Team

Rated 5 out of 5 stars

Mark Nottet from Creditsafe provides…

Mark Nottet from Creditsafe provides fast service and reliable data.

June 10, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear client,

Thank you for taking the time to write a review. It´s nice to hear Mark is reacting so quickly. We process a lot of data every day to keep our data up-to-date.

Did you know that Creditsafe can provide information about companies in almost every country in the world? If you want to know more, please feel free to contact us via Mark or our customer service department.

We´re always happy to help you and hope you have a pleasant day.

The Creditsafe Service Team

Rated 5 out of 5 stars

Had some problems with Prospects

Had some problems with Prospects, but was helped by Mitchell Bogert directly and the problem was solved.
Harry Assink Morselt Watertechniek BV

May 27, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hello Harry,

Thank you very much for taking the time to write a review. It´s so nice to hear that Michell has been able to help you with our Prospect tool.

Did you also know you can upload different portfolios to either monitor clients or prospects? If you need any more information on data, credit management, scores, limits, monitoring or API´s, be sure to check our website www.creditsafe.com, or contact your Mitchell or our customer service department.

We´re always happy to help you and hope you have a pleasant day.

The Creditsafe Service Team

Rated 5 out of 5 stars

Genuine and constructive financial…

Genuine and constructive financial report which gives a good view of the companies financial situation and economical behaviour.

May 21, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Freek,

Thank you so much for taking the time to write a review. It´s good know that we are succeeding in our goals and give an important insight in the financial situation and payment behaviour of companies.

Did you already know you can share payment data (TPD) with us? That helps us even get a better insight on payment behaviour and give clients an even better set of data to make important decisions.

If you are interested, please send us mail through customerservice@creditsafe.nl or contact your accountmanager.

We´re always happy to help you and hope you have a pleasant day.

The Creditsafe Service Team

Rated 5 out of 5 stars

I have been helped very kindly by Mark!

I have been helped very kindly by employee Mark. The information provided by the Creditsafe platform is very insightful. I would absolutely recommend Creditsafe! Thanks guys.

May 14, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Dear Merijn,

Thank you for taking time to write a review. It´s very good to know that Mark has been so helpful and you would recommend using Creditsafe.

Creditsafe offers many solutions for business information? Did you already know that Creditsafe can easily filter potential new customers for you? And we can apply a Covid-19 analysis on all your customers and offer solutions for data-integration?

Please visit our website www.creditsafe.com/nl/nl or feel free to contact Mark or our customer service department for more information.

We´re always happy to help you and hope you have a pleasant day!

The Creditsafe Service Team

Rated 4 out of 5 stars

Satisfied.

I am satisfied with CreditSafe at this moment, communication can be better sometimes but they are working on it.

May 11, 2021
Unprompted review
GraydonCreditsafe Nederland logo

Reply from GraydonCreditsafe Nederland

Hi Mark,

Thank you so much for taking the time to write a review. It´s good to know that you´re satsified with our services. We´ll continue to put in our best efforts to make our products and services run as smoothly as possible. Please continue to let us know where we can improve. That is highly appriciated.

By the way...did you know that Creditsafe can provide information about companies in almost every country in the world?

If you want to know more, please feel free to contact your account manager or our customer service department.

We hope you have a splendid day.

The Creditsafe Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look