Crimestoppers UKReviews 

86
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

This organization is not fit for purpose.I have called them on a few occasions about drugdealing in last 7 years and about 20 years ago about another matter.Call handlers are always aggressive,dismiss... See more

Rated 1 out of 5 stars

I'm a gay man who was sexually assaulted around 2-3 times as a teenager by people I trusted. Woke up from a terrifying dream about one of the incidents, to find crime stoppers sending me targeted adve... See more

Rated 1 out of 5 stars

England is wrecked and out of control, organised and encouraged, by:- 1. Governments. 2. County Councils. 3. Police. 4. All the Courts and their "systems". 5. Drugs. 6. Alcohol. 7. E... See more

Rated 1 out of 5 stars

A waste of time, and a waste of money. I cannot believe how much this charity has gone downhill. I was constantly interrupted by a member of staff who wasn't listening to a word I was saying, or inte... See more

Company details

  1. Charity

Written by the company

We’re an independent charity that gives people the power to speak up and stop crime – 100% anonymously. We pass on information about crimes to the police. It is down to the police to decide what action to take. We believe that everyone has the right to feel safe from crime. You can contact us by phone on 0800 555 111 and online, 24/7, 365 days a year. We also share advice on how to protect the people you care about from crime so everyone can feel safe.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

86 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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1.3

All reviews

(86)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time. Reported an assault, and opted to keep in touch with them & then tried to log in into the portal & the repsonse was "Your login attempt was not successful".

July 26, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

We ask individuals to keep a note of their password as a number of people do make errors when logging back in. Best regards, Crimestoppers

Rated 1 out of 5 stars

Waste of time

Waste of time; the website didn’t even allow me to say what was the crime. It’s the only reporting site worse than Met Police.

July 2, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Thank you for you comments. The online form is regularly reviewed and updated to incorporate relevant questions relating to the crime.

Rated 1 out of 5 stars

Waste of time

Waste of time. Files several reports of persistent drug related issues and not a damn thing has happened in over a year.

May 22, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Your vital information on a drug dealer does make a difference to the local community in a number of different ways. Just because no visible action has been taken against the drug dealer, they may well be monitoring activities in other ways. Some investigations can take years to build up a case so continuing to report illegal activities in your area can help build a strong case.

Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time. Reported a guy for having guns & knives!! The unfriendly arrogant, couldn’t care less moron on the phone, didn’t even ask for the guys address. Maybe when someone is shot or stabbed by this guy something will be done, or maybe not!!!

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

Gave info - arrests and charged - prison - No REWARD

Gave info, 2 was arrested - one remanded - caught with a large amount of class A, the other person was in court last week, No reward !! so promise of a reward is a lie, all ths happened months ago- still no reward

March 6, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

If a caller wishes to claim a reward, when information regarding a crime or a suspect is given, request a reward code. Other people may have also provided information on a local suspect and also be aware that the suspect may have been under surveillance for some time. During on going investigations, minimal information, if any, is given by the investigating force.

Rated 1 out of 5 stars

If I could give it zero I would…

If I could give it zero I would absolute waste of time!! Sent from all the information about a person how is under the influence of drugs at work times there are there reg etc waste of time!

April 4, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Your vital information on a drug dealer does make a difference to the local community in a number of different ways. Just because no visible action has been taken against the drug dealer, drink driver or any other crimes, the Police may well be monitoring activities in other ways. Some investigations can take years to build up a case so continuing to report illegal activities in your area can help build a strong case.

Rated 1 out of 5 stars

From experience I don't think they send…

From experience I don't think they send information on

They are a charity, So there will be a few volunteers Sat trying to do everything

Better to call 101

April 1, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Crimestoppers is a charity. Crimestoppers trains and educates a number of staff to take information about crimes and perpetrators of crime anonymously. Use Crimestoppers if you have information but you wish to provide this anonymously - meaning no courts, no witness statements.

Rated 1 out of 5 stars

Waste of time money

Waste of time money.
Who are these clowns! Make the Police look good and that's saying something. Unhelpful, unfriendly, uncooperative.

If they ceased to exist nobody would miss them.

March 23, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Crimestoppers offers a way for people to report crime or pass information about crime to the police.

Rated 1 out of 5 stars

Abuse against Christians by Samir…

Abuse against Christians by Samir Toutah Flat 3 Carlton Place and Australian male flat 11 Carlton Place and flat 8 Carlton who harass a woman in who flat for reading the bible at Eastertide and mock masturbate above her front door

March 17, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Hello, Please avoid posting details of criminal activity on this site. Trustpilot collects and processes your data - so you are not anonymous or safe posting information on this site.

Rated 1 out of 5 stars

Account doesn’t work

Twice now I’ve reported a situation and opted for the keep in contact option where they give you a username. Both times I was unable to log in with this username and my password just a couple of days later to check if there were any questions or updates.

March 6, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

If the police have all the information they require regarding a case - then the case can be closed. We understand people would prefer more detailed information however the system relies on forces to update the outcomes.

Rated 1 out of 5 stars

Reporting website menu’s useless

The website has drop down menus that do not cover all crimes
I had a serious crime to report which started in 2022 but the date drop down menu does not allow for the date to be put in manually. Also other drop down menus are not giving the correct information

I have just read the answer to my review. The fact that it has taken SIX months to receive any reaction from the police says it all about the standards our police force gives its citizens.
With regard to the telephone number I have a hearing defect so my ability to use a telephone is extremely limited. So where to those with disabilities go?

March 6, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Thank you for highlighting this area. You can also call to make a report on 0800 555 111.

Rated 1 out of 5 stars

Spoke to a lady on the phone about a…

Spoke to a lady on the phone about a situation that was happening on my street and was abruptly cut off and she hung up on me as I was still talking, extremely rude and disgusting

February 14, 2024
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Thank you for alerting Crimestoppers to this incident. We will investigate this incident.

Rated 1 out of 5 stars

Rude and not concerned

I called today regarding my reward code and the guy started explaining me what the reward code is. I interrupted him twice and explained him that I wanted to know about the reward code given to me 4 months ago. He checked and said- sorry No reward. I explained him that I had given a correct information and not only that I had directly contacted cops and provided them the images of the same incident. His reply was that police decision is final and we can't do anything. We are a very busy charity. I am feeling very disappointed by the way he was in hurry to put down the phone and all the information I had given was of no use. I don't think I will be bothered to contact them again. The way he said "we are a very busy charity" I want to ask him if he thinks people who call have so much free time to hold for 50 minutes and report a crime? I think it's time we should stop calling them to help them. It's not worth it. In place of a Thanks if we are shown arrogance and rude behaviour then what's the point?

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

What an AWFUL woman with a London…

What an AWFUL woman with a London accent on the phone after queuing for 1/2 hour. I described my situation and she had no sympathy or empathy for what we're going through and was completely disinterested, she talked over me!! questioned how this was affecting my health telling me it couldn't possibly be!! and if so, how could it be?!! (knowing NOTHING about me other than what I'd told her - but even then there was STILL no empathy), she told me there's nothing anyone could do over and over. So negative, telling me there's no point in writing to your MP he won't be able to do anything, even though I had told her he said he would, what a horrible person, what a wonder it is that she is working for somewhere like this!. We will complain officially and I will NEVER use them again. I wish I had read these terrible reviews before calling them! Absolutely useless as an organisation, we have contacted them before via the web and they were awful then, but as that was only one experience so I let it 'slide' - but today... good God, it could not have been any more terrible. It was like a standard operating procedure for delivering the WORST possible customer service one possible could and how to be the worst form of unempathetic, unsympathetic and nasty person as possible! she was truly awful. I said thank you for your help and she 'right' and hung up on me!

October 12, 2023
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

We are very sorry that you had this experience interacting with our charity. All incoming calls are important and we train our call handlers to answer these in the most professional way possible. Unfortunately we are unable to support victims of crime - Crimestoppers exist to take information about crime anonymously and pass the anonymised information to the police. We do have a list of other organisations that may help if you have been a victim of crime.

Rated 1 out of 5 stars

Complete waste of time

Complete waste of time. I reported a genuine situation to the Crimestoppers which was happening every Thursday evening and involved a child. I opted to use the anonymous login option but within 12 hours was being told my login was unsuccessful. Strikes me that either they are blocking my IP address which they claim they don't have access to or they are unwilling to challenge the person at this address and have therefore dismissed my genuine concerns outright. DON'T BOTHER WITH CRIMESTOPPERS.

September 28, 2023
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

All information we pass on is provided in good faith. We have no legal powers and no influence over how the police or other law enforcement agencies proceed. Our role is purely to give people an option to speak up about what they know without giving any personal details.

Rated 1 out of 5 stars

What is the point of these people

What is the point of these people. They sound totally disinterested.

September 15, 2023
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

Crimestoppers are now aware of these reviews and all feedback is taken seriously and acted upon. If you have information relating to a crime please report via our website crimestoppers-uk.org or 0800 555 111.

Rated 1 out of 5 stars

Crimestoppers? Jobsworths. Don't bother.

I echo what many reviews have said here. The call operator said NOTHING apart from hello crimestoppers, and as I proceeded to report an incident, a racist verbal assault in Blackpool as I walked passed a pub, the call operater hung up on me. What????? This is BEYOND unprofessionalism, it's actually criminal. Unfit for purpose, embarrassing non-existent service, non transparent, untrustworthy and unregulated.

Seriously de-fund this despicable fraudulent charity, it's run by dangerous Charletons, a bunch of criminals, needs shutting down NOW.

I want to see channel 4 Dispatches investigate these criminals.

If you scroll down the page you'll see a the FAKE 5 star review on here, clearly authored by one of it's staff workers. Defending the useless organization based on a weak argument he claims "crime needs evidence."

Actually, the 5 star review is Incorrect. Otherwise why would police officers physically attend incidents which reported verbal insults of s sexual or racial or religious / cultural nature, or where a disabled person felt threatened from things that someone said to them, and why would the police investigate or attend a situation where a member of public felt alarmed and distressed by an innocent person filming / taking videos and recording in public spaces in a harmless non-insidious manner. If the public happen to be in the background of the camera shots, it's legal and permitted. We have 24 hour recordings directed at us ALL on CCTV by public authorities and on public transport, so there's no difference. But all of a sudden we see police presence when a person rings 101 because a camera is viewed like a weapon.

Therefore, DO NOT tell me that all crimes need evidence. In every case, there is a moral issue, and a legal issue. Stop invalidating people's experiences. Victim Bias Complex, at its finest.

September 9, 2023
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

We are very sorry that you had this experience interacting with our charity. All incoming calls are important and we train our call handlers to answer these in the most professional way possible. Unfortunately we are unable to support victims of crime - Crimestoppers exist to take information about crime anonymously and pass the anonymised information to the police. We do have a list of other organisations that may help if you have been a victim of crime.

Rated 1 out of 5 stars

Complete waste of time

Complete waste of time, serious crimes reported twice and nothing happens

July 7, 2023
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

All information we pass on is provided in good faith. We have no legal powers and no influence over how the police or other law enforcement agencies proceed. Our role is purely to give people an option to speak up about what they know without giving any personal details.

Rated 1 out of 5 stars

Dont bother with the website!

Reported two separate incident and absolutely nothing has happened either time, an absolute waste of time and I wont be using it again. Crime pays apparently

August 14, 2023
Unprompted review
Crimestoppers UK logo

Reply from Crimestoppers UK

All information we pass on is provided in good faith. We have no legal powers and no influence over how the police or other law enforcement agencies proceed. Our role is purely to give people an option to speak up about what they know without giving any personal details.

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