CristalesRepuesto.com Reviews 490

Lenses arrived an about a week and are very good quality and well priced especially as the basic ray ban ones are around 40-50€ and I got anti everything for €39 including delivery.

The only issue i found was they were quick to respond when messaged but they did respond eventually.

Ordered glasses for my ray ban on 24th May, received them on 6th June. The glass is of the highest quality, better than the original. But I have to say that until I received the glass I was worried that I had been cheated, because my emails were not answered. Until I found a watsapp on the site where I was assured that the order had been dispatched and the delivery time was in the region of 10 days. That's what happened! I recommend this company for ordering !!!
Viktor Kel

Nice price, good service. Also fast response 👍
My delivery was delayed, but it was taken care of immediately and the delivery was made as quickly as possible.

I recently found myself in a predicament when one of the arms on my beloved Ray-Ban glasses model 6335 snapped. Living in Australia, I scoured local opticians for a replacement, only to be told that I needed to purchase an entirely new frame, despite the glasses being barely a year and a half or two years old. Frustrated with the prospect of shelling out hundreds of dollars for a simple fix, I turned to ReplacementLenses.net in hopes of finding a more affordable solution.

I reached out to ReplacementLenses.net and within just two weeks, I had the replacement arms delivered straight to my doorstep. Admittedly, I was initially skeptical about the authenticity of the parts, fearing they might be knock-offs. However, upon inspection, it was evident that they were genuine Ray-Ban components, fitting seamlessly with the rest of my glasses.

I can't express enough gratitude to ReplacementLenses.net for saving me a substantial sum of money and allowing me to revive my glasses as if they were brand new. The entire shipping process was flawless. They promptly provided me with a tracking number, allowing me to monitor the package's journey across the globe until it reached my doorstep.

In conclusion, ReplacementLenses.net not only provided me with a cost-effective solution but also delivered exceptional customer service. If you find yourself in a similar situation with your eyewear, I highly recommend giving them a try. They've certainly earned a loyal customer in me.

I ordered lenses for a pair of Raybans last July and they arrived in Australia in good order and reasonable time. They appear to be genuine, including the engraved RB (which I thought was a defect until I used a magnifying glass!). I've just installed them (got busy... :-) ), and they fit perfectly and are a colour and polarisation match to the originals I scratched (don't machine wash your glasses... left them in a pocket, sigh). Would recommend.

Fast shipping! Excellent authentic Rayban 4181 replacement lenses! Super happy!

Very good and fast shipping.

Fantastic service, just what I ordered and super fast delivery, many thanks.....👌🏼😎

Very happy with my lenses, exactly what I ordered and prompt service

I ordered replacement lenses to fix my wife’s glasses for Christmas. I received an email saying the lenses were delivered, however we never received them. I emailed Replacement Lenses letting them know our situation and they immediately sent a new order, no questions asked. Bravo! I highly recommend them.

Legitimate ray ban lenses and great customer service!

Great parts to fix my sunglasses and quick response when I had a question.

I ordered the wrong lenses for my glasses, much to my surprise after contacting Pedro Cuevas he requested I return them and they would exchange them for the correct size. It was a streamlined process and now i have my replacement lenses {correct ones}. Pedro was extremely helpful and I am only to happy to post this to let anyone know they are a trusted company with customer satisfaction their first priority.

This is the third time I have ordered from ReplacementLenses.net. Each time I have received exactly what I ordered and with in the time frame they gave me for delivery. I have used their service contact site and have great response from them and have quickly been taken care of.

Ordered some lenses from these guys, horrible experience. They say delivery in 4-6 days, one month later I didn't get anything, they didn't even send the package.

Asked for a refund and they refused, instead they keep coming with made-up stories of how the shipment was lost but they resent it and now I need to wait and then send them back the package (the one that never arrived) and only then would they refund the money.

I had to raise a chargeback request with MasterCard to get my money back.

Don't bother ordering from here! I see a lot of similar reviews to this one, the good ones must be paid for.

LATER EDIT, FOR THIS LYING PIECE OF SHAT

Hope you remember this email I sent you with the entire history of the order. SHAME ON YOU, all you did was LIE throughout our discussions and here as well. This goes to show what misserable person you are and NOBODY SHOULD BUY FROM YOU!

The order was placed on December 2nd 2023.
After several inquiries about the order, to which you did not reply, on December 14th 2023 you informed me that there was a problem with the shipment, to which I immediately requested a CANCELLATION and full refund:
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On the same day, December 14th 2023 you acknowledged the problem and said you would call the shipping company to return the package. 2 weeks had passed and you provided absolutely no reply.
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As you well stated that the delivery time is "6 to 14 business days" (on your website it's mentioned "5 to 14 business days"), meaning the maximum delivery time is 14 days. On your website it was mentioned the order would be sent by DHL, but it was actually sent by normal post office delivery. You also mentioned that the package would arrive "in the next few days", which did not happen.
As of January 2024 I moved residence and I no longer live at the address the package was shipped to, therefore not being able to pick it up, I am not responsible for the package in any shape or form.

You constantly refused to refund the money for the order, so I am left in the situation in which I paid for a product I never received. You never took any responsibility for your errors (not sending the order in time, not asking for confirmation to re-send the order, not cancelling the order when I asked, not refunding the money), instead you expect me to pay for something that I did not receive.

This is the history of events for the order, to serve as evidence towards the MasterCard dispute.

As of January 1st 2024 I switched residence to another city and no longer live at the address the package was sent to.

As I've placed the order on December 2nd 2023 and the shipping time has greatly exceeded even the most pessimistic option that you provided upon placing the order, neither picking up the order nor returning it can be an option in this situation.

For the 100th time I ask you to refund me the paid amount in full so we can get this over with. It's up to you, I've wasted enough time with this ordeal. This has been the worst online buying experience I've ever had.

Great service, everything went exactly as expected.

Ordered replacement temple arms for a set of Ray Bans that were about 7 years old after the carbon fiber decal started to peel. Within 6 months, the logo popped off and the arm separated into two. Customer service says its cause I'm most likely removing the glasses with one hand - even though the originals lasted 7 years without issue. So the '2 year warranty' is pretty meaningless if it cant even make it to 6 months.

The order was accurate and did get to me in a reasonable amount of time. Its probably genuine and its certainly up for debate whether this was shoddy production quality, user error, and who should bear responsibility in replacing it. RL is technically just a middle man after all, but its not like any of this stuff is cheap. You can buy a completely new set of sunglasses for only twice the cost of the replacement arms, and if I had known they'd only last 6 months - I would have just done that.

RL also deleted my review of the product, so you cant trust the reviews on the website because they only allow the 5 stars apparently.

Great company - very responsive about products and were very helpful when there was a delivery issue (not their fault). Highly recommended.

Fast and unproblematic. The only downside is that the colour was not entirely clear when choosing the temples and there was no colour code on the order page. I now have black instead of the original brown temples ...but it doesn't look too bad ;-)

He best online store I've found to fix my glasses. Good price and a variety of items.