Have been visiting Crit for 4 and a half years, nice environment and friendly staff throughout. Recent improvements have made it an excellent store with a far greater stock available and my online ord... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My package arrived much earlier than anticipated and i must give props to the company for that huge well done. However i was disheartened when i opened my package and when I opened my packs, every pac... See more
Pre-ordered a new set of Magic cards through these guys on a recommendation. Couldn't be happier with my experience. Not only did I receive the cards on the day of release, they were hand delivered!... See more
Beyond excellent customer service, if I've had any issues or questions they have been straight on it. Managed to order a digimon Starter Deck and when royal mail hadn't delivered spoke to Crit Hit G... See more
Company details
Written by the company
Liverpool's Largest Table Top Gaming Center - TCG, RPG, Wargames. We offer amazing service with no membership fee, no entry fee. Unique in our industry!
Contact info
61a Kempston Street, L3 8HE, Liverpool, United Kingdom
- 01512073296
- andrew@crithitgamehub.co.uk
- crithitgamehub.co.uk
Great place to relax with the little…
Great place to relax with the little ones
Nice food and lovely staff
Pre release tournament - Pokémon tcg
Went for the scarlet and violet pre release tournament. Staff were super friendly (as always!) and organised the event so it ran really smoothly. Great atmosphere throughout the event and had a fun time
The best venue for Pokemon in Liverpool
Smoothly run tournament, prize and support packs were amazing, absolutely great day thank you again so much!
Friendly, welcoming and inclusive environment to learn, play and have fun.
Great place to meet people and play Pokémon TCG amongst other things. Friendly and attentive staff, great menu and a varied timetable of different games to play. Would recommend highly.
pathetic staff never replay to emails…
pathetic staff never replay to emails or messages over orders not being filled they will take your money then cancel your order and act like nothing happed (read every other bad review on here) checked there facebook,they bad mouth you for leaving bad reviews and beg people to put good reviews to boost there stars seem the staff don't care about bad reviews or wish to understand why they got the review in the first place they much more enjoy getting others to make rude comments and fake reviews i would tell you to avoid ordering from them or going into there store i dislike having to make this review but if the staff can't be mature to help or replay to people making the bad reviews or asking about there orders and then get mad over bad reviews it say's alot about this store.

Reply from Crit Hit Game Hub
Critical Hit
When you’re in Liverpool you are now blessed to have a variety of stores available to you but irregardless of this variety only one store remains to be the institution of the Liverpool gaming community, Critical Hit. Helpful friendly staff, excellent facilities and fantastic food you couldn’t possibly ask for more a must visit if you’re new to Liverpool, and a place you can call home if you’re a regular to the city.
Amazing place to go
Amazing place to go and game with like minded people, staff are so friendly And helpful! Ordered online a few times and the personal drop off from the staff for local people is a top notch personalised touch!!
THE friendly local game store.
Have been visiting Crit for 4 and a half years, nice environment and friendly staff throughout. Recent improvements have made it an excellent store with a far greater stock available and my online orders through lockdown were spot on. Decent grub brought with a smile. Essential for card gamers, wargamers and RPG players.
It's a vibe. 🤙
been there a few times now for the nintendo Liverpool events. the venue is a really neat little space, the staff are super chill and the food is really good value for money. they also do every energy drink imaginable so that's always a selling point for me. 10/10
Best place in Liverpool for gaming
Best place in Liverpool for gaming. Always friendly and a great atmosphere!
Excellent gaming store
Excellent gaming store. Unlike others in Liverpool there’s always a friendly atmosphere, the staff are welcoming and they serve a decent variety of food. Store stocks Games Workshop, Yu-gi-oh, Pokemon cards, the works. Definitely recommend.
Pillar of the community
The place is amazing apart from the time I got beaten at YuGiOh by a ten year old who said Blue Eyes decks are for 6 year olds.
Great events, venue, staff, and food!
Been twice, travelling over 3 hours time my home town of Liverpool, and both times the events have been nothing short of fantastic (even when my results have been far short of that).
Best of all, even when I've scrubbed out, all the people there have been really friendly. They have a solid range of bits to buy too which is nice for the compulsive spender in me. But to top it all off, the food is insanely good. I watched a man eat 4 of their burgers (not small ones I might add) in less than 2 hours - one of those was one for a friend but he couldn't resist and tucked in instead of "minding" it for him.
Would recommend!
Great atmosphere
Great atmosphere, good food and helpful staff. A great time for card games, board games and the like
Brilliant staff and community.
Most welcoming and helpful staff of any card shop i've played at.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







