Crit Hit Game Hub Reviews 115

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Have been visiting Crit for 4 and a half years, nice environment and friendly staff throughout. Recent improvements have made it an excellent store with a far greater stock available and my online ord... See more

Rated 3 out of 5 stars

My package arrived much earlier than anticipated and i must give props to the company for that huge well done. However i was disheartened when i opened my package and when I opened my packs, every pac... See more

Rated 5 out of 5 stars

Pre-ordered a new set of Magic cards through these guys on a recommendation. Couldn't be happier with my experience. Not only did I receive the cards on the day of release, they were hand delivered!... See more

Rated 5 out of 5 stars

Beyond excellent customer service, if I've had any issues or questions they have been straight on it. Managed to order a digimon Starter Deck and when royal mail hadn't delivered spoke to Crit Hit G... See more

Company details

  1. Trading Card Store
  2. Bar
  3. Cafe

Written by the company

Liverpool's Largest Table Top Gaming Center - TCG, RPG, Wargames. We offer amazing service with no membership fee, no entry fee. Unique in our industry!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 3 out of 5 stars

Exceedingly good delivery but my package was damaged

My package arrived much earlier than anticipated and i must give props to the company for that huge well done. However i was disheartened when i opened my package and when I opened my packs, every pack in the boxes had been damaged. The only cards to survive were the 4 Lost Art promotional cards taped to the bottom of the boxes. Im unsure how these managed to survive while the well packaged boxes didn’t.

April 15, 2021
Rated 5 out of 5 stars

Best local shop in the area!

I don't know if the owner has imbued the booster boxes with holy water, but all I seem to be pulling is stonks from my boosters.

Jokes aside they've been stars throughout lockdown, making sure I can keep up with my games remotely! Definitely give them a look!

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

Opened my box and Andy had somehow already opened it, seen it was bad, stuck in an alter-s and a kinder bueno, resealed it, shipped it to me ASAP and let me open it myself and be very pleased, legend.

March 12, 2021
Rated 5 out of 5 stars

My Preorder arrived on launch day

My Preorder arrived on launch day. A part of a promotion arrived late due to an issue with the supplied but they sent out the promotional content free of charge once they received it.

March 12, 2021
Rated 5 out of 5 stars

Great

Great,
There was a mistake with my order, but the staff was nice enough to offer me a cost-free delivery of the out of stock item, once it arrived.

11/10. Would buy from again.

March 5, 2021
Rated 5 out of 5 stars

Positive and Speedy checkout.

Quick, easy, and straightforward checkout system. A friend recommend CHGH and their services and thus I was confident in their ability and business.

February 25, 2021
Rated 3 out of 5 stars

Quite a few issues with my order

Quite a few issues with my order. Was told to call on delivery day to be informed most of my order wasnt coming as they had a "system error" they didn't check until late on release day. Not great service but at least they did refund quickly.

February 19, 2021
Rated 5 out of 5 stars

Beyond excellent customer service

Beyond excellent customer service, if I've had any issues or questions they have been straight on it. Managed to order a digimon Starter Deck and when royal mail hadn't delivered spoke to Crit Hit Game Hub and the sorted it all out for me

Will deffo be return to purchase more items

February 19, 2021

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