Having found the plates we wanted and ordered them, they were despatched immediately. Unfortunately the parcel carrier let the side down and ruined our order. The Company however were keen to make ame... See more
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See what reviewers are saying
What a find this company are. I am over the moon with them and its rare to find a company with integrity these days. They tick alll the boxes and even send a lovely quality free gift for my custom. I... See more
Superb service. Received telephone call advising our order could not be completed immediately as some items out of stock - no problem for us, we requested dispatch be made when all items available. M... See more
Great service from the team at Crockery Direct. Their products are stunning. A couple of bowls broke during delivery because of mishandling by DPD and the replacements were personally delivered to me... See more
Company details
Information provided by various external sources
Crockery Direct is a crockery specialist offering great deals to both the hospitality industry and homes. Our great and stylish range are come from specially selected suppliers using the best quality material to ensure that the products are both beautiful and practical to use. Visit our store to see our great range today!
Contact info
United Kingdom
- crockerydirect.co.uk
4.9
Excellent
159 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
I payed for the goods only to be…
I payed for the goods only to be cancelled a few days later. Refund was quick.
If the goods on the website said in stock and available. I thought they were mine. Please keep the side updated.
April 18, 2021
Having given a 5 star rating...a review…
Having given a 5 star rating...a review is not necessary.
April 18, 2021
Nice cake stand and reasonable price
April 15, 2021
Topnotch Service
I ordered some dinner plates in the late evening of 31.03.2021 and they were delivered on the 2nd of April this is the fastest delivery I've had when ordering on line. Considering it was free postage and packing this is brilliant. Well done Crockerydirect A+++++++++++++++++
April 8, 2021
Excellent customer service and…
Excellent customer service and excellent products - I can not fault this companys customer service and their products. I ordered some bowls and a few arrived broken. The customer service team were immediate in responding to my complaint, rectified the issue quickly and compensated me fairly - not only that ... the products are beautiful. I will be using this company again - 100%. Thank you Heinz
April 7, 2021
Unprompted review
Delivery was on schedule and the cake…
Delivery was on schedule and the cake stand was exactly what I wanted so thank you.
April 6, 2021
Love the cake plate
Love the cake plate . Just what I wanted for my daughters wedding cake.
Excellent service and took delivery within a few days of ordering.
April 5, 2021
Excellent,would certainly use them again
March 23, 2021
i was very pleased with my purchase
i was very pleased with my purchase. the product was of very good quality.
March 17, 2021
3 out of 4 plates smashed on delivery…happy ending
3 out of 4 plates smashed on delivery but Heinz saved the day and immediately despatched 3 new ones, safely delivered. Plates by the way are great.
March 15, 2021
Good fast service.
March 14, 2021
we had a few things wrong with our…
we had a few things wrong with our order after emailing them we had an answer within hours and it was sorted the next day that is what I call great service
March 12, 2021
Just what I have been looking for
Just what I have been looking for. This little milk jug is just the right size for my half pint of milk a day. lovely shape easy to hold handle, dishwasher and microwave safe. The white colour will mix in nicely with what ever crockery you have. Excellent quality, would buy again.
March 10, 2021
The product is fantastic
The product is fantastic. We had problems with the courier delivery that was out of the control of crockery direct but they resolved it wonderfully well. Really good customer service and very effective communication. Many thanks.
February 23, 2021
Very Happy with the service
Very Happy with the service - and the product, although have some cocerns that the stainless steel lid doe not give a close fit
February 19, 2021
Excellent company to deal with
Excellent company to deal with, friendly customer service, will buy from again
February 19, 2021
it was very nice dealing with you…
it was very nice dealing with you .Thanking you.
J A M .
February 15, 2021
good quality so far
February 12, 2021
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