Crocodile Garage Doors Verandas Reviews 6,152

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 961 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent materials and construction, which often exceed expectations and enhance the appearance of their homes. The service provided is frequently highlighted as outstanding, with many appreciating the professionalism and efficiency from the initial inquiry through to installation. Reviewers also commend the staff and installation teams for their hard work, politeness, and meticulous attention to detail, often leaving sites clean and tidy. However, some customers experienced issues with communication, mentioning that sales representatives could be pushy and surveyors rude or arrogant, leading to misunderstandings about product specifications. A few other people also felt that the cost of out-of-warranty service was excessive, especially when simple fixes were applied.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its professionalism and efficiency... See more

Product

Customers consistently note positive experiences with product quality, describing items as well-made,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the workmanship,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the overall process as great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Crocodile veranda, which turned in to a garden room ! has been a really tremendous addition to our house, it was expertly installed by Chris and Jack who worked very hard to complete the glass in... See more

Rated 5 out of 5 stars

From our first enquiry, sales representative and surveyor our experience with Crocodile has been first class. Today we have had our new roller garage door fitted by Paul and Paul and I must say I hav... See more

Company replied

Rated 5 out of 5 stars

Excellent fitters Ricardo & John polite punctual great craftsman a credit to Crocodile products. Arrived at 8 am and completed fitting of 1 double & 1 single roll up garage doors by 3-30 pm left sit... See more

Company replied

Rated 5 out of 5 stars

From sales, surveys and fitting all appointments were kept at agreed times. Our two new electric garage doors were fitted in a morning, without fuss or mess. The two fitters (Paul & Paul) were court... See more


Company details

  1. Garage Door Supplier
  2. Awning Supplier
  3. Carport and Pergola Builder
  4. Garden Building Supplier
  5. Home Improvement Store

Written by the company

Established in 2003 Crocodile is the UK's leading manufacturer and supplier of automatic garage doors, security shutters, glass verandas, winter gardens and awnings. Our products are bespoke made to meet your requirements at our own factory in Yorkshire. This ensures that we control quality in production and can give the best aftercare to our customers. We believe in fitting once and fitting to last. Our ethos has always demanded rigidity and durability. We are FCA registered and provide a number of finance options subject to affordability including buy now pay later and monthly repayment plans. Talk to us - Contact us to discuss ideas for your home with absolutely no obligation. Free site survey - Meet us and know your options. Our skilled surveyors work with you to design a customised solution for your home which meets your requirements. You will receive a clear and complete quote which details every step and cost. Manufacture - Once you have approved your quote, we will get to work in our UK factory. Installation - Our own expert engineers will fit the product at your property. Aftercare - Crocodile garage doors, shutters and awnings come with a five-year warranty and Crocodile verandas and winter gardens come with a ten-year warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

In a Class of its Own

We were sold on the product by Allan Johnston our initial advisor, the quality of the product was so evident to see with the sample Allan showed us. Then on 3 June two fitters Jay and Daz came and made a start. Jay explained everything that was needed to be done both were focused on the job in hand but so pleasant and talkative that it put our minds at ease as to the installation. They worked through rain and prepared for the delivery the following day. Along with Mike the delivery driver I could see why Crocodile has its reputation, the quality of the product and work ethic was clear to be seen. Jay and Daz worked tirelessly all day and finished the job to an exceptional standard. We can’t thank Jay and Daz enough for their input we are now enjoying the result of all their hard work. Would recommend Crocodile to anyone looking to enhance their house with a winter garden other companies we tried don’t come close to the quality and workmanship.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Crocodile Garage Doors

We had our double garage doors fitted yesterday by Nathan and Mckenzie from Crocodile products. The quality of the doors is second to none, only matched by the professional installation of the fitters. They arrived before the appointed time to avoid traffic congestion which was very thoughtful and welcome. They were very polite and worked non-stop, quietly and studiously showing care and attention to every detail. Crocodile must be very proud to have two such employee's giving a five star service with a smile. I would recommend them as a fitting team to anybody and Crocodile as a company.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Our super Crocodile roller garage door.

When Mark and Paul rolled up in the new van, I could see we were in for a great job. They discussed, measure checked with their instructions, and proceeded to get on with the job. The process was seamless; the workers were a brilliant team, and they just knew how everything went together. I have always wanted an electric roller door, and I am impressed with the results of their work.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

New Garage door

Mark and Paul arrived on time.The install was faultless and done to a very high standard. Effectively communicated throughout the whole process and comprehensively described functionality and features. Left the area clean and tidy. You can see the quality in the materials and construction of the product. Can't fault anything and would highly recommend.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Installation of Crocodile veranda

We are very pleased with the installation of our crocodile veranda. Chris and Jake were very professional and friendly. Did a very thorough and professional job. If we did choose to do any extra work with Crocodile, we would definitely ask for them again.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Could not be happier...

Crocodile has just supplied and installed a new electric double garage door for our home. It looks amazing and works perfectly. And the installers, Dave & George, were consumate professionals who did a fantastic job. We could not be happier. Thank you!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Crocodile Products

From the sales pitch which was very informative to the fitting I was very pleased. The product itself is very good and the guys who fitted it Mark and Paul were professional throughout, they finished the job in a timely manner even with the rain beating down. A worthwhile investment imo, would recommend

June 1, 2026
Unprompted review
Rated 4 out of 5 stars

The door

The door, the installation coordinator, McKenzie and Nathan who fitted it and girls in accounts were all absolutely spot on.
Would have given 5 star had it not been for the salesman wrongly claiming you didn’t need remotes (told me they were sooo last century tech) and it can all be controlled by an App on your phone and this was all included as part of the purchase price. It wasn’t and you only get one Fob!

Easily sorted by retro fitting the inexpensive and OEM Somfy RTS “connectivity kit” and downloading their TaHoma app. Now have the best of both worlds.
And the door ? It’s built well and looks smart

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Two new electric garage doors

From sales, surveys and fitting all appointments were kept at agreed times. Our two new electric garage doors were fitted in a morning, without fuss or mess. The two fitters (Paul & Paul) were courteous, hardworking and carried out the fitting to a high standard. We are very pleased with our new garage doors and can recommend Crocodile without hesitation.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Our Crocodile garden room

Our Crocodile veranda, which turned in to a garden room ! has been a really tremendous addition to our house, it was expertly installed by Chris and Jack who worked very hard to complete the glass installation in one day !
Great product and equally great service from the installers and the whole process from sales ( Thank you Chris ) survey Ashley and installation

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I thought that the Sales Person was honest and truthful. I thought the fitters were excellent and worked to a very high standard. Lastly I love my new Garage Door.

May 29, 2026
Rated 5 out of 5 stars

Ricardo and John phoned ahead of…

Ricardo and John phoned ahead of arrival, both were very polite and professional. Nothing was too much trouble. A small problem was easily resolved without any fuss. Really likeable lads and very professional installation.
Ricardo went through the operation of the door which was easy to follow.
We are extremely happy with our crocodile garage door and would highly recommend them.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a great service from…

I’ve had a great service from Crocodile. The quote was detailed and the agent helpful. The survey was arranged at a time to suit us and again it was very detailed.
My garage door was installed by Nathan and Mckenzie. They kept us updated about our installation time and were very professional.
The weather was challenging but they worked incredibly hard and the job was professional and to a high standard.
I am really pleased with the door and the service from start to finish.

May 19, 2026
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Steve
Thank you so much for your fantastic review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience.

Rated 5 out of 5 stars

Very pleased with installation

Very pleased with installation. Door looks very neat. Paul and Paul were pleasant, efficient and polite. Arrived on time and got on with the job. Explained everything to me and answered questions. Payment easy. Would recommend.

May 28, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Pat
Thank you for your wonderful feedback! We are so pleased you had a great experience. Our team works hard to provide the best for our customers, and your kind words make it all worthwhile. Thank you!

Rated 5 out of 5 stars

Very professional service and great…

Very professional service and great garage door! Mark and Paul fitted the door in no time at all and were extremely polite and helpful, taking the old door away with them, I am extremely happy with my new garage door and would highly recommend this company!

May 27, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Lynette
Thank you so much for the 5 star review!
We are delighted that you are happy with the installation of your new garage door.
Should you wish to introduce Crocodile to a friend, neighbour or relative, as a thank you, you will receive £50 on completion of any garage door orders placed by them.

Rated 5 out of 5 stars

Fantastic Work

Fantastic Work, Quality Doors and friendly professional Staff. Mark and Paul were excellent. I cannot recommend the doors and these guys highly enough. Absolutely over the moon with the quality and finish. Value for money, believe me these are the best!

Crocodile doors were nothing less than outstanding. Highly recommend +++++++

May 26, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Ian
Thank you so much for your fantastic review! We take pride in delivering top quality products and service, and its wonderful to see that reflected in your experience. We will share your lovely feedback with the team.

Rated 5 out of 5 stars

Excellent product and fitting of a…

Excellent product and fitting of a large Rollixo Premium garage door by Paul and Paul. Took them less that 3 hours.

May 27, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi James
Thanks very much for the 5 stars!
We are delighted to hear you're happy with the installation of your new garage door.

Rated 5 out of 5 stars

From our first enquiry

From our first enquiry, sales representative and surveyor our experience with Crocodile has been first class.
Today we have had our new roller garage door fitted by Paul and Paul and I must say I have been really impressed with the quality of their workmanship and attitude to the job. Everything has been demonstrated and explained clearly. They both are a credit to Crocodile products. The site has been left clean and tidy with the old door taken away and all rubbish has been removed. The new garage door looks great we are so please with the results and will definitely be using Crocodile again.

May 27, 2026
Unprompted review
Crocodile Garage Doors Verandas logo

Reply from Crocodile Garage Doors Verandas

Hi Paul
Thank you for your wonderful feedback!
Your comments will be shared with the team. We are so pleased you had a great experience and hope to see you again for your next project.

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