Crown Gas & Power Reviews 193

Mohammed Sajid was extremely helpful today and very efficient. A real credit to the Crown Team, great customer service.

Very responsive customer service from Natalie - highly recommend.

Mo was very helpful in providing missing invoices and provided with any explanation needed, he is very professional and quick at responding to queries. Wish all the credit controllers were as efficient as Mo.

Raj Shrestha

I dealt with Mohammed in trying to set up portal access for a new client. He was extremely helpful and very accessible which is quite unique in the energy sector. He was extremely approachable and nothing was too much trouble. He even followed up with my request with a courtesy call to make sure i was happy with what he had set up. A credit to Crown Gas and Power

Death of owner of business lead to outstanding bill. I dealt with Mo, who treated me with the utmost respect. Time was given for invoice to be settled Treated with professionalism at all times. Can not praise this company enough. Excellent service.

Mohammed Sajid was polite, quick, and efficient in dealing with this issue.
It makes a pleasant change to actually speak to a person who answers the phone almost immediately and can help you. Much better than having to wait on hold for up to an hour, which we don't have time for here, or to go online to talk to a robot.

Helen (credit control) has been very helpful and efficient with resolving our issue, very customer focused and pleasure to deal with. Comes as standard for Crown which is very much appreciated.

Nicola Taylor has been an immense support throughout my account duration with Crown.
Nothing has ever been too much trouble for her, or the colleagues she's passed queries through to on my behalf.
Their attention to detail and patience in listening, understanding and helping their customers, is second to none.
I find them to be both professional and personable and will always recommend them to anybody needing an honest, transparent and helpful utility company.

I find Crown by far the best utility supplier to deal with. They are very efficient and always polite and helpful on the phone. Mohammed Sajid in particular is always very pleasant to deal with.

We have a number of L/L supplies with Crown Gas & Power.
They have always been very understanding and our contact (Mohammed Sajid) is always helpful and knowledgeable.

Mohammed is a credit to Crown Gas & Power.

very good services - Helen Pritchard is very helpful on resolving query.

What a lovely person to speak to on the phone! Happy we're with Crown thanks to her.

Helen Pritchard was extremely helpful in order to get the account up to date. Really appreciate her efforts.
Thank you

Helen Pritchard provided me with excellent assistance. She is an excellent example of the kind of person Crown and its employees are. She is kind, communicative, and very thorough in her work.
I was able to get all the information and she also went out of her way to amend any issues the account had. Thank you

Mohammed Sajid has been excellent at assisting me. his customer service skills were brilliant and went out of his way to help me with invoice information. returned my call, emailed me when he said he would.

Would recommend Crown Gas and Power just based on my experience of Mohammed Sajid, thank you

Natalie Knight has always been super helpful and provided me with quick responses!

Helen Pritchard was super helpful in assisting me. She is a shining example of how Crown and its employees are. Kind, communicative and very thorough with the work she does.
She ensured I got all the information needed to forward onto our clients as well as go out of her way to amend any issues the account in question had.

Helen has been fantastic in keeping in constant contact and providing me with updates during the transition process. 5/5 would recommend.

The speed of the responses by email from the team at Crown, particularly Emma Clark in the credit control team is amazing. Emma helped us resolve an issue in minutes. Excellent service.......

Helen Pritchard went above and beyond ensuring that my query was rectified quickly and efficiently. she was friendly and personable and a pleasure to deal with, a real asset to your company.