CrownPlay 

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See what reviewers are saying

Rated 1 out of 5 stars

Stay away from this site. I gave up trying to verify my account after a month of sending, resending everything they asked for an more. They are very cheeky as they even call you as a vip special custo... See more

Rated 5 out of 5 stars

I've used Sticpay and cryptocurrency here, and both are easy to use. I like that you can review all the details before making a payment. The game selection is huge, and everything runs smoothly.

Rated 1 out of 5 stars

Been doing Verification since February I’ve sent all the documents they have asked and still waiting for procedures to check documents and I can’t withdrawal my money as they have blocked it until my... See more

Company replied

Rated 1 out of 5 stars

I have been playing this website for a little while now and it's been fairly good. Wins are decent and I think it depends on who is doing the finance side with withdraws they can be fast. But my rec... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

CrownPlay is an international online casino and sportsbook where players can use a single account to access casino games and betting markets across different regions. The platform offers secure deposits, fast withdrawals, regular bonuses, loyalty programs with VIP tiers, and 24/7 customer support.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Withdrawal is still under review 10…

Withdrawal is still under review 10 days after requesting it. The customer support informed me it has been expedited, that was around the 7 day mark. I’m starting to wounder if I will even see my winnings. (Which are not large sums of money)

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMMMMMMMM

SCAMMMMMMMMM! its so AI generated you only win on bonus bets and than its not your money so you cant withdraw it.
features never show if you're betting more than $1 and if they do pay $8 after sinking 500+.
the day you win something small THEY JUST WILL NOT SEND THE MONEY ITS A COMPLETE SCAM!!!!!!!!!
ALL OTHER REVIEWS ARE BOTS THAT GIVE 5 STARS

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Scammed by Crownplay

Once again this site has given me nothing but lip service. Will not payout the owed money that was rightfully mine. Asking for bank details and information-clearly this is scamming site, do not use them! This process to obtain the $800 winnings has been ongoing now for over two weeks. Initially the money would bounce back into my account due to the bank having issues. Now they have closed my gambling account-evidently they are looking after my best interests.please…. Just payout the money you owe. Lesson learned , do not use this site.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

This site is a scam..

This site is a scam... you deposit money, win and they don't pay... I think they collect identity documents and then use for nefarious purposes to make matters worse as after sending through verification documents they keep asking for more... all the reviews here that say the sites is legitimate are clearly done by the scammers

November 1, 2024
Unprompted review
Rated 1 out of 5 stars

This casino is a scam

This casino is a scam , made a deposit and nothing was credited to my account , multiple chats to they're support team , do not use this casino, beware you will lose your money

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

I’ve been playing on this site for a…

I’ve been playing on this site for a while now, deposited hundreds of euros and when I t came to withdrawal my account was put under review and the closed for no reason. I have sent multiple emails, with every reply there’s a diffrent story, stay clear of this site it’s a totally scam, you can deposit money but not withdraw any, plenty of other good sites out there, save yourself any hassle and stay well clear of this one!! 9 days no after requesting a withdrawal and still nothing

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

Strongly advise not to use this site

Strongly advise not to use this site. Same thing as many of the reviews here just wish I’d come here first. Sadly I did not. Deposit was very easy however after winning 2k found out was only able to withdraw $750 at a time but was advised that payouts would only take 3days. No I have been waiting over a week now and when I contact chat I get the exact same response everyday word for word, obviously I’m not speaking to a human so just a waste of time. If you like giving away money go ahead great place to do so but if you like to get what your entitled to (your winnings) I strongly advise to find any other casino.

Just an update. Today almost 3 weeks after withdrawal submitted I’ve been told it has been processed and money has been sent, just need to wait and see if the money arrives. They have said 3/5 days depending on my bank. Will wait and see fingers crossed. Will update further if money arrives.

September 13, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud

The website claims to be a casino, but it seems to be a bankrupted entity that still operates and does not pay out any money to customers. They closed my account with more then 5,000 EUR in my balance and did not provide any reason. They also reply with automated emails and they do not make any pay out, money that comes in, it will never leave. I will start legal proceedings and complaints to all regulatory and banking authorities. I will not tolerate it this scandalous fraud entity.

September 3, 2024
Unprompted review
Rated 1 out of 5 stars

Crownplay casino has not paid me for 17 days and scammed me

Hello, a call for help to any official or worker who works for Crownplay Casino. I was not paid after I made a withdrawal on 03/08/2024 and they rejected it on 11/08/2024. You made another withdrawal of 500 euros, but I did not receive anything. I have now been waiting for more than 17 days for my money. I call customer service. They copy the same thing every day and send it to me. They have scammed me and really destroyed my morale. I am very tired. I deposited 400 euros to withdraw 500 euros, but nothing. Unreliable site. And believe me, it is a site for scammers, and I will file a complaint against them with AGCCS, hoping to receive my money.... If I receive my money I will come back here and delete this comment

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

I deposited $1000.00

I deposited $1000.00, and got the bank up to @$4,000.00. When I tried to withdraw $450.00, I waited 3 days with no payout. I emailed them and they have closed my account for no reason.
Subsequent emails failed to give me a reason for the closing of the account. Do not use them!

Updated reason for 'seizing my money. 16/08 /2024

Thank you for contacting our Customer Support team.


I hope you find this email well, I understand how you feel about this inquiry about however as an administrative desicion the account wwere clsed and winnings were seized due to a breach of terms and conditions section 9.1

August 15, 2024
Unprompted review
Rated 1 out of 5 stars

I’m done…

Obviously there maybe some winners…but I haven’t one squat compared to other sites I use.
Unfortunately I keep getting sucked in to the bonuses they offer so I can deposit more money just for them to take off me…..part of gambling i suppose.
I’ll just stick to the other sites that I do well from.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

$7500 can not withdraw

I have $7500 I won sitting in my crown play account and can not withdraw it! I have asked mulitple times for help and they keep saying it takes 3-5 business day for a withdraw to be approved! It’s almost 2 months now and still have not received a single dollar from them!

June 2, 2024
Unprompted review

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