Crown Tiles Ltd Reviews 7,052

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Superb! After many failed attempts to find suitable flooring to complement our kitchen I went online & found your website. I was impressed with the extensive range that Crown Tiles has online & order... See more

Rated 5 out of 5 stars

Fantastic service and products from Crown Tiles. Let's say I wasn't the easiest of customers. I kept adding to orders, ordering more etc. Nothing was too much trouble for Mike H, who was getting many... See more

Rated 1 out of 5 stars

Placed order for tiles 3 weeks before I needed them, selected 29/03/24 for delivery. Received call yesterday to say that they could not deliver on that date as it was Easter! They knew it was Easter F... See more

Rated 5 out of 5 stars

Ordered a couple of boxes of tiles with 3 working day delivery. Order processed quickly, kept me updated, tiles despatched on time, and delivery day/time sent through. The delivery driver also called... See more

Company replied

Company details

  1. Bathroom Remodeler
  2. Interior Designer
  3. Kitchen Supply Store
  4. Living Room Furniture Store

Written by the company

Crown Tiles is committed to offering you the best value for money on all our products, but more importantly the best possible service. We have highlighted below a few key features to our business and why we believe you have chosen the right company to buy from.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The order process and customer service…

The order process and customer service support was very good.

Pricing was competitive.

My order arrived on time but had damage to multiple boxes of tiles. Replacements were arranged promptly, shipped via Parcel Force and they arrived completely damaged today.

August 12, 2023
Rated 5 out of 5 stars

Easy online ordering

Easy online ordering, great that they recommend grout colours especially when ordering online it is helpful to know which is best

August 12, 2023
Rated 5 out of 5 stars

Superb service !!

The tiles I ordered were excellent the colour was exactly what I wanted, great price and the delivery was perfect . Not a single cracked tile in sight .will definitely be buying from crown tiles again well done

July 4, 2023
Rated 4 out of 5 stars

Price went up on sale

When I ordered the tile same they was £20 m2 and when I went back online to place an order they had 35% discount now priced at £23

August 1, 2023
Rated 5 out of 5 stars

The prompt service

The prompt service, that I received. Not to mention the great customer service and all my tiles were sealed and delivered with no damages

July 27, 2023
Rated 5 out of 5 stars

Excellent product and service above and beyond!

I have nothing but praise for crown Tiles. My order was delivered in error to an address with the same post code. Parcelforce had taken a photo of the delivery and I immediately recognised the property because it had happened several times before. When I went round to the address a couple of days later, the person who answered the door denied knowing anything about the delivery and invited me in to search the house. I declined. When I informed Crown Tiles, they immediately sent a replacement order. This time to my wife's workplace where there could be no risk of any 'mix up'. Five stars!

July 11, 2023
Rated 5 out of 5 stars

Excellent

Excellent, delivered on time, driver very friendly, considering he’d had a god awful day. Would recommend to anyone 🙂 thanks

July 20, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look