I really appreciate for cruise retail academy which giving me a good knowledge, skills and experience in my retail sales background. I really enjoyed when I am doing this course. And really recommen... See more
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Looking for the best start to working in the cruise inudstry? Our goal is a simple one... to find, mentor and grow the best talent to step onboard the cruise industry, in the best way possible. To do this, we aim to support our cruise professionals who work onboard with a unique online hub in professional development, recruitment, leadership, sharing success and brand training. As experts in our sector, Cruise Retail Academy and our careers platform Academy Onboard is here to do something really new and exciting for our industry. For the first time, we will build positive direct partnerships between brands, operators and professionals. Have a look through our website to learn how we plan to do this, and how we can support you to grow. Trust us with your journey onboard. Thank you!
PO Box 20, CB4 0FF, Cambridge, United Kingdom
To learn so much about invicta the establishment of 1837 and the impressive amount of models manufactured 4-5000, is mind blowing I'm so impressed with the crystal ,specially flame fusion that scratch resistant wow...
Cruise retail academy you are seriously doing a great job keep up well done and thank you for teaching us helping guest is not just about processing transactions but actively connecting with guests and help guest feel confident in every purchase and so much more....
Very informative course, guiding you through the steps how to build your best CV.
The Cruise Retail Academy's course was enjoyable. Although I have experience in the field, I have learned a few new and unfamiliar things. demonstrating that learning never ends. I appreciate the Cruise Retail Academy sharing these courses.

Reply from Cruise Retail Academy
It is a great refresher on everything I have learnt about the Luxury Cruise Retail experience.

Reply from Cruise Retail Academy
The explanation of the differences among individual shoppers was very well presented, which helped me gain a clearer and deeper understanding of the topic. Thank you for your effort in further educating us about the retail industry.

Reply from Cruise Retail Academy
This is a fast track cruise lessons ,which helps a lot without spending much energy keep it up team A .I have totally changed ,they I speak.

Reply from Cruise Retail Academy
When I decided to start my cruise retail career journey, I felt so overwhelmed simply because I didn't know what was expected of me or what awaited me until I came across CRA. Every CRA course that I've taken has given me a better understanding and boosted my confidence in my cruise journey. Every interaction with the academy team feels so personalized and thoughtful.

Reply from Cruise Retail Academy
it is interactive, educational and resourceful. Targeted to equip candidates with suitable knowledge and be fully informed about the roles onboard.
However after my course my diploma Came without a name so I don't know how to prove I studied.

Reply from Cruise Retail Academy
The communication course at was excellent! It boosted my confidence, improved my guest engagement skills, and gave me practical tools for luxury sales and hosting events onboard. Highly recommend!

Reply from Cruise Retail Academy
This gave me a proper insight, loved it 😊

Reply from Cruise Retail Academy
to be honest, the program was really insightful and full of great information. i ve learnt many new things about cruise ships, life onbroad , retail , guest services..i'm so lucky to find this program

Reply from Cruise Retail Academy
It’s an unique flat form where you can gain your knowledge on cruise ships SOPs and also different types of jobs which available in cruise lines. And I would like to thank to Mr Adrian who helped a lot through out the process. wishing all the best for Cruise Retail Academy . Really recommend this application.

Reply from Cruise Retail Academy
Understanding The key different types of customer personalities;
The guideline gives a rich and detailed personalities,how to understand them key approaches you can use to close a sale and agree with customers.
I love the way the courses are arranged and how they're well researched.

Reply from Cruise Retail Academy
I found incredible value in this course as I prepared to apply for a job in the retail sector. It offered a comprehensive look into the industry, opening doors for both professional development and career progression. The content is current and offers insights for enhancements and inspiration for additional learning opportunities. Completing this initial phase has left me feeling both fulfilled and excited to continue expanding my skills.

Reply from Cruise Retail Academy
As with all CRA's courses , theres never a dull moment in the learning experience. I found this course interesting,enlightening and a DEFINITE MUST for any newbie who wants to work onboard . Thank you Adrian for yet another brilliant course offering .

Reply from Cruise Retail Academy
Looking to apply for a position on board this course gave me an overview of the retail world, as well as opportunities for professional growth and career advancement. The information is up-to-date and provides ideas for improvement as well as suggestions for new courses that enhance knowledge. I feel satisfied and very happy to have completed this first step, so I will continue the learning process.

Reply from Cruise Retail Academy
As I'm searching for job for being a sales associate on cruise ship. CRA training is a game changer. Now I know what is expected of me, and is going to happen. SO it will be easy for me to pass interview and go a new adventure. It's going to be my first contract.

Reply from Cruise Retail Academy
From the bottom of my heart I would like to give thanks and appreciation to ROB and ADRIAN PITTAWAY for their mentorship, I'm highly honoured to embark on a ship on the 5th of Feb 2026 from South Africa as a proud Cruise Retail Academy graduate all thanks to the entire team..
This would not have been possible without the help and guidance from Rob and Adrian and everyone else working from behind the scenes of the Cruise Retail Academy...
To everyone else still waiting for their joining dates , TRUST ME when I say it's really worth the wait , your email is on the way and you'll jubilate soon ...
THANK YOU SO MUCH CRUISE RETAIL ACADEMY.🫂🙏🏾

Reply from Cruise Retail Academy
Simplified learning making it interesting and the podcast helps in breaking down what you just read

Reply from Cruise Retail Academy
Great experience..mi learnt more on retail sales field

Reply from Cruise Retail Academy
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