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Cruisin Motorhomes Reviews 

1,312
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 994 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff, noting that the check-in process is seamless and the vehicles are spotlessly clean and well-equipped for memorable road trips. People also mention that the motorhomes are extremely comfortable, easy to drive, and fully stocked with everything needed for a wonderful travel adventure. Some reviewers were not happy with mechanical issues, noting specific problems such as broken interior equipment, faulty gas setups, or flat tires during their trip. However, some people mentioned experiencing long wait times for replacement vehicles when unexpected problems occurred on the road.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting clean and modern vehicles.... See more

Staff

Customers had positive experiences with staff, frequently describing team members as friendly, welcoming, and... See more

Service

Clients share positive opinions on service, highlighting helpful and friendly staff during pick up and drop... See more

Quality

People report positive experiences with quality, highlighting modern, clean, and well-maintained vehicles.... See more

User experience

Reviewers highlight positive aspects of user_experience, expressing great satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking process was easy, price competitive. Good selection of vehicles. Able to check in prior to collection was a great idea. Staff very friendly and competent. Vehicle was spotless when coll... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic trip, the sandpiper was super comfortable for a solo adventure. The electric and gas setup with regular drives and the solar panel meant I didn't need a campground all week. The swivel... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Cruisin Motorhomes for an amazing Motorhome & Service. Upon check in we were welcomed & greeted and shown to our amazing Deluxe 6 Berth Motorhome. The Motorhome itself was modern & clea... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff and very attentive to any questions about the motorhomes we rented. We rented the 2 berth gocheap motorhome, it’s kept clean and well maintained, the kitchen tools are more than en... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. Travel Agency

Written by the company

Cruisin’ Motorhomes is an Australian, family-owned campervan hire company, helping travellers discover Australia in the best way for over 27 years! Our friendly reservations team is dedicated to assisting you in choosing the perfect campervan, and provide their expertise on customised travel itineraries for your ultimate Australian road trip! Our diverse range of high end campervan and motorhome models sleep between two and six people, catering from couples to groups of friends and families. Our vehicles are quite luxurious, well designed and include amenities that offer great comfort and convenience so you can consider your motorhome to be your “home away from home!”: get your own kitchen, bathroom, and cosy space to unwind after a day of adventure. Cruisin' Motorhomes offers motorhome hire and campervan hire along the East and West coast of Australia through branches in Perth, Cairns, Brisbane, Sydney, Melbourne, and Hobart in Tasmania. With unlimited kilometres, 24/7 Roadside Assistance and a fully equipped motorhome, you'll have everything you need to explore breathtaking beaches, vibrant cities, hidden gems and unforgettable experiences while enjoying the flexibility to travel at your own pace. Wherever you want to go, travel in style with Cruisin’ Motorhomes. So, what are you waiting for?


Contact info


4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,312)

1,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Motorhome

Great Motorhome, very comfortable.

April 10, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you for your kind words, Matt 😊

Rated 4 out of 5 stars

The pick up process needs to be better

The pick up process needs to be better.

I was told to pick up at 10 so planned trip around that time. I did the ‘pre-booking’ process to ensure quick pick up. However, we arriving there was 6 - 7 groups already there waiting.

I had to wait an hour before being served to then only find out the van wasn’t ready. Super disappointing.

I then had an issue with the van which I had to drive back to the pick up place to be rectified. Ended up getting home at 2. I was refunded $70 for the return / fix, but 4 hours later I could finally leave for our trip.

Overall, van was ok! But I can book vans from anywhere. So the difference with other operators being pick up and service. To be honest, given the van not being ready and causing delayed start, I’d probably go with another operator for next trip.

April 10, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Hi Dean, thank you for your feedback and we're sorry for the delay during pick up and we hope to make it up to you next time. We hope to see you again in the future!

Rated 5 out of 5 stars

Had a great experience at cruisin…

Had a great experience at cruisin motorhomes perth. Very affordable prices. Car/linen was in very good condition and staff are very friendly. Highly recommend

April 8, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you for your kind words, David!

Rated 5 out of 5 stars

Amazing trip

I lovee the convenience of the vehicle and its amenities. Everything worked so well. All instructions were clear and we had no issues.

April 7, 2026
Unprompted review
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Reply from Cruisin Motorhomes

We're so happy to hear you had a great time on the road 😊

Rated 5 out of 5 stars

Very good experience

Very good experience! Good Service, good camper-van and everything went very good.

April 4, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you, Jessica 😊

Rated 5 out of 5 stars

Very friendly staff and good equiped…

Very friendly staff and good equiped motorhome. Good road site service as we had a crack in the windscreen.

The only thing, you could provide a little bit better camping equipment.

Overall a great experience!

April 1, 2026
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

We appreciate your review Stefan, thank you 😊

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, we had seven weeks in our Sandpiper van and I can honestly recommend using this company. The van ran smooth the whole time, no issues at all. The service on collection and return of the camper was excellent. Thank you so much Cruisin 🙂

February 9, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you so much for your kind words, Sarah 😊

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. The vehicle collection was so quick and seamless, we were in and out in less than 5 minutes, and the drop off was the exact same. Kyle at reception was so friendly and helpful. Our camper van was clean and absolutely perfect for our trip. I would not hesitate to recommend Cruisin Motorhomes to anyone!

March 28, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you so much for your kind words, Molly 😊

Rated 5 out of 5 stars

We had a very easy and wonderful time…

We had a very easy and wonderful time with the motorhome from Cruisin. The staff was very friendly and the return and pick up were quick and easy.

March 31, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you for your wonderful review, Chiara 😊

Rated 5 out of 5 stars

Great service

Great service, Kind Customer Support, we didnt run into any Problems so we can‘t say anything about Service when confronted with issues but the motor home was great!

March 31, 2026
Unprompted review
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Reply from Cruisin Motorhomes

Thank you very much, Bianca 😊

Rated 5 out of 5 stars

Great communication

Great communication. Great vehicle. Great instructions. Everything went well.

September 21, 2025
Unprompted review
Cruisin Motorhomes logo

Reply from Cruisin Motorhomes

Thank you so much, Aaron!

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