While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Easy way to send and receive crypto, buy it or cash it out. They even offered their Visa cards. However, it's not ideal, and still has some polishing to do inside the app and their infrustucture.... See more

Company replied

Rated 1 out of 5 stars

I have not been able to load my card since April '23 - with no explanation other than "Under maintenance" we're fixing some issues, please give us some time to drive this feature to perfection" So thi... See more

Rated 1 out of 5 stars

“BLATANT SCAM” If you convert CRPT outside of their website they refund you less than 10%. They do offer token conversion via their wallet app however they lock your whole CHO amount up for months and... See more

Rated 5 out of 5 stars

I am using Crypterium app from 2019 and i have a really good experience. As i travel a lot, Crypterium card helped me to save a lot of money and reduce the cross border transaction fees which the re... See more

Company replied

Company details

  1. Cryptocurrency Service

About Crypterium

Written by the company

trustpilot Wallet

Crypterium Card

Download App

About Crypterium

Crypterium is one of the most promising fintech companies, according to KPMG and H2 Ventures. We are building a mobile app that meets the banking needs of the digital assets era.

Our goal is clear: with Crypterium, whatever you can do with traditional money you will be able to do with digital assets.

● Buy cryptocurrencies with the lowest fee on the market

● Exchange cryptocurrencies with best rates

● Cash out to your bank card in seconds

● Spend crypto easily with your Crypterium Card

● Transfer funds with zero commission

This idea is supported, among others, by the co-founder of TechCrunch Keith Teare and over 350,000 registered users, and the number is growing day by day. Join!


Contact info

You should know

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have great experience with the Crypterium App

I have great experience with the Crypterium App. For now my funds are secure, the fee's are low and its usable everywhere.

December 27, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your review! Let us know what we can do to earn that 5th star at feedback@crypterium.com

Rated 2 out of 5 stars

The platforms looks good an paper, but it lags.

The platforms looks good an paper, indeed it offers a lot of good services. What really pushed me far from it are the bugs/lags. Almost each time I try to use their website I step in multiple unsuccessful clicks and errors that limits my intentions.

December 27, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Hey! So sorry for your trouble! Crypterium App is best supported on mobile devices. Feel free to contact us at https://crypterium.com/support?social=true anytime

Rated 5 out of 5 stars

One of the best crypto wallets

One of the best crypto wallets

I have been using Crypterium for several months now and I have no problem with this wallet.
it is very easy to buy btc with your bank card or your skrill account and that without charge.
The only concern I currently have is that Crypterium does not allow me to order the visa crypterium card in my country (Congo, DRC), otherwise everything else is really good.

December 26, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thank you for the 5-star review! That's great that the implementation of Skrill turned out to be useful for you!

Rated 5 out of 5 stars

Best banking app

This app is great, better saving plan then the local banks. Very smooth experience, everything is straight forward with all how to right there on the app.

December 25, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thank you for the 5-star review! We are planning to launch even more great services next year! New opportunities to earn more coming!

Rated 5 out of 5 stars

Great crypto exchange

Great crypto exchange, with great trading posabilities, cripterium visa card to do shoping, so far so good.

December 24, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for the support and the 5 stars!

Rated 5 out of 5 stars

SUPERB CRYPTO SERVICE PROVIDER

Iam really heartfelt and happy and satisfied with the service provided. I have 10 dollar in my wallet and I've earned from the savings option on a monthly lock in period, which IA really good. However, due to restrictions on my country I'm yet to get a debit card and I'm fine with that....all in all, crypterium is a superb service provider in the crypto space and I recommend the public to embark on the platform..Thumbs up crypterium.

December 24, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your kind review and 5 stars!

Rated 4 out of 5 stars

The Crypterium wallet is one of four…

The Crypterium wallet is one of four that I use. Easy to use and no problems in last 10 months of signup.

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for the support! Let us know what we can do for that 5th star at https://crypterium.com/support?social=true

Rated 5 out of 5 stars

best cryptocurrency wallet

best cryptocurrency wallet! more secure and with several functions to make the customer's life easier!! thank you team!

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your support and 5 stars!

Rated 5 out of 5 stars

good experience

Since I began in cryptomoney I open an account with crypterium and it's very easy to use.

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your support and 5 stars!

Rated 3 out of 5 stars

Ok User Experience

I’ve had an ok user experience so far with Crypterium. When I wanted to pull my money as a US based user I was unable to do so and had to pay fees to swap the coin to USDC in the meantime. I contacted them and also never hear back.

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your review! Let us know what we can do for 5 stars at https://crypterium.com/support?social=true

Rated 5 out of 5 stars

One of the best

I use several wallets to buy and store my crypto , but Crypterium is one I like the most. Easy to use, buy, transfer and keep your crypto. Recommended to all of my friends.

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your support and 5 stars!

Rated 4 out of 5 stars

Easy to understand and use

Easy to understand and use.
I would like to redesign interface of the main app page: information banners and features (like deposit page in app) are mixed. It is not a good UI/UX pattern I think.

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for the suggestion and your review!

Rated 5 out of 5 stars

I've been using Crypterium for a year…

I've been using Crypterium for a year now. It has been a very good experience. Purchasing crypto is fast and easy, but what i like the most is the savings account feature. I would strongly recommend this service and app.

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your support and 5 stars!

Rated 4 out of 5 stars

The app is excellent

The app is excellent. Offers safe and makes the safekeeping of cryptocurrencies much easier. In addition we can put it into savings to receive income. Very good.

December 23, 2021
Unprompted review
Crypterium logo

Reply from Crypterium

Thanks for your support and review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look