Crystalglow (CG Skincare) Reviews 

116
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

SCAMMERS ARE BACK! PLEASE DO NOT ORDER THESE PEOPLE TOOK OVER £300 IN 2024 AND NEVER SENT MY ORDER THEN CLOSED DOWN WEBSITE AND NOW BACK.

Rated 1 out of 5 stars

This company used to be legit, but now I believe something has happened. Placed order 15 Feb 2024 and order was never fulfilled. Same as the others are saying, I've messaged and received no replies. T... See more

Rated 1 out of 5 stars

I'm very disappointed with this product as I had such high hopes for it but unfortunately when used as well as following instructions the only thing it'd done is made my complexion slightly darker and... See more

Rated 1 out of 5 stars

This company have no customer heart but just want to have their monies.I purchased from the company from 2st of Dec,till now no communication,No shipping,it’s been 13days,I sent several messages but... See more

Company replied

Company details

  1. Beauty Product Supplier
  2. Beauty Products Wholesaler
  3. Skin Care Clinic
  4. Vitamin and Supplements Store

Information provided by various external sources

A revolutionary skincare company specifying in pharmaceutical-grade ingredients for optimum results.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

116 reviews

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1.5

All reviews

(116)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad experience

Bad experience, I complained about the product I received, none of you came back to me , I will work in myself to request my refund and return the product. I spent a lot of money and I can not let it go just like that.

July 7, 2022
Rated 1 out of 5 stars

The customer service is extremely poor

The customer service is extremely poor, at all times. They take weeks to respond to emails, and there is no contact number to call. When they finally sent a document, it didn't match the details of the details they supplied, and it's been so hard to get them to do the right thing. The purchase is useless without the right documentation.

July 5, 2022
Rated 1 out of 5 stars

I have always been satisfied with the…

I have always been satisfied with the products & loyal to CG , but this time I spent more money and was let down. The suppositories were all broken and pebbled. Even refrigeration didn’t do anything , I won’t buy this product anymore and a discount cannot fix this

June 15, 2022
Rated 1 out of 5 stars

I did receive the order

I did not receive the order. I emailed the company a few times but I did not get a reply. The order was over £100. Very disappointing

March 5, 2022
Rated 1 out of 5 stars

Very disappointed

Very disappointed, no contact number to reach out to the store. i haven't received my order since December last year. royal mail shows the products have gone back to the seller. the signature as proof. no one has reached out to me yet for a refund or to resend the items. i have email several times and have messaged on fb and Instagram, haven't heard anything so far. its very upsetting .

March 3, 2022
Unprompted review
Rated 1 out of 5 stars

Inadequate service!!

I am not impressed with this company’s service at all. I ordered 500ml of “12% AHA Lactic Acid Exfoliant” and only received 250ml. Since last week, I have emailed their customer service multiple times to send the missing portion of my order and I have been completely ignored and disregarded. This is not the first time it has happened and if I do not receive the missing portion, I will have to shop with another company.

February 10, 2022
Rated 1 out of 5 stars

I ordered my products back in November…

I ordered my products back in November of 2021. I received the DHL shipping notice with the expected arrival date but after movement stopped on my package I contacted DHL and they informed me my order had been returned to sender. I contacted the seller several times via email and Facebook but I never received a response. I was really excited to try the products I ordered (over $1,000 worth) because they had good reviews but I guess now that will never happen. This was a real disappointment! As a business, customer service should be priority. Do better!

January 13, 2022

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