Really good efficient service. I wrote on the order note that it was needed for 3 days as it was my friends birthday, and they made sure it arrived in time. They even went to the extent of contacting... See more
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Excellent customer service from Charlie, fast responses / delivery and also very helpful. I ordered a Karambit blue by mistake, asked for an exchange and it was all done with no issues Check your ema... See more
This site boasts same day shipping tho its been a week since i made the order and its still status (checking) After multiple e-mails with no response i sent a very angry e-mail which told them i will... See more
Ordered a Karambit for Christmas but Charlie contacted me to inform me it would most likely not arrive in time so ordered a different one & it arrived the next day ! Great customer service
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The knifes are Soo cool!!
My knifes arrived the next day wicked quility and such cool skins. The knifes are super sharp and very realistic . Charlie is very efficient and makes sure your happy with your order
beautiful knives and great quality
beautiful knives and great quality! cheapest i can find as well for australia
Amazing quality and right on time
First class customer service.
First class customer service.. friendly and helpful. Would recommend to everyone.
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A few chips in paintwork and not professional packaging but a great quality item and good customer service and fast postage for mine 2 working days after ordering
Perfect birthday gift (sorry for the late review)
Bought a karambit ruby for my boyfriend's birthday and he loved it. The knive looks so nice, he was really happy with this gift. I had a problem with the delivery (the knife arrived on November 23 and i bought it on November 9th) because of the distribution company of my country, but the customer service was amazing, they tried to help me to this problem but the company didn't even respond. This was the first time i felt that someone really cared about his customers and it was nice to have an e-mail from a real person instead of a pre-made email. I totally recommend this website and i will definitely shop here again.
Customer service was beyond perfect
Second order great value speedy …
Second order great value speedy delivery and great communication my partner loves collecting these knives and I'll keep using them until there completely out of everything without a doubt x
Perfect as a birthday present
Bought two knives (karam Ruby/Sapphire) on. Thursday for my boyfriend's birthday on Saturday. They shipped it on Friday and they came in the afternoon of Saturday!
The staff is really nice and friendly. They even added a birthday card to it - which I'm grateful for! -
The knives themself look amazing as well, he loves them and so do I!
I recommend this website. It's definitely worth your money and patience.
Fast and good quality
Fast delivery and great knife quality, so I'm satisfied.
what can i say amazing costumer service
what can i say amazing costumer service. had a problem were they sold the last knife i wanted, so they offered me a brand new one coming to the site soon as an early access and of course i said yes as it looked very nice and also as an apology i got a free key ring not much but it doesn't matter its the little things that can put a smile on peoples faces and appreciate what they are trying to do good company and would give them 7 stars if i could and only 7 cos they have not turned your yet as only ordered yesterday but i bet it will be a 10 when they turn up thank you so much
Amazing customer service
Amazing customer service. Answered my emails within minutes, got my item really quick. Item is great quality! Will definitely be buying from again!
Loved that I actually got to email a …
Loved that I actually got to email a real person, other companies answer you with a computerized email. Felt more personal and felt like you guys genuinely cared if the customer got the knife (:
Slight problem with an order but emails …
Slight problem with an order but emails were answered promptly. The problem was fixed and delivery was fast. Great product and great customer service.
Very quick and fast delivery
Very quick and fast delivery, Charlie was a delight to me
Just had a really helpful conversation …
Just had a really helpful conversation regarding a missing order.
They were very helpful and replaced the item with 2 days.
Very impressed with the new outcome.
Scam? Fraud? Coincidence?
Ok so I ordered a tiger tooth on Saturday and I ordered it for 1 day delivery , it's Tuesday now I thought my knife would have came but what the hell? I only realised it was a scam after I read reviews online and the lack of communication with customers is absurd , go to royalknives
Site is legitimate, but poorly run.
The site is actually legit, run by Pc Gaming Merchandise Ltd. I ordered a karambit knife, but the order screen was never updated to 'fulfilled', even after it arrived. The knife took 4 days to arrive, but I was never given a deliverey date, even after multiple enquireies. It would seem that the company sufferes from poor communication; especially with customers.
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