Having rented our house out for five years with a new carpet, we paid for the silver service plan as there were many stains and foot fall marks. Our cleaner Tariq was punctual, very thorough, down on... See more
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Very nice company, prompt replies to the emails, no hidden costs, no trying to sell unwanted extras. The guys, who cleaned the flat, arrived on time, did everything from the checklist, were friendly a... See more
Company replied
Fantastic service from start to finish. They managed to fit me in with just two day's notice and they did the full end of tenancy clean with carpets, kitchen appliances, and bathroom left spotless. Th... See more
Company replied
I recently had a visit from Tariq & Anne who came to do a deep clean on my house. What a wonderful experience they were both very professional, friendly & made me feel very comfortable. The clean its... See more
Company details
Written by the company
We're a friendly, professional, and family run carpet cleaning and deep cleaning company making homes and offices sparkles across South West London and Surrey. We provide a complete range of professional cleaning services for the home and for the office. Whether you are a homeowner, tenant, landlord, or business, we have the cleaning service for you. We can clean just about everything, including homes, flats, offices, shops, lofts, sheds, garages, basements, and much more Our family, businesses, and services are trusted by customers and we help to support local and national good causes. Cullens Cleaning is part of Cullens Services Limited, a registered company in England and Wales, no. 10984086.
Contact info
Winchcombe Road, SM5 1RN, Carshalton, United Kingdom
- 01372 502 008
- office@cullens.co.uk
- cullenscleaning.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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The operative was on time
The operative was on time, polite, and he explained what he was going to do. And he did an excellent job with the carpets.
Waste of money
I ordered a deep clean, i dont think i received a normal clean. I specified a clean of certain appliances both contained mould after the so called clean. Light fittings covered in cobwebs. One star because the gentleman helped move my bed. I dont recommend this company, waste of money.
Response to your reply: the washing machine dispenser hadnt even been touched , let alone steamed, I cleaned it myself in 10 mins using cleaning agents. Your cleaner also left food in the dishwasher after the supposed clean. I actually had to point this out to her as well as numerous other uncleaned things- I eventually gave up when I realised I was wasting my time. The cleaners were told to clean where was accessible. She could easily have dusted - these areas were accesible. I dusted myself without moving any boxes. All in all a very poor service.

Reply from Cullens Cleaning
Efficient and friendly service
Efficient and friendly service. Maddy and Terry arrived like the cavalry, were prompt and did a fantastic job. Would recommend to anyone!

Reply from Cullens Cleaning
Fantastic clean provided by Cullens…
Fantastic clean provided by Cullens Cleaning could not fault the standard of work provided staff amazing

Reply from Cullens Cleaning

Reply from Cullens Cleaning
End of tenancy clean was to a very high standard
Cullens cleaning completed an end of tenancy clean, they were very professional & prompt with quotes & communication. The clean was done to a very high standard & staff were lovely & friendly, would definitely use them again & would throughly recommend them, thank you Cullens cleaning 😊

Reply from Cullens Cleaning
First class
Cullen's were very punctual, professional,tidy and polite
They did a first class cleaning job at my property ,nothing was too much trouble, I added a couple of extra things on and they did them without any fuss would highly recommend them

Reply from Cullens Cleaning
Excellent service from a knowledgeable…
Excellent service from a knowledgeable carpet cleaner.

Reply from Cullens Cleaning
Excellent End of Tenancy Clean
I found Cullens via a Google search and booked with them after seeing all their positive reviews. From obtaining my quote through to the implementation of the clean, Cullens were extremely easy to work with. I added on last minute requests to my clean and they accommodated without any issue. The team are friendly, professional and deliver their service to a high standard. An easy recommendation and I would happily use them again.

Reply from Cullens Cleaning
The house looks so clean
Really pleased with our clean today. House looks so bright and clean and the cleaners were friendly and efficient.

Reply from Cullens Cleaning
A REAL DIFFERENCE
Their quote was very clear and the cleaners worked very hard and made a real difference to what was a very dirty property.

Reply from Cullens Cleaning
I would 100% recommend Cullens
I would 100% recommend Cullens. They are genuinely friendly, helpful, and did a great job and a lower price than any other quotes I had for an end of tenancy clean. I got my full deposit back too. They were flexible with dates and times, which I really needed. Cullens were really helpful when I asked questions about oven cleaning for the future and were so easy to communicate with in general.
Excellent experience from booking…
Excellent experience from booking through to completion. All the information I needed was given prior to booking. The team that carried out the deep cleaning job were very friendly (important as the job was for my elderly mother) and they did a fantastic job. Would not hesitate to recommend.
Great service at a great price
Great price, great service, professional and friendly. Would definitely recommend.
They did a great job from the super…
They did a great job from the super responsiveness in setting up the cleaning. Then the cleaners were absolutely excellent- arrived right on time, and were extremely kind, the house looked amazing when finished.
Deep Clean I recently used Cullens for an end of…
I recently used Cullens for an end of tenancy deep clean and recommend them without any hesitation. The booking process was very straightforward and friendly. The cleaning team did an excellent job. I will definitely recommend them and would use them again. 5 stars!
Excellent
Very thorough job, showed up on time and great communication in advance.
Truly Professional Carpet Cleaning
The carpet cleaning was carried out very carefully, thoroughly and professionally with pride in the job.
Thorough and meticulous general house…
Thorough and meticulous general house clean. Very friendly folk too
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