Culture Indoor Reviews 

9,899
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

ordered an alien aero system for a very good price, cheaper then from the Alien Factory in GB. delivery to germany was a bit late, but didnt cost me anything although there were multiple delivery... See more

Company replied

Rated 3 out of 5 stars

extrem slow website, did know if ordered correct Item because translations was soo extrem bad that i just hope it was correct size every click on website takes more then 4!!!!! SECONDS thats a big... See more

Company replied

Rated 5 out of 5 stars

Hi I don't really speak french but I want to say I had a pleasant experience with shopping from germany. Really fair prices right now and not abusive like other shops that take advantage of the sit... See more

Company replied

Rated 5 out of 5 stars

I ordered a growtent. It has been hard to find since they are extremely sold out currently, but luckily i found one on culture indoor. Have been a bit suspisious about the company because there are a... See more

Company replied

Company details

  1. Garden Center
  2. Do-it-Yourself Shop
  3. Garden
  4. Garden Furniture Shop
  5. Green Walls and Divides Store
  6. Pond Supply Store

About Culture Indoor

Written by the company

Culture Indoor : expert de la culture en intérieur, de l’hydroponie et de l’autoproduction depuis 2002

Depuis plus de 20 ans, Culture Indoor accompagne tous les passionnés de jardinage en intérieur, qu’ils soient débutants ou cultivateurs confirmés. Précurseur du growshop en ligne en France, nous sommes aujourd’hui un acteur majeur en Europe dans les domaines de la culture indoor, de l’hydroponie, de l’aéroponie, de la permaculture urbaine et de l’autoproduction responsable.

Notre boutique en ligne propose plus de 10 000 références en matériel horticole : lampes horticoles LED, systèmes d’éclairage CMH ou HPS, engrais organiques et minéraux, tentes de culture, systèmes hydroponiques complets, extracteurs d’air, filtres à charbon, brumisateurs, testeurs pH/EC, systèmes d’irrigation goutte-à-goutte, etc.

Nous distribuons les plus grandes marques du marché : Platinium Hydroponics, Calitek, Terra Aquatica, Plagron, Biobizz, Secret Jardin, GSE, Canna, Superplant... Toutes sélectionnées pour leur fiabilité, leurs performances et leur compatibilité avec les exigences de la culture en intérieur.

Grâce à notre stock disponible en France, nos livraisons rapides et notre service client expert, nous garantissons une expérience d’achat fluide et sécurisée. Notre équipe est composée de professionnels de la culture indoor, prêts à vous conseiller à chaque étape de votre projet.

Culture Indoor, c’est aussi une base de connaissances unique : guides d’achat, tutoriels vidéo, comparatifs techniques, fiches pratiques... tout pour apprendre à cultiver facilement chez soi, en terre, en coco ou en système hydroponique.

Avec plus d’un million de clients satisfaits et une communauté active à travers la France et l’Europe, Culture Indoor est la référence incontournable pour toutes vos cultures en intérieur.


Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(9,899)

116 reviews in the last 12 months

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Rated 1 out of 5 stars
Culture Indoor logo

Reply from Culture Indoor

Hello,

We're sorry to hear that you're experiencing problems with your order, and we apologize for the inconvenience.

Unless we are mistaken, we are not aware of this problem.

We invite you to contact our customer service department by telephone on 01.64.21.20.00 from Monday to Friday from 10am to 12pm and from 2.30pm to 4pm or by filling in the online contact form https://www.cultureindoor.com/fr-fr/nous-contacter so that we can find a solution quickly.

Yours faithfully
The Culture Indoor team

Rated 1 out of 5 stars

Feels a little scammy imo

Feels a little scammy imo. I ordered on their site because the good reviews stated that they delivered fast and their site also said 1-2 days as im based in luxembourg. Its been a full week since i paid and my order has not even been processed yet. I now had to look for an alternative so the order is not even needed anymore.
Not worth the hassle. especially for growers as we are bound by time i cant stop my plants from growing for a week.

July 22, 2024
Unprompted review
Culture Indoor logo

Reply from Culture Indoor

Hello,

We're sorry to hear that you're experiencing problems with your order, and we apologize for the inconvenience.

Unless we are mistaken, we are not aware of this problem.

We invite you to contact our customer service department by telephone on 01.64.21.20.00 from Monday to Friday from 10am to 12pm and from 2.30pm to 4pm or by filling in the online contact form https://www.cultureindoor.com/fr-fr/nous-contacter so that we can find a solution quickly.

Yours faithfully
The Culture Indoor team

Rated 4 out of 5 stars

Fair and fast

Fast shipping, easy service. Only that I couldn’t order to my address but only a pick up store was a little bit annoying. I Recommend the store, would order again.

July 15, 2024
Culture Indoor logo

Reply from Culture Indoor

Hello,
Thank you for your positive review.
See you soon :)
The Culture Indoor team

Rated 5 out of 5 stars

I'm love in it ;)

Alles ist gut ;) langer Kunde und immer zufrieden ;) I'm love in it best shop ever.
Thanks

July 10, 2024
Culture Indoor logo

Reply from Culture Indoor

Guten Tag,
Wir danken Ihnen für Ihre positive Bewertung.
Bis bald :)
Das Team von Culture Indoor

Rated 5 out of 5 stars

Many items for growing

Many items for growing, fast delivery, good prices, can recommend for sure.

June 17, 2024
Culture Indoor logo

Reply from Culture Indoor

Hello,
Thank you for your positive review.
See you soon :)
The Culture Indoor team

Rated 5 out of 5 stars

Service au top !!

Service au top !!

June 13, 2024
Culture Indoor logo

Reply from Culture Indoor

Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor

Rated 5 out of 5 stars

Nickel

Nickel! rapide et efficace!

June 27, 2024
Culture Indoor logo

Reply from Culture Indoor

Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor

Rated 5 out of 5 stars

Good Shop

ordered an alien aero system for a very good price, cheaper then from the Alien Factory in GB.
delivery to germany was a bit late, but didnt cost me anything although there were multiple delivery companies involved i had no additional costs.

hope they even made a profit o.o

June 18, 2024
Culture Indoor logo

Reply from Culture Indoor

Hello,
Thank you for your positive review.
See you soon :)
The Culture Indoor team

Rated 5 out of 5 stars

I’m happy with Culture Indoor

I’m usually happy with Culture Indoor. We have a long and complicated relationship 😁❤️

June 18, 2024
Culture Indoor logo

Reply from Culture Indoor

Hello,
Thank you for your positive review.
See you soon :)
The Culture Indoor team

Rated 5 out of 5 stars

Très bon site

June 11, 2024
Culture Indoor logo

Reply from Culture Indoor

Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor

Rated 5 out of 5 stars

Fast delivery,good price

Fast delivery,good price. I will buy here again!

May 20, 2024
Culture Indoor logo

Reply from Culture Indoor

Bonjour,
Nous vous remercions pour votre avis positif.
A très bientôt :)
L'équipe Culture Indoor

Rated 1 out of 5 stars

My shipment is still missing after weeks

My shipment is still missing after weeks where it should have arrived. No communication from Culture Indoor, no refund, no new products - simply nothing. 1000€ lost…

I was in contact with Sabrina on the day where the items should have been delivered. After one answer from her there hasn’t been any update,
I just contacted you on your website - please check and let me know what we can do. Order number is CEVOWFHAU

May 2, 2024
Culture Indoor logo

Reply from Culture Indoor

Bonjour,

Nous sommes navrés d'apprendre que vous rencontrez des soucis avec votre commande et nous nous excusons pour cela.

Sauf erreur de notre part nous n'avons pas eu connaissance de ce problème.

Nous vous invitons à contacter notre service client par téléphone au 01.64.21.20.00 du lundi au vendredi de 10h à 12h et de 14h30 à 16h ou en remplissant le formulaire de contact en ligne https://www.cultureindoor.com/fr-fr/nous-contacter afin que nous puissions trouver une solution rapidement.

Cordialement.
L'équipe Culture Indoor

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