CUMA Skincare Reviews 150

If I could give less than 1 star I would. This company's return policy is a total lie and scam. They say returns with no questions asked, but then send you a long list of conditions that must be met to return it. And they want you to return it to China even though their company is based in Florida. Per the post office, this costs $65. The product doesn't work, and it stung and burned my eyes. They never answer their phone or call you back. They stopped answering my emails and haven't refunded my money. DO NOT BUY FROM THIS COMPANY.

The CUMA EYE BALM did NOT
HING to remove my Eye Bags as promised. The 90 day Guarantee is a scam, the cost to return it was $199.00, they will NOT send you a return table either. I think this product and their Guarantee is a scam. I ADVISE EVERYONE NOT TO PURCHASE IT. The whole process is a Nightmare.

I was in a panic because I accidentally ordered too many items that I can't afford. I sent a bit of a harsh email because of my desperation to contact someone. Maxime replied so quickly and was able to help me right away. Her friendly manner and efficiency was absolutely wonderful. She really helped me out right away.

The seller had great communication. They were able to confirm my shipping address as I used the work street for delivery. The address was updated and I will receive my product without delay

Maxine cleared up a problem with my order in a very rapid, professional, kind manner.

I ordered their products by mistake. The website ordering process was not clear. However, after requesting a refund their customer service representative was very professional and my refund was quickly processed.

Cuma Skincare doesn't even deserve one star. Ordered product on 12/10/2025. Received the product on 1/05/2026, then returned unopened box on 1/06/2026, per instructions from their customer service department. I have the all the tracking information and it shows arrived in China at the address they provided on February 10, 2026. I emailed all documentation as well. Customer service Maxime Meier continues to state they don't have it! Customer service as of today 3/19/2026 still has not refunded the money.

This product did nothing for my under eye bags and puffiness. It does not go on smoothly. It drags on the under eye area when it is applied, worsening under eye puffiness. I have been using it for 2 months with no results- absolutely none. It did not even make my eyes look brighter and less tired looking as some customers claim. It has the consistency of chapstick. Don't waste your money on this product.

Product didn't work for me and they don't honor the money back guarantee advertised .

I had some queries about the Eye Balm; the response was immediate & I believe helpful!!
Regards,
Celina

Minutes after I ordered, I decided to do a little research. I quickly realized I purchased too quickly. True to poor reviews, upon a refund request hours after my purchase, I waited a week to hear back before I learned they require returns be sent to CHINA!!!! That is so shady. Immediately upon receiving, I returned (paid $21 for shipping). I have everything documented and if they do not process a timely refund, I will submit everything to my bank and get my money back. Big mistake and lesson learned. DO NOT BUY from this scam company.

I’ve been using the Cuma Light Mask consistently and I’m honestly so impressed with the results. Within a few weeks, my skin looked brighter, smoother, and more even — especially around my fine lines and texture. It’s comfortable to wear, easy to use, and fits seamlessly into my daily routine

I love that it feels like a professional-level treatment at home without irritation or downtime. Definitely worth the investment if you’re serious about leveling up your skincare. Highly recommend! ✨

Fast , and helped getting my order corrected . Very thankful

Maxime made sure I was able to cancel my order and get a full refund.

I’m 60, and I absolutely love Cūma. It helps smooth my fine lines, brighten dull skin, and even out my tone while supporting collagen and cellular repair. It’s simple to use, and my skin just looks healthier and more refreshed.

I’ve been using the CUMA LED mask for consistently for a month. I’ve used other handheld LED and a couple other face masks in the past with no comparison in my opinion. There are several aspects of this mask that really stand out above the rest.
1st of all, the shape, look and feel of the mask. The comfort on my face doesn’t slip or move around. I can adjust the straps. Sit and relax or do light chores without it falling off. Secondly, The removable neck piece is an absolute bonus for my neck without having a separate device. Next, I feel the best part is the cycle mode to go through the 720 LEDS on a set time without having to watch the clock and change the setting. When this light show is on , the eyes are so protected I don’t even know the lights are on when my eyes are closed. I’m so relaxed I often fall asleep. Although the mask covers my face I have plenty of breathing room. The charging base is sturdy and keeps the mask upright so it’s not just laying down, I don’t have to worry the mask will get scratched and no fiddling with a cord to plug in. I’v been using this beauty consistently and have actually seen slight results. My final thoughts, yes it’s a little pricey but the quality of this piece is such a treat to own and have my own Spa treatment at home. Highly recommend.

I’ve been using the Cuma LED Face & Neck Mask for a few weeks now, and I can honestly say I’m impressed.
At first, I wasn’t sure if I would notice a difference, but my skin feels so much more plump and firm. Especially around my cheeks and jawline, it just looks healthier. Even my neck looks smoother, which I didn’t expect.
I love that it runs through all the light colors automatically, so I don’t have to think about anything. I just press the button, relax for 25 minutes, and it does its thing. It’s cordless, comfortable, and easy to fit into my routine a few times a week.
I’ve also noticed my skin looks calmer and more even overall. My skin just has this nice glow lately.
It’s not an overnight miracle, but with consistency, I really see and feel the difference. My skin feels fuller, smoother, and just better.
Definitely one of those beauty tools that’s actually worth using consistently.

A few weeks ago, I discovered the Cuma Premium LED Face and Neck Mask, and it's become my little secret to glowing skin right at home. This handy device is so portable, fitting perfectly into my busy days.

From the start, I committed to using it consistently for three weeks, and oh, what a difference! My skin started to brighten up, feeling smoother and more alive with each session. It's like giving myself a mini spa refresh every time I put it on.

What sets it apart is how it covers not just my face, but my neck too, creating that even, radiant look all over. No more uneven patches, everything feels balanced and fresh. Now, my complexion has this natural glow, with improved texture that makes me smile every morning. If you're looking for an easy way to pamper your skin, this mask is a true gem!

I’ve been using the Cuma Mask consistently for 3 weeks and it’s officially part of my routine now. The design is beautiful and sturdy, and the cordless, rechargeable station makes it so easy to use — no wires, no fuss.
It’s a simple one-step routine that covers my neck, protects my eyes, and the fact that I can see through it is perfect for a busy mom — I can wear it while getting things done or when I just want to relax. After 3 weeks, my skin is brighter, smoother, more even, and just healthier overall. Easy to use, thoughtfully designed, and delivers results — love that it’s now a staple in my self-care routine ❤️

I received the Premium LED Face mask from Cuma about a month ago—I specifically chose this one because I liked the neck piece that snaps on as I wanted to extend the treatment area all the way down to my chest.

My initial impression is that the shipping was fast which is good, some reviews suggested otherwise but I had no issues. The mask itself was well packaged in a sturdy box with a separate charging station. The chin and neck piece must be removed to charge the mask which isn’t my favorite thing because it just takes up more space, but that’s the way it is.
The mask itself is sturdy and well made. It cycles through a 20 minute red-green-blue treatment and then shuts off. I fall asleep half the time it’s so relaxing.
After a month I can’t speak to any miracle results but I’m excited to continue use and have no regrets about it. The service was prompt and hence I messaged with some questions so they seem to be improving in that area as well.
If you’re looking for a very substantial LED facemask that will give you a relaxing treatment and extend to the neck and chest, this may be the right fit for you.